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The Pokestar Reviews 1,560

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TrustScore 5 out of 5

4.9

Gaming services
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Review summary

Created with AI, based on recent reviews

Considering 531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and product, highlighting the ease of use and efficiency of the process. Many people appreciate the helpfulness and positive attitude of the staff, noting the exceptional customer service and quick response times. However, some customers also noted that certain wording and acronyms were confusing, especially for those not deeply familiar with the specific terminology. Additionally, a few people expressed a desire for a wider selection of available Pokémon and more flexibility regarding the free Pokémon offered with purchases.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and helpfulness. Many reviewers... See more

Product

People report positive experiences with the product. Many customers praise the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the fast, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Who isn't hesitant about this sort of thing? But, since Scarlet/Violet require so much JUST to fill out the Pokedex, I decided to cave and purchase the opposing legendary and a few items. Not only... See more

Rated 5 out of 5 stars

My experience is great with the website how thoroughly easy it is to manage and maneuver around through things, then you got a fast paced trade. Not only when something isn’t right they are quick I re... See more

Rated 5 out of 5 stars

Quick and fair price and easy to understand what to do with what seems to be an actual person on other end of the chat. Got a pokemon I’ve always wanted (shiny charizard) that I simply don’t have the... See more

Rated 5 out of 5 stars

Fast, quick, and easy!! Even gotta free Pokémon of my choice (excludes Mythical, Legendaries, and Alphas), BUT was definitely still worth it. Definitely gonna shop here more!

Company details

  1. Gaming services
  2. Game Shop

Written by the company

Get your dream Pokémon in Legends Z-A and Scarlet & Violet—fast. We offer instant delivery of Shiny Pokémon and rare items with full customization options. Whether you're a collector or a competitive trainer, you can personalize everything from stats and abilities to OT and held items. Every Pokémon is carefully prepared by our trusted team to ensure quality, accuracy, and legitimacy.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Oh my godddd there any no words to…

Oh my godddd there any no words to describe how absolutely amazing the customer service is and the whole trading process…HANDS DOWN THE LEGITIMATELY BEST TRADING POKEMON BUSINESS WHICH IS 100% LEGIT AND LEGAL🤍🤍🤍🤍🤍🤍

7 January 2026
Unprompted review
Rated 3 out of 5 stars

I love this concept

I love this concept, but I would love more pokemon to be available for me to buy. Some of the wording and acronyms are also confusing for us that are not super well versed in the lingo. Also, the free pokemon should be able to be anything.

1 January 2026
Rated 5 out of 5 stars

Amazing service

Amazing service! Got a promo code for 10% off and even got a free extra pokemon of my choosing. Whole process took about 15 mins and the agent that helped me was amazing! 10/10 and will buy again asap! (Browsing the site rn for my next purchase!). Chose all the shiny legendary pokemon for legends ZA. Thank you so much!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

They were really nice

They were really nice. Took a long time but we eventually got it. It wasn’t their fault since i was new to this stuff. Thanks so much ThePokeStar.com for being a trustworthy website!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

The process was so quick and easy

The process was so quick and easy. I got 2 pokemon and got a freebie! The communication was seamless and I had my order within 10 minutes of ordering. Amazing service. Will buy from here again.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

it's a amazing website to get Pokémon…

it's a amazing website to get Pokémon also the people who work here is amazing! they aren't rude at all also you can sometimes have chances to do a trade back if you missed to ask for a customization they give discounts sometimes too or maybe all the time they aren't big discounts but im grateful this exists

29 December 2025
Unprompted review

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