Brilliant store. Is always a joy to shop with you authentic Japanese and Chinese cards and shipping is always very fast. Truly recommend
Company replied
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See what reviewers are saying
Great assortiment of items available. Quick and easy checkout and fast tracked delivery for what was bought. Nicely packaged and even extra sticker were put in the box. Most definitely will order som... See more
Company replied
I have made several orders now with The Poké Store and I can’t rate them highly enough, they are very reasonable and competitive with their prices and my orders always arrived quickly and secure. Thei... See more
Company replied
First time using this company and so pleased I've gone through the effort of setting up a Trust Pilot account just so I can leave the positive feedback. Ordered Sunday on a bank holiday weekend and a... See more
Company replied
Company details
- #87 of 102 best companies in Trading Card Shop
Written by the company
Your Pokémon TCG Specialist | UK Based | Free Delivery £30+ 🚚 | Join Poké Club for Exclusive Perks & Discounts
Contact info
United Kingdom
- contact@thepokestore.co.uk
- thepokestore.co.uk
4.6
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought something from them Through…
I bought something from them Through Temu. Very bad experience. Never again. I can't explain what's happened because I tried to be honest and my first review has been taken down for "violating the rules ".
Just avoid if you can
28 February 2026
Unprompted review
Reply from The Poké Store
Hello,
We’re sorry to hear about your experience, although we note that your review does not include specific details.
In this case, we followed the policies and procedures set out by the platform through which the order was placed, and the matter was handled in line with those guidelines.
We are always happy to help and support our customers wherever possible. However, we do expect communication to remain respectful so that we can resolve issues fairly and effectively for everyone involved.
If you would like to discuss this further, please feel free to contact us directly with your order details.
Kind regards,
Igor | The Poké Store
Great product, delivered quick
The product i ordered delivered quick, was packaged nicely and had nothing wrong with it couldnt ask for much more
26 February 2026
Reply from The Poké Store
Hi Riley,
Thank you so much for the lovely review – we truly appreciate it! We hope you'll be back for more. 😊
Kind regards,
Igor @ The Poké Store
ThePokeStore is a great business
ThePokeStore is a very good business and is very reliable. This was in fact my first time buying from them and was a bit skeptical at first because it was a small company but when i bought the cards, i got to know that its genuine and very reliable. They have a great customer support team who helped me with my questions and tracking all the way through and are very kind. If you are looking for some casual cards for your deck like i was then this is the perfect company.
21 January 2026
Unprompted review
Reply from The Poké Store
Thank you so much for the review. We hope to see you again soon!
Many thanks,
Igor @ The Poké Store
Well priced japanese pokemon cards!
Great prices, my go-fo for Japanese pokemon cards. Always quick to answer if I have any questions and orders shipped out promptly.
23 September 2025
Reply from The Poké Store
Hi Catherine,
Thank you so much for the review! We hope you enjoyed your recent order and look forward to having you back for more. :)
Many thanks,
Igor @ The Poké Store
Honest
The company emailed me to inform me that one of the cards was out of stock. They also combined two orders and refunded me the postage. Very professional and a good customer centred outlook.
13 January 2026
Unprompted review
Reply from The Poké Store
Hi Benjamin,
Thank you so much for the review! We really appreciate your kind words.
Many thanks,
Igor @ The Poké Store
Always excellent
29 December 2025
Reply from The Poké Store
Thank you so much for the review!
Best regards,
Igor @ The Poké Store
Super easy transaction
Super easy transaction, great customer service, fair prices, and genuine Pokemon fans behind the team. Also like the fact you can only add 5 booster boxes to your basket at a time as this hopefully keeps scalpers away and keeps the hobby pure!
31 December 2025
Unprompted review
Reply from The Poké Store
Hi Conor,
Thank you so much for the review. We hope to see you again soon!
Many thanks,
Igor @ The Poké Store
Reply from The Poké Store
Hi David,
Thank you so much for the review. We hope to see you again soon!
Many thanks,
Igor @ The Poké Store
Reply from The Poké Store
Hi Daniel,
Thank you so much for the review. We hope to see you again soon!
Many thanks,
Igor @ The Poké Store
Great store love the quality and care
30 October 2025
Reply from The Poké Store
Hi Cameron,
Thank you so much for your review! We appreciate your support and your kind words about our store — we really put our hearts into it, and we have much more coming soon. We look forward to seeing you again!
Many thanks,
Igor @ The Poké Store
Fast delivery and had the singles I…
Fast delivery and had the singles I needed, both times I’ve ordered they have been packed in addition plastic sleeves but of Pokemon love it! All cards where in great condition
28 October 2025
Reply from The Poké Store
Hi Charley,
Thank you so much for your review! We’re thrilled to hear you were happy with your order. We truly appreciate your support and hope to see you again soon!
Many thanks,
Igor @ The Poké Store
Package arrived on time and had some…
Package arrived on time and had some great pulls
29 September 2025
Reply from The Poké Store
Hi Rich,
Thanks for your review! Happy to hear you enjoyed your order, and we can't wait to have you back!
Many thanks,
Igor @ The Poké Store
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