Needed something for my son(14) for pride to match everything else he bought and the earrings weren’t available in Manchester and he was getting anxious (autism and recently come out) - yet got them w... See more
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See what reviewers are saying
Despite some initial hiccup due to supply issues, I cannot fault the customer service by Graham of The Pride Shop. Thank you for rectifying them. Other members of staff have also been friendly whilst... See more
I called customer service as I had not received any email regarding my order being dispatched one week after ordering. The person on the phone was extremely nice. One of the 2 items purchased was disc... See more
Good range of merchandise to choose from, fantastic diversity and inclusion. I love the straight ally badges I bought, very well made, appreciate the extra pin clip that comes with them. All reasonabl... See more
Company details
Written by the company
At THE PRIDE SHOP®, we are dedicated to creating a space that celebrates and supports the LGBTQ+ community. We are part of an independent retailing and publishing company home to brands such as THEGAYUK, The Gay Shop, Big Gay Card Company and Tackle. Our mission is to provide a diverse and inclusive collection of books, gifts and jewellery that reflect the rich tapestry of LGBTQ+ experiences, stories, and voices. We exist to make sure that your identity is represented and validated. Our history We can trace our roots back to 2011 when the founders of this company created one of the most popular Gay and LGBT+ magazines and listings websites. Since then we’ve been on a journey to curate a thoughtfully selected range of LGBTQ+ books, gifts and jewellery that represents as many LGBTQ+ identities as possible. In 2019 we started working with some of the UK’s biggest retailers to bring a bit more LGBTQ+ness to the high street. Have you seen us in TKMAXX or Rymans?
Contact info
65 Maid Marian Way, NG1 6Aj, Nottingham, United Kingdom
- 0115 891 8456
- hello@theprideshop.co.uk
- theprideshop.co.uk
4.7
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Lovely range of appropriate and…
Lovely range of appropriate and meaningful products. Well displayed and easy to order. And you make a difference to the world!
26 February 2023
Great item and rapid delivery.
21 February 2023
Fabulous shop
Excellent selection of items at very reasonable prices. Fast shipping and wonderful customer service. Will definitely be ordering again!
11 February 2023
Speedy service after my accident
After an unfortunate incident where I broke my bi-pride mug and needed to get a new one sent.
I got two in the post and delivery was super speedy. Arriving on time and exactly what I wanted. Couldn't have asked for better.
30 January 2023
Speedy delivery
Reasonably priced goods, and a good selection of options
Speedy delivery too
18 January 2023
Good quality products
Good quality products. Fit perfectly. Excellent customer service. Overall, I am very satisfied.
7 January 2023
Very cute pin and arrived quicky
12 January 2023
All the items in my order were right
All the items in my order were right, except one. I got a heart shaped Pride flag pin badge instead of an oblong pin badge. Disappointed with that because that's what I wanted most. Oh well.
zx50
2 January 2023
Great customer service
Great customer service. Issues with Royal Mail but it got there in the end. Lanyard was very nice.... As expected ;)
14 December 2022
Outstanding Customer Support
Ordered a gift for Christmas and it arrived damaged. The staff could t have been kinder. They apologised and sent out a replacement without hesitation. I would highly recommend them as there customer support is amazing. Keep up the good work folks.
19 December 2022
Wrong size of poster sent
Wrong size of poster sent after a ridiculously long delivery time, 3x the expected time
14 December 2022
Reply from The Pride Shop
I'm so sorry that we've sent you the wrong size poster. We can absolutely send you out another one. The delays are unfortunately down to the extreme backlog at Royal Mail due to their industrial action and so is out of our hands. It's entirely frustrating you for, I completely understand that.
Great price and swift delivery
13 December 2022
Blame game
Normally I would had given 5 stars, but now it just seems the blame of postage is just being blamed on strikes even on days they are not on strike. I have not received my parcel after 2 weeks. Its meant to be 48 hours delivery. I understand strikes don't help, but this is still ridiculous even with 1 week no strikes. I'm now even questioning has anything even been posted at all.
10 December 2022
Reply from The Pride Shop
Hello,
Royal Mail's strike has played havoc with many independent businesses and getting parcels delivered on time.
I can only apologise that you've not received your item, unfortunately, it is out of our hands. I did send you proof of sending, via our customer hub.
If you need any further assistance please open a ticket at our help centre or give us a call.
Best wishes
JH
Prompt service, nice product
The items purchased were exactly as described and my order was despatched the next day and received within a couple of days.
8 November 2022
Great quality products
Great quality products, fast delivery, kept informed at all times throughout the sale process. 100% recommend The Pride Shop!
17 November 2022
Good quality stuff
Everything I ordered arrived quickly, and it was all of good quality! Was very impressed. The flags especially are excellent and the material they're made out of is really nice!!
20 October 2022
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