The Property Buying Company Reviews 

2,682
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property management company
  2. also in
  3. Estate Agent
  4. Property Investment
  5. Property valuer

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,682)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First contact was fine and Joe…

First contact was fine and Joe explained everything clearly. We’ll review further once offer is received.

8 July 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hopefully the offer went well, would be great to see if we can get those 5 stars!

Rated 5 out of 5 stars

So far so good

So far so good. Great support from Yash, all questions answered honestly, but I never felt pressurised. I was left to make my own considered decision.
After many weeks I have returned to Yash and accepted the offer. Let’s see how it goes from now on! I’m optimistic!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Best company by far …

I have spoken to several companies and so far this company has been amazing, professional and I would definitely recommend using their services. Yash has been great, providing much needed information and great professionalism. And Alice so far has been amazing too. This company does as they say and trys their best to help you succeed in selling.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Probably legal, but feels like a scam

Very disappointing experience. This is very close to a scam, extremely dishonest at best. The price of my property was reduced by over 10% just before completion - house prices haven’t dropped this much in 6 weeks.
You will be tied in to a reasonable offer then they hope you are so desperate you will except the lower offer at the end. Their salesmen are very good at their jobs, suggest you don’t fall for it

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Yash was very prompt and helpful when I…

Yash was very prompt and helpful when I enquired about selling my property and the price offered was a fair price. I did not proceed with the sale due to a change in circumstances, but would be happy to use the company in the future if needed.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

The Property Buying Company ties…

The Property Buying Company ties homeowners into using their services by getting them to sign a contract and putting a notice on the property. This prevents the seller from selling to anyone else. As a customer I can report that the company used the tie-in contract to try to pressurise me into accepting a lower offer.
Even though the company breached the contract by failing to complete the sale within the four month timeframe, they still expect me to pay them 900 GBP before they remove the notice on my property.

28 February 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hello,

Unfortunately, we are unable to provide a response that this review justifies. We requested further details to find out what happened and rectify the issue, and if you are able to provide them, we will respond accordingly.

Previously, Trustpilot would have removed this review, but they've since had a policy change. As we are unable to locate any information, please do reach out to us at help@thepropertybuyingcompany.co.uk and we'll look to get to the bottom of this.

Best wishes,
The Property Buying Company

Rated 5 out of 5 stars

Great Impression So Far

It's early days yet, but everything so far has been friendly, professional and a simple process. Grant has been great to deal with, and explained everything in a very straightforward way that left me feeling confident with them and their ability to see the sale through with the minimum of fuss.

9 June 2026
Unprompted review

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