Property Of... Reviews 

959
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

outstanding customer service. I bought a bag four years ago, and had two issues over that period; the first was minor. they offered to pay for the repair, but it didn't affect the functionality so I d... See more

Rated 5 out of 5 stars

Love the concept, the beautiful designed backpacks and the super friendly lady, who made us coffee the moment we stepped into the store in Amsterdam. She let me try almost every backpack in the shop... See more

Rated 5 out of 5 stars

I was positively impressed as after ordering spare part for my rucksack , offered gratis only at transport cost (DPD) 24h later I was notified being refunded fully and indeed via PayPal. Few da... See more

Rated 3 out of 5 stars

The product I bought, the travel organizer, was just as described -- no complaints. The company forgot to include the initials I ordered but they sent it along when I informed them it was mis... See more

Company details

  1. Bag shop
  2. also in
  3. Bags and luggage shop
  4. Fashion accessories shop
  5. Handbags Shop

Written by the company

Property Of... Travel gear for the global citizen: Work Bags, Backpacks, Travel Bags, Totes, Wallets and Luggage Tags. The Personalized ID Tag embossed with your name or initials comes with our Lost&Found Service. Available online and in our retail stores in Amsterdam and Hamburg. The Property Of... team is a colorful, international bunch of people with members from places as far apart as Australia, South Africa and Syria. From the head office in the heart of Amsterdam’s Jordaan district, we’re building a brand that’s fun, timeless and, above all, sustainable. LEARN MORE ABOUT US: https://thepropertyof.com/about/ The Company is offering and has offered an incentive to Users to write reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

959 reviews

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4.7

All reviews

(959)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I thought I was dealing with a local craftsperson!

It is so very rare these days to experience such personalized service and attention to delivering a product of which you are truly proud. I actually believed (and continue to believe) that you were thrilled that the bag I ordered would be enjoyed by me. When I paid the invoice the personalized service did not stop, but only continued. Amazing! Gives me hope for this world!

13 January 2023
Rated 5 out of 5 stars

Ordered twice, will order again

I’ve ordered twice from Property Of after first stumbling across their shop in Amsterdam. Shipping is fast, the packaging and paperwork is full of nice little touches - and the products are of really high quality. From the design to the sturdiness of the bags or even the quality of the leather tanning, I feel these bags are excellent value. They may be a bit dearer than Herschel’s and co. But they look built to last a lifetime. Will order again - should I ever need to.

29 December 2022
Rated 5 out of 5 stars

I was very thrilled about the personal…

I was very thrilled about the personal notes on the paper package, about the personal Christmas card inside and very pleased with the backpack. It seems to be solid and sustainably fabricated. Thank you sooo much, I Love your kind of doing business!
Michaela

27 December 2022
Rated 5 out of 5 stars

Go, Property Of!

As always, orders are filled readily and lovingly. I always enjoy getting the handwritten postcards/notes/holiday cards with my orders. The item is exactly what I wanted; and like all of their products, the quality is excellent.

19 December 2022
Rated 5 out of 5 stars

Not only an amazing bag but also an…

Not only an amazing bag but also an amazing delivery with so many personalized messages that give you a big smile during the opening until you put it on your shoulders. Thank you Serena & the Property of’s team

19 December 2022
Rated 5 out of 5 stars

Amazed

I am from Montreal Canada, the delivery was so easy (even during peek christmas time). The 2 bags were well packed and they both came with a personalized merry christmas card from their amsterdam store, what a perfect customer service. My gift recipients were amazed by the bags design, quality and their incredible uniqueness. This was the 4th bag I ordered and it won't be my last.

22 December 2022
Rated 5 out of 5 stars

Customer service for repairs

Yes, I had a minor malfunction with a second item ( out of the 20+ I bought in the last 5-7 years), but there repair and personal services received were outstanding. My 6-7 year old bag look like new as they went above and beyond the simple repair job requested. And the personalized notes are SO very much appreciated! Thank you! Dank U Vel!

15 December 2022
Unprompted review
Rated 4 out of 5 stars

Easy ordering, swift service

The product is a gift so I don't know the quality yet - but service was swift and from a givers perspective, ordering including personal name tag was easy. Only downside was that the promised message from DPD never arrived and I had to write to Property Of to actually get the tracking number.

30 November 2022

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