I had 2 piercings from here. My nose was pierced far too low so I’d never be able to find a hoop small enough. My tragus was pieced and got a massive salt burn as they didn’t give me the advice of usi... See more
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Was skeptical before I ordered a few items for my daughter because I read the reviews, took the chance and everything worked just fine it has arrived on time with great quality, Even got a lett... See more
My glasses had arrived after purchasing them 2 weeks later, the support wasn't really responsive but they helped me by changing the name accordingly when I've asked them on my order as well as deliver... See more
After 4 months and like 30 emails they finally stopped responding and acting like they're gonna return my money from my returned order.. Acting like they're helpfull but i'm sure they never intended t... See more
Company replied
Company details
Written by the company
The ultimate Y2K store with 100's of beautiful pieces to stand you out from the rest. Providing stylish products at an affordable price.
Contact info
275 New North Road Islington Suite, N1 7AA, London, N1 7AA, United Kingdom
- +1 (818) 960-7676
- help@thepurpleshop.com
- thepurpleshop.com
2.7
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Do not order anything bunch of scammers…
Do not order anything bunch of scammers not answering to emails the phone number straight away goes to answer machine, so far didn’t receive anything. Will try to get a refund via a bank
The address on website states they are in London 😂 but they are not
26 July 2021
Unprompted review
Reply from The Purple Shop
Hi Inga, our records show your item has been dispatched and is currently in transit to you and still within our guidelines we state on our delivery page, though I understand you haven't received the experience you expect and I'd like to apologise for that.
After 4 months and like 30 emails they…
After 4 months and like 30 emails they finally stopped responding and acting like they're gonna return my money from my returned order.. Acting like they're helpfull but i'm sure they never intended to pay my money back. Also delete negative comments on their Insta.
12 July 2021
Unprompted review
Reply from The Purple Shop
Hi Helena, we deeply apologise for the inconvenience caused, it shows on our records your order was already refunded for the troubles you've had, once again I'd like to apologise and assure you this was an error on our end and won't happen again.
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