The Quilted Boutique  Reviews 130

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding service, highlighting the helpful and kind staff who go above and beyond to ensure satisfaction. The quality of the fabrics and products is frequently mentioned as top-tier, with many appreciating the great selection and meticulous packaging that ensures items arrive in perfect condition. Reviewers also commend the quick and timely delivery, often noting that orders arrive well-packed and even include pleasant surprises. However, some people were dissatisfied with order fulfillment and communication, experiencing delays in receiving shipping notices or their orders, and in some cases, difficulty with cancellations. A few other people also felt that kit contents did not match pattern requirements, with fabric substitutions or shortages that led to needing personal stash to complete projects.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the beautiful, high-quality fabrics... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering online and the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the beautiful, gorgeous, and... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers praising the quick and... See more

Service

People report positive experiences with service, often describing it as wonderful, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I admit I do a fair bit of on-line shopping for fabric. Quilted Boutique offers great selection and quality fabric but what makes this shop the best is their outstanding service. My orders have always... See more

Company replied

Rated 4 out of 5 stars

I love your fabrics. When I asked a questions they were answered in a timely manner. The only request I would have is that a pattern be with fabric when it arrives. I realize it is sent electronically... See more

Company replied

Rated 5 out of 5 stars

I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjo... See more

Company replied

Rated 5 out of 5 stars

I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking... See more


Company details

  1. Quilt shop
  2. Clothing alteration service
  3. Fabric Shop
  4. Gift shop
  5. Linen Shop

Written by the company

An Organic Cottons Quilt Shop In Paris Ontario Canada. We strive to provide healthy chemical free cotton and linen for your family and home. The Quilted Boutique is located in Paris Ontario Canada, we ship ALL USA and Canada Organic Cotton OEKOTEX CERTIFIED Fabric, Quilts, Quilting Services, Sewing, Custom Cutting, Custom Sewing And Quilts Offered. Visit Our Website for more information. www.thequiltedboutique.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

130 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was very excited to find your site…

I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjoyed receiving follow up announcements re. new acquisitions, etc . It was also a very pleasant surprise to receive your “addition to my stash” when my order arrived to day.

The only not so great thing was the time it took to get here which is not exactly your problem

18 February 2026
The Quilted Boutique  logo

Reply from The Quilted Boutique

Thanks Marilyn
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric, great selection and service,I will be making another order soon.

4 March 2026
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Reply from The Quilted Boutique

Thankbyou Suzanne
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

I can find patterns and fabrics at the…

I can find patterns and fabrics at the Quilted Boutique that I can’t find any place else. Great store, I will be a return customer!

10 February 2026
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Reply from The Quilted Boutique

Thanks Terri
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Lori Holt Kit

Lori Holt Kit - it was as expected. Any questions were answered quickly. A great company to work with. I will keep shopping there.

4 February 2026
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Reply from The Quilted Boutique

Thanks Esther
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Quick and Beautiful!

My fabric order arrived quickly and it was even prettier than I expected! It’s perfect for my project! I so appreciate being able to purchase online from a Canadian store. This was my first time shopping at The Quilted Boutique but it won’t be my last! Thank you!

5 February 2026
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Reply from The Quilted Boutique

Thank you so much for your kind review
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Beautiful Kits

The fabric sent for the Pre cut Log Cabin Kit is beautiful, even better that I did not have to cut it. The owners are so helpful and kind. Will definitely order from this store again.

17 January 2026
The Quilted Boutique  logo

Reply from The Quilted Boutique

Thank you Ramona
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

LOVE LOVE LOVE!!

Loved the variety of designs and quality of the fabric! Would definitely order again

25 January 2026
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Reply from The Quilted Boutique

Hey, thanks Yvonne
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The colours are perfect for the quilt I’m making

12 January 2026
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Reply from The Quilted Boutique

Thanks Paulette
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Great Selection!

I love the selection of quilt kits at the Quilted Boutique! Timely shipment and good communication, thank you!

27 December 2025
The Quilted Boutique  logo

Reply from The Quilted Boutique

Thanks Christie
We appreciate you, The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Wide selection

Pleasantly surprised that this fine selection of fabric was available so close to my home in London, Ontario. Will be checking out what they have to offer in the future.
User friendly website and delivery on date promised.

2 January 2026
Rated 5 out of 5 stars

I would really like to thank Tracy for…

I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking information. She was very kind and let me know before packing she noticed a piece was broken so she kindly ordered another and shipped it to me as soon as she received it! She was incredibly sweet and thoughtful and added a sweet little extra something for the trouble! I greatly appreciate all the effort to make sure I was happy with the order and communicate with me in regards to the shipping. Would absolutely recommend this location to anyone, you are in good hands!! Thank you Tracy

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Very nice folks

Very nice folks. I was even invited for tea if I ever was in the area. Prompt service fast shipping. I will definitely order from them again

13 December 2025
Rated 5 out of 5 stars

Great Service

Was so happy to find this fabric at a Canadian quilt shop. Easy to order on line, immediate confirmation of my order and delivered to my door in Manitoba within days! Very impressed!

8 December 2025

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