The Radiator Warehouse Reviews 941

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their quality and efficiency. Many people are also very satisfied with the delivery service, noting its speed and reliability, with items often arriving quickly and well-packaged. The overall service, including the ordering process and customer support, is consistently described as excellent, making for a smooth and positive experience. However, some customers also noted issues with damaged items upon arrival, suggesting problems with the courier company. A few other people also felt that there were occasional problems with missing parts or incorrect items being sent, though these issues were often resolved by the company.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, competitive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast and prompt delivery,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy, whether... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality and value for money of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... See more

Company replied

Rated 5 out of 5 stars

We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well. The first radiator arr... See more

Company replied

Rated 5 out of 5 stars

Ordered 6 radiators delivered within 3 days Good quality and cracking price Found blank plugs missing Emailed customer service response within 24 hours Replacement blanking plugs received wi... See more

Company replied

Rated 5 out of 5 stars

Looking for a vertical designer Radiator and saw the advert on GB News. Basically it then became part of my usual research into prices, delivery date size etc. The price was right (Isn't that's what... See more

Company replied


Company details

  1. #4 of 34 best companies in Radiator shop

Written by the company

The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Excelent product recieved on time and in perfect condition, looks great on the wall.

3 February 2026
The Radiator Warehouse logo

Reply from The Radiator Warehouse

Hi Michael, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent service

Excellent service

17 February 2026
The Radiator Warehouse logo

Reply from The Radiator Warehouse

Hi Antony, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great colour - Pebble Grey.

I called directly to ask about particular details, then ordered online and delivered with packaging in excellent condition. Great colour - Pebble Grey.

17 February 2026
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Reply from The Radiator Warehouse

Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great experience

Great experience, the delivery went well and the guys were careful and brought the radiator into the house. I’m very happy with the radio looks lovely and warms the room far more than the old single one!

12 February 2026
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Reply from The Radiator Warehouse

Hi Alison, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent rad and brilliant service

This is now my 13th radiator from Radiator Warehouse ... hence I'm very pleased with the rads and the brilliant service, thanks

16 February 2026
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Reply from The Radiator Warehouse

Hi Rose, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Radiator plug failed

Radiator plug failed, rang up, and replaced very quickly. Service was brilliant. Thankyou

15 February 2026
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Reply from The Radiator Warehouse

Hi Jackie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Impressed by quick delivery

Impressed by quick delivery, ease of installation and perfect for our need of a quick burst of heat to take chill off room when needed.

21 February 2026
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Reply from The Radiator Warehouse

Hi Barbera, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Would definitely use again

Loads of choice, delivered within days, delivery driver took it to room, would definitely use again after tripping over website by accident, very convenient, thank you

14 February 2026
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Reply from The Radiator Warehouse

Hi Abs, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great company 5* service, products and price

Ordered 2 towel rails one size was not in stock so I offered a alternative ( more expensive) for the same price.
I also order the radiator valve but only received 1.
A quick email to Chloe and it was resolved.
Excellent service, excellent products excellent price.

16 February 2026
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Reply from The Radiator Warehouse

Hi Beverley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Radiator was delivered with no problems…

Radiator was delivered with no problems and in the timeframe stated.

20 February 2026
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Reply from The Radiator Warehouse

Hi Jonathan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great customer service on the chat…

Great customer service on the chat before ordering and then the radiator came very quickly and is great quality

18 February 2026
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Reply from The Radiator Warehouse

Hi Georgina, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Rush job requiring a really quick turn…

Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and collected within a very short timeframe. Great product would recommend both quality and customer service.

10 February 2026
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Reply from The Radiator Warehouse

Hi Sian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

I placed my order and it was delivered…

I placed my order and it was delivered in two days, a part of the order was missed (not their fault) but I rang them and it was dealt with immediately. I am extremely happy with their service and product.

17 February 2026
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Reply from The Radiator Warehouse

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Fantastic customer service

Original radiator arrived damaged. However, customer service exceptional- a replacement arrived 2 days later

8 February 2026
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Reply from The Radiator Warehouse

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Easy website to order from

Easy website to order from. Plenty of choice to choose from with accurate dimensions. Easy to order and great communication. Item arrived on time and is a good piece of kit.

13 February 2026
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Reply from The Radiator Warehouse

Hi Paul, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Definitely buy again

Great price, exceptional product, fast delivery. Couldn’t ask for anything more.
Would definitely recommend

8 February 2026
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Reply from The Radiator Warehouse

Hi Michael, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent Service & Products

So helpful over the phone, next day delivery packaged well. I had radiator (black vertical) fitted yesterday looks absolutely gorgeous. Great experience from start to finish and very pleased with radiator, valves and sleeves (black) for pipework. Will be using again and highly recommend. Service and products cannot fault.

25 February 2026
Unprompted review
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Reply from The Radiator Warehouse

Hi Julie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Good value

Good value. Fast delivery and good quality product

12 February 2026
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Reply from The Radiator Warehouse

Hi Mike, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

The staff were knowledgable and…

The staff were knowledgable and courteous. They listened and got me what I wanted. Delivery and packaging were also great.

5 February 2026
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Reply from The Radiator Warehouse

Hi James, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

A Warming Experience

Great display, knowledge and straightforward buying process.
Delivery communication was good.

12 February 2026
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Reply from The Radiator Warehouse

Hi Gary, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

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