My dog was taken ill and referred to the Ralph. The neurology team saved his life. He was at deaths door and had to be intubated due to his seizures. I cannot recommend these guys enough & when taking... See more
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I can’t even put into words the treatment we received as customers and our dog . Requesting £2000 within 2 hours and wanting more . Our dog left in the same condition and we had to go back to an alter... See more
Following a visit wishing to get a second opinion- the consultation was halted twice whilst the consultant was needed elsewhere. He was very knowledgeable however replaced a dressing that was requi... See more
Company replied
We were referred to The Ralph on a couple of occasions. We found them to be kind, thoughtful and extremely caring. They were patient and explained all procedures thoroughly. Their communication was e... See more
Company replied
Company details
Written by the company
The Ralph is an independent, compassionate and ethical-practice focused veterinary referral centre for dogs and cats located in Marlow, Buckinghamshire.
Contact info
Fourth Avenue, Globe Business Park, SL7 1YG, Marlow, United Kingdom
- 01628 308330
- heretohelp@theralph.vet
- theralph.vet
Replied to 60% of negative reviews
Typically replies within 24 hours
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We were referred to The Ralph when our…
We were referred to The Ralph when our boy Max fell ill. It has been a long journey for us as a family with a very sad ending after his diagnosis of lymphoma 😭.
We as a family can not fault them. They are all professionals and are very kind and caring.
I especially want to thank Cecilia and her team for the amazing support they have given us.
Thank you guys from the bottom of our hearts you are by far the best vets Ive had the pleasure to meet.
Max Price and family
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