We have two aging cats which urinate in inappropriate places. We were desperate to end this behavior, and at our wits end. We tried everything, but nothing was effective - until we found TheraPet!... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
Contact info
30 N Gould Street, 82801, Sheridan, United States
- support@therapetmd.com
- therapetmd.com
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It works!
I have 2 male cats who barely tolerate each other and who went into a state of panic when I took in a small female stray who had been in my garden for a week in December. The males became aggressive to her and each other. Thermapet really calmed things down to the extent that one of the males was able to settle close to the female without a problem and the other avoided her (he tends to prefer his own company). The female also calmed down and was less jumpy around the males. This was after a few days and had continued to be the case until recently. I didn’t notice the bottle had run out! I have just ordered more. Each bottle lasts a month, which gives me peace of mind but will be a lifelong commitment. (Hence the 4 stars not 5)!!!!!
TherapetMD is life-changing
TherapetMD is life-changing. I have two 8-month-old cats who have bad anxiety from what happened to them as they were small. The diffuser really helps them to sleep more peacefully and to be calmer.
Great product and…proving
Great product and pricing.i have used before with success for calming 2 pups
if I could leave no stars and still…
if I could leave no stars and still write a review that be great, because I waisted alot of $$ on their so called great product, which didnt do anything. False advertising!!!!! I would NOT reccommend this thing to anyone DONT BUY IT!!!

Reply from TherapetMD
Very easy to order and looking forward…
Very easy to order and looking forward to receiving and trying on my dog. Can't wait to see them help my Boston Terry Buddy.
I have had these less than a month for…
I have had these less than a month for my 2 dogs and I am already seeing a big difference! I wish I had found these sooner!!
Plug in safety hazard
The dog diffuser is sold to people in the UK with a UK plug fitted, but the packaging clearly states it shouldn't be used on any voltage other than one that the UK does not use. I emailed, received the acknowledgement that I would get a response in a number of working days, and heard nothing - in well over the days. It will be two weeks tomorrow. Clearly they don't like responding to concerns over product safety.
I used it for a couple of hours before the voltage text was pointed out to me. When I unplugged it, the unit was hot. In that regard, I can't comment on its effectiveness at calming dog anxiety - the house potentially burning down felt like a bigger source of stress than anything else they having going on in their lives.
With no alternative explanation from the supplier I am left believing the dog plug ins are a fire hazard and no-one in the UK should take that risk. With the absence of a response from the company, I'll be looking into if I can report them to trading standards. I'll guess there will be a reason why I can't but I think this level of disregard for safety concerns is appalling.

Reply from TherapetMD
No more accidents
My dog has pee’d in the hall almost every night since I got her 5 yrs ago! Nothing would stop this from happening no matter what I tried, puppy pads, changing the time of her last walk…nope! This plug in has changed my life!
With the exception of 2 episodes I have not wakened to my hall being drenched and honestly can’t believe how good this product is!
Highly recommend
Ever since getting Therapet my dogs…
Ever since getting Therapet my dogs have been alot calmer, easier to manage especially when I have three of the difusers throughout the house. Check out is easy, you can decide if you want to subscribe and get refills sent to you automatically or a one-time only.
Fingers crossed
In the 60 days of use, I noticed an 80% improvement on our senior girl who pees inside and licks everything. Our 3yr old male has anxiety when meeting people- we’re working on that. Hoping that with continued use, all 5 pups will improve.
These diffusers have saved my home
These diffusers have saved my home! My cat would spray my furniture in the night and with the help of Therapet, my home is urine free! Thank you team!
After trying a one off purchase just…
After trying a one off purchase just after Christmas of the diffusers for my two cats. I was disappointed that i appeared to have been signed up to a subscriptions and received and was charged for two more refills a month later. I could not afford this to be taken from my bank. I have chased Customers Services since the 2nd of March for a refund (which they had agreed to). But now in April still no refund.
On the product I have to say there was a strong smell coming from both diffusers, which resulted in me switching them off as I thought they were burning. This smell was not something that happened with my previous branded plug ins.

Reply from TherapetMD
Therapeutic works for real!
Therapeutic works for real!! I ran out and my cats have gone insane. Knocking things off the counter, climbing the door frames, fighting with each other. Just things they haven’t done in months when I plugged the first 2 diffusers in. Order made in a rush for new refills!
Absolutely love this product and it…
Absolutely love this product and it actually works!!!
Pet diffuser…
Was unsure about buying however I need not worry about it. My cats are so settled right from get go .I've now put it on repeat purchase every 60 days .
Awful product
Awful product. The stuff smells so bad it’s hard to leave on. It made zero difference, if anything made things worse. The customer service is just as bad, just get ignored.

Reply from TherapetMD
My puppy was unable to relax
My puppy was unable to relax. Sleeping for only short periods. Non-stop movement. Very hyper. i have been using this product for 3 months. It is amazing how much calmer and more manageable he has become. I can't do without this product. Have recommended to two other dog owners, who also are amazed at the change in their dogs. I highly recommend this product.
Stops cat from peeing where he shouldn’t
My cat was peeing on our bed, clothes and couch and nothing worked until I got the therapet diffusers. He not only stopped peeing but seemed happier and became more affectionate. Highly recommend if you have a cat that pees behaviorally/ due to stress.
Amazing product
Amazing product. Has helped my dogs to not be as nervous and make messes in my house. I am now ordering some for my cat so they don’t fight. Thank you so much for this product.
It works so well
It works so well! I had one kitten who came into a cat established home and was peeing everywhere and within 2 weeks of using the diffuser, she has stopped completely!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







