Very pleased with the product. Four rattan bar stools purchased. Look great in our kitchen. Despite their airy appearance, they are very robust and comfortable. Fast, efficient service Would recomme... See more
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Review summary
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Beautiful furniture, looks great, but would have been good to have been informed of delay in fulfillment of order,when the order was placed. I only found out that due to a family holiday, order woul... See more
Company replied
The Java bar stools are great, easy to put together and good quality. I am looking forward to getting the Tobias chair when it is back in stock. I had a few questions before I ordered and the custom... See more
Great purchase of Komodo stools. I did a lot of shopping around for stools and Decided on the Komodo stools and we are not disappointed, they are comfortable and look great and sturdy. They order... See more
Company details
- #240 of 395 best companies in Home Furniture Shop
- #1 of 1 best companies in Bar stool supplier
- #121 of 228 best companies in Bedroom furniture shop
- #1 of 2 best companies in Cane Furniture Shop
- #74 of 114 best companies in Living room shop
About The Rattan Company
Written by the company
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Contact info
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, United Kingdom
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
4.6
Excellent
540 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Moderately pleased….
The product itself is beautiful and as described, very happy with that.
But delivery took nearly 3 weeks, it took a week for item to be dispatched even though the website says to be dispatched 3-5days in stock which it was. It was sent out over a week and then getting mucked about with parcelforce. Not happy with the actual delivery and dispatch time and how it was handled.
24 February 2025
It's fine, but not great
There was a crack in one of the support pieces. It doesn't seem like it will impact the usability, given the low weights it carries, but it was disappointing to see. The curve of the rocking slats is not even there are a ew points on each where it noticeably changes, leaving an uneven rocking experience.
2 March 2025
Amazing cesca chairs!
We bought two chairs and we love them. We had a problem with one of the pieces, and The Rattan Company was very helpful and replaced the piece immediately. Amazing customer service! We are planing to buy two more chairs.
26 February 2025
Had an issue with a bench that arrived…
Had an issue with a bench that arrived damaged. Was offered a replacement and a partial refund or to return the time and recieve a full refund - this was communicated immediately. Can't ask for more.
24 February 2025
Nice product
14 February 2025
Gorgeous, well made and easy to assemble
Really lovely options online, quick delivery, easy to assemble. I realised that Cesca chairs are not patented and so these are a fantastic option made really well!
7 February 2025
Beautifully crafted
Beautifully crafted. Communication was excellent and the team were quick to respond to our enquiries. Such a lovely piece.
14 February 2025
Excellent quality furniture
I would highly recommend the rattan company. The quality of the 2 dinning chairs I bought is first class great price well packaged would recommend to friends and family. Will definitely buy again
10 February 2025
Very pleased with stool I purchased
Very pleased with stool I purchased! Quality wood, finish and design. Exceeded my expectations! Securely packaged and quickly delivered. Would definitely use again and recommend The Rattan Co.
4 February 2025
So pleased from start to finish.
Ordered a new counter top chair, it arrived quickly, well packaged, and just as the website images. Really nice quality, I’m so pleased- thank you.
4 February 2025
lovely moses basket rocking stand!
27 January 2025
Good customer service
Ordered wrong size, hadn’t realised got an email off them checking before they sent item out as I would have had to pay for the return also really pleased with the bar stools
19 January 2025
Great company
Absolutely love my dining room chair bar stools - amazing quality and worth the money!
15 January 2025
Fab company to deal with
Super easy ordering process, and fast delivery. Also gorgeous, quality product. Very happy customer.
6 January 2025
Sorting postage costs
Rattan was a great help in sorting out postage costs to my country. Emails were responded to quickly. The item arrived well packaged with no damage. The item was every bit as good as shown online. I would buy from Rattan again.
9 January 2025
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