Thereadingglassesshop Reviews 

568
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attractive styles, comfortable fit, and dependable quality of the reading glasses, noting that the products are well made and sturdy. Many people also appreciate the remarkably fast delivery service, secure packaging that protects fragile frames, and the extremely simple online ordering process. However, some reviewers noted issues with product durability, mentioning that frames occasionally snapped, arms fell off, or parts broke unexpectedly during normal cleaning. Some consumers also experienced occasional delivery delays, tracking difficulties, or received incorrect items that required immediate further assistance and resolution.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, stylish designs, and excellent value for... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt, quick, and... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with the well-made,... See more

Order

People report positive experiences with order, highlighting that the site is simple to use and the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more

Rated 5 out of 5 stars

Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.

Rated 5 out of 5 stars

This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more

Company replied


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(568)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dreadful attitude and poor quality

Purchased a pair of rubber framed reading glases only for them to snap at the arm joint 11 weeks later, after standard normal use. When contacting "customer service" the responce was "We get someone playing your game every so often"..... My "game" was asking for a replacement for something that obviously wasn't fit for purpose. I was also told to "own it" and that he "knew what i was about"!? This companies product is as bad as their customer service - avoid unless you like being accused of fraud, lying and bullying evidently!

3 July 2025
Unprompted review
Thereadingglassesshop logo

Reply from Thereadingglassesshop

Would you blame the hairdresser if you went grey Russ?
You’re better than that .
Warm regards Dan

Rated 5 out of 5 stars

Very satisfied

Had wrong delivery address on order but Dan managed to sort it. Good quality glasses.

30 June 2025
Thereadingglassesshop logo

Reply from Thereadingglassesshop

Nice of you to be nice , all the best .

Rated 1 out of 5 stars

The glasses are virtualy unusable

The glasses are virtualy unusable, the lenses have ripples in the material making consistant focus impossible.
Only fit for the bin, put it down to experience and move on.

29 June 2025
Thereadingglassesshop logo

Reply from Thereadingglassesshop

Might of been a manufacturers glitch , who knows as you never bothered to contact us and allow us to resolve , and we would of Tim , kind regards
Dan

Rated 5 out of 5 stars

good copany and product

great is not a word I would use to describe any shopping experience. Good website easy to use and understand, value for money product swiftly delivered and well packaged have used them before and would again and would not hesitate to recomend.

3 April 2025
Rated 5 out of 5 stars

All went well

All went well. Glasses are as described and they aririved on the scheduled date and all was well and so far no problems.

26 February 2025

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