Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more
Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.
This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more
Company replied
4.6
Excellent
568 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Company
Great colours quick delivery
Reasonable price
Glasses work well
Lovely case
30 November 2023
Easy to look at all the styles of…
Easy to look at all the styles of glasses, easy to select and pay and arrived in good time.
1 December 2023
Being honest
To be honest, helpful and constructive, I do not actuallly care. I received the goods for which I paid, and they matched the description. What more am I supposed to say?
29 November 2023
Bit distorted
The frames are good and feel nice. However the lenses vision is not quite right. They are a bit distorted. Unfortunately it’s hard to find this out without using them properly ie after taking off the packaging. If you’re sensitive to variations don’t get these.
28 November 2023
Fast delivery
27 November 2023
Super fast delivery
Super fast delivery, great glasses for the price. I have ordered more pairs I like them so much
1 December 2023
Great glasses great price
27 November 2023
Fantastic glasses
27 November 2023
Poor aftercare service
Bought some rubber glasses in July 2023 which I was very happy with. Recently I discovered the frame cracked. Glasses are always kept in case and I have been very careful as they’re my only pair. I contacted The Reading Glasses Shop with photos. They just responded with “our returns policy is 28 days only”. I responded indicating the frame cracked so the item is faulty. No response. Think twice before purchasing. Shame as they’re lovely and comfortable glasses.
29 November 2023
Unprompted review
Reply from Thereadingglassesshop
Hi Rowena
, So sorry I never replied to you straight away , I’ve been away for a few days , now regarding your broken in half glasses at the front of the frame ,Rowena they arrived in perfect condition to you over 4 months ago , I appreciate you don’t know how this has happened but I can assure you this hasn’t happened by itself , in all my years handling glasses I have never come across a pair of glasses in the box in that condition To offer a warranty longer than 28 days we would have to increase our price considerably over the £12.50 you paid
With respect Daniel
I'd previously ordered glasses from…
I'd previously ordered glasses from this company and was delighted with them so I decided to order two more pairs. Unfortunately they aren't the same with thinner frames and all together much flimsier. I liked the look of them so kept them but after only a few weeks, one pair have broken, very disappointing
30 October 2023
Reply from Thereadingglassesshop
Hi Jane
Strange , The new batch is far superior to the first but I’m not sure what pair you have had the problem with or what has happened , so until I hear from you directly I can’t form an opinion or advise or help , warm regards Daniel
Service With A Smile.
A reliable company that delivers on time with excellent customer care.
10 November 2023
Excellent reading glasses
Excellent reading glasses. Very comfortable and already feel a difference when working on screen.
10 November 2023
Well priced comfortable frames with a…
Well priced comfortable frames with a good firm material case. Arrived well packed and fairly quickly.
2 November 2023
it was very good
30 October 2023
My glasses arrived very quickly and…
My glasses arrived very quickly and they look good on!
5 November 2023
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