We initially used Aaron earlier in 2025 however that property purchase fell through - when we found a new property to we didn’t hesitate to get back in touch with him again and would use him in any... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I met with Aaron beforehand and was able to let him know of a few areas where I had concerns. Aaron was friendly and professional and talked through everything he would do while at the property. Once... See more
Company replied
Aaron was highly recommended to us by a couple of people. We are so pleased we chose to use The real estate group for our survey. The whole process was very easy and smooth. All communication was resp... See more
Company replied
Very Easy Company to Deal With. Aaron was very helpful. He kept in constant contact ready to answer any questions I had. He also gave me contact details for an asbestos company when I needed the text... See more
Company replied
Company details
- #5 of 36 best companies in Property Surveyor
- #8 of 33 best companies in Chartered Surveyor
- #5 of 14 best companies in Home Inspector
- #3 of 28 best companies in Property valuer
- #1 of 20 best companies in Property Consultant
- #8 of 29 best companies in Surveyor
Written by the company
A family owned and truly independant real estate advisory with our clients firmly at the heart of all we do. Offering valuation, survey and acquisition services in the residential and commercial property sectors, our aim is to be the first call you make when you've found your next home or investment purchase. Based in Southend on Sea, but offering our services throughout Essex and East London, we are a young dynamic company, with a high level of communcation which is matched only by our expertise, and our passion to be the best at what we do. We specialise in bespoke Residential Surveys & Valuations throughout Essex. If you require a Help to Buy, Probate, Matrimonial or any Open Market Valuation, RICS Level 2 Home Survey (formerly the RICS Homebuyer Survey) or Level 3 Building Survey, ask us for how we can help today.
Contact info
Po Box 6155, SS1 9AY, Southend-on-Sea, Essex, United Kingdom
- 01702 662 772
- info@therealestate-group.co.uk
- therealestate-group.co.uk
5.0
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Service
Amazing Service! Thank you Aaron for your friendly communication, comprehensive survey report turned around within a day and general all round helpfulness.
24 July 2024
Unprompted review
Reply from The Real Estate Group
Thank you for taking the time to leave a review James, we really appreciate it, and of course thank you for choosing us to act on your behalf again.
Returning clients mean the world to me personally and the trust you have placed in me speaks for itself.
It has been our pleasure to assist you both, and we look forward to working with you through the remainder of your purchase, and in the future should you require.
Very professional and helpful
Very professional and helpful. Kept us up to date with everything. Would definitely recommend.
8 July 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Sue, we really appreciate it, and of course thank you for choosing us to act on your behalf again.
Returning clients mean the world to me personally and the trust you have placed in me speaks for itself.
It has been our pleasure to assist you, and we look forward to working with you through the remainder of your purchase, and in the future should you require.
Excellent service all round
Very attentive to our needs, efficient and personalised service provided, excellent all round.
20 June 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Martin, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and again in the future should you require.
Speedy responses, quality work!
Aaron was very quick to respond to our initial enquiry, and extremely helpful with all questions. As first time buyers, he helped make the process a lot easier to understand and was able to complete the survey a lot sooner than we'd anticipated. For a smooth, fast process, we couldn't recommend Aaron more!
10 June 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Jemma, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future, should you need us again.
Efficient service and very helpful
Aaron was so prompt at arranging the survey and and kept us updated all through. He performed the survey and feedback to us the same day. He explained it all and said we could go back to him with any questions or queries
3 June 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Nichola.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
We really appreciate your kind words, and we look forward to working with you throughout the remainder of your purchase, and in the future, should you need us.
Was very thorough and very quick to get…
Was very thorough and very quick to get our survey done. Communication was excellent and fitted in with timings of my work pattern. Will definitely use again and recommend to anyone.
30 May 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Eleanor, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future,as you require.
Aaron was very professional and prompt
Aaron was very professional and prompt. He is very honest and offered other options before moving forward with his services. He was able to give a quick turn around and the valuation report was with us the next day.
I would not hesitate to work with Aaron again.
10 May 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Jade, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future, should you need us again.
Survey Prompt and Professional
Was impressed with the professional way which the survey was carried out. We were kept up to date and the survey report was fully explained to us.
6 May 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Sue, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and again in the future should you require.
Fantastic communication,my favorite…
Fantastic communication,my favorite thing when looking for any trade,clear and no fuss advice,definitely did not try to give me a service I didn't need
22 April 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Lyn, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future, should you need us again.
Aaron was professional
Aaron was professional
And efficient
Took he’s time to go through the report
With me
I would highly recommend
4 April 2024
Reply from The Real Estate Group
Thank you so much for taking the time to leave a review Stefan, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been my pleasure to assist you on this, and we look forward to working with you in the future should need us.
Very good company
Very good company. Always available to answer any questions and was very fast and efficient at getting a day booked with our estate agent to survey the property we wanted to buy. Official report was sent over via email 1 working day after survey was completed. Would definitely recommend this company
8 April 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Riley, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase.
Highly recommend The Real Estate Group for prompt and thorough valuations!
Aaron from The Real Estate Group made the valuation process smooth and painless from start to finish. He was able to accommodate a very quick turnaround for us, and was happy to explain the process at every step, as we are new to all of this! After gathering several quotes from elsewhere, the valuation price was also great value.
Really appreciate his honesty and the report we received reflects this.
Would highly recommend working with Aaron, thanks again!
2 April 2024
Reply from The Real Estate Group
Thank you so much for taking the time to leave a review Kelsey, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been my pleasure to assist you on this, and we look forward to working with you throughout the remainder of your Help to Buy redemption process, and in the future should need us.
Rics level 2 survey
Had a lot of confidence in Aaron felt he did a very thorough survey and clearly communicated the findings. Felt the price was very reasonable and competitive. Thank you.
23 February 2024
Unprompted review
Reply from The Real Estate Group
Thank you for taking the time to leave a review Michael.
Thank you for choosing us to act on your behalf, it has been a real pleasure to assist you both with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future should you require.
Great service
We were given the recommendation of Aaron through a friend and we were very impressed with how quick he managed to turn around our order. He was very thorough in his examination and the report come through very quickly. Very satisfied customer and would use this business again.
Thank you
22 March 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Sam, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you need us.
Highly recommend Aaron at The real…
Highly recommend Aaron at The real estate group. Really appreciated the call as soon as he left the house to reassure us and he explained everything throughly. Even made a couple of extra calls to answer a few extra questions, Nothing was too much trouble. Pleasure to deal with and good value for money.
23 March 2024
Unprompted review
Reply from The Real Estate Group
Thank you for taking the time to leave a review Marie, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a real pleasure to assist you both with this part of your move.
I look forward to working with you throughout the remainder of your purchase, and in the future should you require.
Very professional
Very professional, very thorough and reasonable rates. Called me as soon as he was off the site with details of his findings and a very well presented report making everything very clear. Highly reccomend Aaron
15 March 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Will, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a real pleasure to assist you with this part of your first home buying journey.
I look forward to working with you throughout the remainder of your purchase, and in the future should you require.
Homebuyers
Very professional / responsive and explanatory both in the report and verbally via more than one phone call.
Top Man, highly recommend!
15 March 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Gavin, and thank you for choosing us to act on your behalf.
It has been a pleasure to assist you with this part of your home buying journey, and we look forward to working with you throughout the remainder of your purchase, and in the future should you require.
Level 2 HomeBuyers Survey
Aaron was very prompt in his response and his explanation of what we needed was fantastic. He made the process very easy and his phone call when he is finished was greatly appreciated as it puts the mind at ease when purchasing our home.
We would definitely recommend and use Aarons services in the future!
29 February 2024
Unprompted review
Reply from The Real Estate Group
Thank you for taking the time to leave a review John we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a pleasure to assist you and Erin with this part of your home buying journey.
We look forward to working with you both throughout the remainder of your purchase, and in the future should you require.
As first time buyers
As first time buyers we had never been in this process before, and Aaron and Georgia made everything simple and stress free. Aaron took the time to explain how the process works before the survey took place and he took even more time to explain the survey once it had been done.
Aaron was also so flexible fitting the survey in for us within a week and had the report back to us in 2 days.
We were really happy with his price, service and knowledge. No complaints at all and we would definitely use him again!
20 February 2024
Unprompted review
Reply from The Real Estate Group
Thank you for taking the time to leave a review Kasper, we really appreciate your kind words.
Thank you for choosing us to act on your behalf, it has been a real pleasure to assist you with this part of your first home buying journey.
I look forward to working with you personally, throughout the remainder of your purchase, and in the future should you require.
Great business
Aaron was a pleasure to do business with & has a very professional personality. He was very thorough & nothing was too much trouble.
26 February 2024
Reply from The Real Estate Group
Thank you for taking the time to leave a review Allison, and thank you for choosing us to act on your behalf.
It has been a pleasure to assist you with this part of your home buying journey, and we look forward to working with you throughout the remainder of your purchase, and in the future should you require.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.