I love that I got a vintage bag at a decent price. Though, I wish some of the pictures were more clear for fine detail scratches or scuffs that aren't always visible or clear if it's a "camera glare"... See more
Company replied
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I have been purchasing and selling from the RealReal for many, many years. When I had a problem receiving monies for my sales, they went out of their way to make it right. I still contin... See more
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I have been buying on the realreal for years now and the majority of the time, I must give it five stars however there has been times when selling on the realreal it's been a problematic with descri... See more
Company replied
All is good but the shipping to Israel very very expensive!!! And the materials are use so I ask to put the price when you ship I under off 74$ that’s the way I’m not pay very high prices for the tax... See more
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Company details
Written by the company
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contact info
United States
- mytrr@therealreal.com
- therealreal.com
3.9
Great
132k reviews
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I put the shoes on to try and both…
I put the shoes on to try and both bottom of the heels came right off.
4 August 2026
The handbag is beautiful but it had…
The handbag is beautiful but it had bubblegum sticked to one of the inner bags.
29 July 2026
There was one stone missing on huggie…
There was one stone missing on huggie earring , got $20 site credit but I went and fixed and paid $40 cash for replacing the stone, so I called and they refused to reimburse me since I didn’t get receipt from the store. But I did send a picture of missing diamond
5 August 2026
As advertised
The products were as advertised, the shipping was great and the prices were reasonable. My Wife and I love the authenticity standards, and the huge selection.
5 August 2026
Good pricing, shipped fast
Good pricing, purse was as pictured. Shipped fast, only complaint would be that there was a storage smell in the purse that was not mentioned. It would be nice if they sprayed it with Ozium before shipping. I will keep purchasing products with them.
3 August 2026
The Sam coat I purchased was in good…
The Sam coat I purchased was in good condition only problem it didn’t come with the hood
4 August 2026
Purchase was exactly as described
Purchase was exactly as described. Actual appearance was nicer than the website photos. Shipping was fast and item arrived on time.
4 August 2026
Misrepresented description of item
Well, I purchased a pair of Solomon tennis shoes they miss represented the description. The shoes were a 7 1/2 men’s and they listed them as 7 1/2 women’s so I have to return the shoes now it’s just a hassle.
4 August 2026
I am satisfied with my purchases.
4 August 2026
Great Selection
Great selection of bags! I’ve been looking for two specific LV cross bodies in good condition reasonably priced, and I found it!
3 August 2026
EasyI was able to redeem my sold items for other products I need. navigation of the website was…
Easy navigation of the website was great. I was able to redeem my sold items for other products I need. I purchased a great winter coat! Fast service, delivery, quick text communication initially.
4 August 2026
I just bought a gold bracelet and I…
I just bought a gold bracelet and I have bought about seven items mostly jewelry I watch and a purse. None of them have been listed in pristine condition, but every one of them that I received was in pristine condition. I’m pleased with the service simple ways of ordering and massive choice I will buy again.
11 August 2026
Unprompted review
Love Shopping at TRR
I love shopping at the Real Real. Everything I have purchased has been better than described. Fast shipping too!! The last 2 pairs of shoes I received were perfect. Love that I can get authentic items at a fraction of the cost.
4 August 2026
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