The RealReal Reviews 

The product was better in person, literally looked brand new and shipping was quick!

Great products and easy ordering with fast shipping. Always satisfied.

Shipping was very fast and the product was in near perfect condition when it arrived. I had been looking for this specific piece of clothing for months and I'm glad I was able to find one in mint condition and at a great price. Thanks for your service.

Great choice, fast shipping.
Some products condition over stated and over priced.

Customer service was able to text me a return label when I could not download the one that emailed me.

I ordered two items—both of which came just as described in excellent condition.

I am giving the experience a 4 at this time because I received the watch I ordered. It was in Excellent condition as described. Unfortunately, the watch doesn't work. I have filed a claim and pending a response. Hoping it is just a replacement of a battery.

I love the product and the fast shipping

It was my first and last purchase! One pair of boots was fine, but the other wasn’t, and since it was a final sale, I couldn’t return them—only resell. And guess what? Those advisers from RealReal want to take a percentage to take new photos and resell the same boots I bought just a day ago. In the end, I paid taxes and shipping, then resold the boots back to them and only got a tiny return. Seriously, what a scam!

First time I bought and I will be back.

My purchases arrived quickly and in great condition (as advertised).

It was very easy … fast… and the bag was great!! Quality as promised, I’m very happy!!

The garment was shipped promptly and is in great condition, but there was a cough drop wrapper in the pocket, which made me feel as if it had been worn and hadn't been cleaned before it was sent to me.

Selection of high end designer clothes and luxury bags is amazing.

However, a $64 shipping to Canada is outrageous.

Please source another method of shipment (not D.H.L.) that’s not an exorbitant amount. Your sales from Canada will increase.

And your customer service representatives are really bad at communicating and listening to customers.

Absolutely phenomenal assistance! Knowledgeable, professional and courteous! Five star fabulous! Thank you!

The conversion from Euro/UK to American shoe size was not correct. It's important to have the number listed in both formats. Size 9 is listed as 39 or 40 and it makes a big difference when you are 40 and your shoe comes in a size 39 but in the US your size is 9.

Great shopping experience, easy and fast delivery and my new bag is EVERYTHING!!

Fast shipping, gorgeous dress, fits like a glove

I was so pleased with my experience. My dress was in amazing condition, a great price, and the shipping was so quick. I used another platform before this and it was a terrible experience . I am so impressed by the Real Real!!!