The RealReal Reviews 

This company has a great selection of products at good prices. I highly recommend.

I ordered 2 sweaters.

One was supposed to be in black and in “excellent” condition. It came in blue with a hole in the front.

The other was supposed to be in “very good” condition. It had 3 holes on the side.

Obviously, no one is looking at the items or paying attention.

Nice boots in great condition

The bag I ordered was in amazing condition and arrived early.

I LOVE TO PURCHASE FROM THE REAL REAL BECAUSE EVERYTHING IS ORIGINAL AND THE PRICE IS BETTER. THANK YOU

Great bag! Very beautiful and well taken care of!!

Service and delivery excellent. I’m not as happy with the product as I wished I would be. The photo showed the dress as more camel/ tan and teal while the actual color is more melon. But I’m keeping for my event.

Shipping. Not only is it expensive it is not reliable. I have been waiting for a package that was tracking for 17 July arrival and still nothing. The Real Real is definitely NOT WHAT IT USED TO BE.

The product looks better than expected and I received it quickly.

The duties should be estimated for the client before checkout.

Because I bought some sunglasses and they were supposedly from a brand and it turns out that it wasn't

Love my kimono I purchased. It's my 2nd order from them. Arrived in a decent amount of time. Item is as described.

Bought two pairs of tennis shoes. They were both the wrong size. Kudos to Princess and Tyler for helping me with a refund. People in shipping need to pay closer attention.

This place is such a rip off! BEWARE! I sent in a brand new- never been worn Nili Lotan winter coat with a price tag still attached worth over $1600 (original cost was $2000). This was sent in March and they sent me a check today of only $149. Seriously not even worth it. This is a scam.

Excellent product, my handbag was in the condition as described, arrived quite fast

I got a really good deal on the red bottoms. And on top of the great prices, I was given a $25 store credit.

Mailed promptly and happy with the item purchased.

Positive: Items arrived on time, well priced and carefully packaged. All items were as described in terms of their condition & great designs.
Negative: Two out of the three bags I ordered smell really bad. I cleaned, deodorized & aired them out but still they smell bad. I am disappointed about that, because I like the bag designs. I'm hoping that a professional dry cleaner/leather spa will be able to get them smelling fresh.
This is not the first time I've received a stinky bag from The RealReal (last time this happened, I had to return it; it smelled vile) and it definitely keeps me from ordering more often.