The RealReal Reviews 

I could not justify slapping down $500 for a pair of new Danners mountain light boots. So I bought them used in good condition. Got them home, brushed them down, applied saddle soap, and some mink oil. They now look good as new. Pretty good for 1/5th of the price I would have paid. A little elbow grease goes a long way.

I’ve bought some things from this site and all was well. I consigned a beautiful pair of Prada books here and my commission was $4.50 after they initially priced them for over $400. There isn’t enough of a customer base, I’d stick with Posh or EBay. I learned the hard way and took the loss. So head’s up, great place to buy but don’t sell here.

My hat is perfect, exactly as ordered but took several days to get to me in San Diego.

Pleasant to work with

My appointment was for Monday, July 14th, at 9 am. I arrived 15 minutes early, but they immediately brought me back to have my bloodwork done. I can't say enough about the service and staff. Everyone is so friendly, professional, and helpful. A+++

I bought a beautiful Chanel scarf . I was so surprised to see that it came in the original box and is in perfect condition. I absolutely love it and will be buying more from this company.

Did not get my $ 25.00 discount for first time user..Total amount of my order was close to 100.00 . Secondly , few items came late although I paid shipping fee and finally, none of the 3 dresses fits me . Had to give 1 to my sister and the others were final sale. They were NOT true to size ..too large . Also, the belt is not pink but brownish . Bought it to match a dress. Dissaponted.

The listing was completely wrong with the dimensions of the purchase.

The staffs reply right away and answer all questions and make sure they take care of their clients.. I’m a seller and also a buyer at the Real Real ..
this website is highly recommended!!

Sent a message and was told I’d hear back … SILENCE 🤫 supposedly items are verified the Tiffany bag I purchased has a made in china tag right in it and has no stamp of authenticity RIDICULOUS

I’ve purchased both jewelry and watches from The RealReal, including through their Madison Avenue store and online, and every experience has been excellent. The entire buying process has always gone smoothly, whether shopping in person or online.

The items have consistently arrived exactly as described, with accurate condition reports and authentic, high-quality pieces. I also appreciate the professionalism of the staff and the confidence that comes with purchasing from a trusted luxury marketplace.

I highly recommend The RealReal to anyone looking to purchase pre-owned luxury jewelry and watches. Their transparency, reliability, and customer service have made every transaction a positive experience.

great quality, perfect timing, and everything in order with my purchasing

Quick shipping - good description of product and a discount!

The item ordered was just as pictured. Had a couple of small pieces of candy as a thank you. Nice touch.

I found exactly what I wanted. It was on sale too! Also the shipping was fast. My item arrived in great condition.

I have been shopping TRR since 2014. I have been very satisfied will all of my purchases. It has allowed me to own some quality, beautiful pieces that I might not have otherwise been able to own. I feel that their descriptions are accurate and they only aquire top quality.

The hand bag was perfect. It was packed well and arrived quickly.

I purchased a LV wallet and it is in pristine condition! It was listed as good, but it is definitely much more than “good”. The Real Real is definitely my first stop when I need to find luxury items at a good price.

Quick and easy, product was as described