I was SO excited to receive my Christian Louboutin heels because finding beautiful shoes for my tiny feet is like hunting for designer glass slippers in the wild. 👠✨ The listing said size 3.5, b... See more
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Delivery was quick. I love that fragile was on the box so it was handled carefully and I love that UPS was used as FedEx isn’t the best. I love my bag and it’s in better condition than the photos. Loo... See more
Company replied
Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
Company replied
From the moment I made my purchase all went very well. Was informed about delivery status. My package was wrapped very well. Item was exactly as it described online and it arrived in perfect condit... See more
Company replied
Company details
Written by the company
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contact info
Beechwood Road 20, 07901, Summit, New Jersey, United States
- 908-818-9922
3.9
Great
400 reviews
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Reply from The RealReal - Summit, NJ
We appreciate your feedback and are so happy you found our clothes fast, easy, and affordable. Thank you for your time!
Love 💕 my bag
Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
2 May 2026
Reply from The RealReal - Summit, NJ
We're happy to hear you love your bag and that its condition matched the description! It's wonderful to know you had an easy and trustworthy experience!
The service was very fast and the…
The service was very fast and the product (a polo shirt) was very high quality and accurately described and a very fair price. Perfect fit. I am highly satisfied.
4 May 2026
Reply from The RealReal - Summit, NJ
We're happy to hear this! We appreciate your feedback.
Reply from The RealReal - Summit, NJ
We're sorry to hear this. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
Reasonable and authentic
I really love shopping here. The quality is great. The prices are good. What more can I say?
27 April 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that you love shopping with us! We're so glad you appreciate our quality and prices. Thanks for your positive feedback!
Been eyeing the bag for a week
Been eyeing the bag for a week, to my surprise price reduction! Then super fast shipping and the bag was in great shape! Very happy! Eyes on another bag hoping to get a price reduction so I can grab it!
4 May 2026
Reply from The RealReal - Summit, NJ
We're happy you got the bag you wanted! It's great to hear the fast shipping and quality met your expectations. We appreciate your feedback!
The shoes were of great value
The shoes were of great value, even though cleansing was needed before wearing. Price was excellent, but shipping too expensive!
3 May 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that you found great value in the shoes! We appreciate your feedback!
Reply from The RealReal - Summit, NJ
We appreciate you sharing your feedback and are so happy your items arrived quickly and were nicely packaged!
Reply from The RealReal - Summit, NJ
We're so happy to hear that you love your necklace and had a great experience with our service and shipping!
Excellent condition was truly…
Excellent condition was truly excellent. I am extremely happy with my purchase. I will be buying from here again.
1 May 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that your item's excellent condition met your expectations. We appreciate your purchase, and we look forward to your future orders!
First time buying and selling with the…
First time buying and selling with the Real Real and I loved the experience. Easy, Professional and definitely worth it! Luxury,quality and great service all in one place.
22 April 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that you loved your first buying and selling experience! Thank you for the feedback.
The heels that I received were broken…
The heels that I received were broken and you cannot walk in them :(
30 April 2026
Reply from The RealReal - Summit, NJ
We are so sorry the heels arrived broken. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
This is my first time shopping with The…
This is my first time shopping with The Real Real. After much “hearting” my dream bags, I finally hit add to cart and the bag did not disappoint. I was nervous about the condition of my bag. It was under “good” stating it had some wear and scratches. Well let me tell you they were very visible and made my bag feel broken in and ready for me! Now I am looking for the matching wallet. Exciting for my purchase!
18 April 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that your first purchase exceeded expectations! It's great to know the bag's condition suited you perfectly. We appreciate your feedback and hope you find the matching wallet soon!
If you like it buy it
I love my new sunglasses so much they’re cool and look amazing on me, it arrived in very good packaging and on time. Although I thought the description said it came with the case for the glasses but I didn’t get one 😕. Other than that I’m very happy with my order, thank you so much
28 April 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that you love your new sunglasses and appreciate the packaging and delivery. We're sorry the case was missing from your order. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further. We appreciate your feedback!
Reply from The RealReal - Summit, NJ
We appreciate your positive feedback!
I was totally satisfy WITH the service…
I was totally satisfy WITH the service I received from
Joan at THE REAL REAL !!
19 April 2026
Reply from The RealReal - Summit, NJ
We're happy to hear that you were totally satisfied with the service you received. Thank you for sharing your positive experience!
Swift delivery of quality item
Swift delivery of quality item. Easy, efficient avenue for returns.
26 April 2026
Reply from The RealReal - Summit, NJ
We appreciate your positive feedback and are so glad you had a good experience with our swift delivery and easy returns!
Loved my Anniversary Gift!!!
Loved, loved the necklace. Husband bought it for our 25th anniversary - absolutely beautiful!!! -
24 April 2026
Reply from The RealReal - Summit, NJ
We are so happy the necklace was beautiful and perfect for your 25th anniversary! Thank you for sharing this special milestone with us.
I love my shoes and the packages were…
I love my shoes and the packages were delivered super fast. I will be a returning customer!
22 April 2026
Reply from The RealReal - Summit, NJ
We're so glad you love your shoes and that they were delivered quickly! We appreciate you letting us know you'll be back!
Inaccurate Size Listings
Allowing sellers to list items with inaccurate sizing is massively misleading. A size XXL does not equate to a 30 inch waist for a man or woman.
24 April 2026
Reply from The RealReal - Summit, NJ
We’re sorry for the mix-up, this isn’t the experience we aim to provide. Please contact us at reviews@therealreal.com with the item details so we can review and resolve this for you.
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