The Recliner Store Reviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super reliable, great communication and smooth process with delivery… what more could you ask for! Gary is a real pro in his trade and I will be back for sure when needed.

Rated 5 out of 5 stars

Thank you Gary for all of your help in finding me the perfect replacement riser recliner for my father and confirming delivery timescales which were so important to us. It arrived as planned yesterday... See more

Rated 5 out of 5 stars

From the first call to the last, Gary has been a mine of information and helpfulness. Everything went smoothly with one minor exception (and it was our fault) that we thought the sofa arm covers we bo... See more

Rated 3 out of 5 stars

Bought a Denver recliner from The Recliner Store and was sent direct from GFA who import for the UK market.There was a definite off vertical angle as well as the seat having been stuffed one side thin... See more

Company details

  1. Home Furniture Shop

Written by the company

The Recliner Store has been trading for 27 years, both in-store and online. We trade online supplying customers throughout the Uk with the best products available at the lowest prices. To accommodate local customers we have a small showroom within our warehouse in Bradford. There is a small selection of Riser Recliner Chairs for customers to view. This service is by appointment only. All our products are fully guaranteed for your peace of mind. Our stock Riser Recliner Chairs are available for immediate delivery, often delivered the same day. Our brands include companies such as British manufacturer Celebrity Furniture, Lazboy and GFA. All our products are delivered Free and Assembled in the room of your choice.(Except Swivel Recliners)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recliner chair purchase

Easy ordering process, good communication, speedy delivery.
The chair was easy to assemble and very comfortable. Great value for money

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Very Comfortable

So far so good. My leather riser recliner was delivered this morning. The delivery men were very pleasant. The quality seems to be very good and I hope it will outlive the 5 year warranty. Considering that I ordered before Christmas the delivery time has been better than expected.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent transaction from ordering to delivery

I did wonder about buying a recliner on line but I am delighted to say it has been a perfect transaction - straightforward and problem free from ordering to delivery - and I would highly recommend The Recliner Store. Delighted with the ease of ordering, customer service, delivery experience and, of course my recliner !

5 January 2024
Unprompted review
Rated 5 out of 5 stars

The recliner store was so easy to deal…

The recliner store was so easy to deal with. Gary is so helpful and although I changed my mind often he was always polite. The celebrity range of riser recliners were excellent. Delivery was spot on and they took the old chairs away. Prices were right compared to a lot of other companies. Would recommend them always. Roy Fletcher, Chester.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service, lovely recliner and great price!

Delivered on time and everything about my tilt in space, rise and recline armchair is wonderful!

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful customer care

Gary was so helpful, sorted out the glitch we had initially, and now I have a perfectly working recliner chair. As I am severely disabled the fact the remote control came earlier was an added bonus.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Above and beyond. Chair controller replacement needed to enable my mother to be released from hospital. 5 weeks delivery and Gary sourced one for me in 3 days once he know our predicament. How can anyone ask for better service than that. Absolutely first class and has my recommendation any day. Thank you.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

1st Class Service

The riser recliner I purchased is excellent. Its so comfy and has all the extras i needed. The ordering was so easy. It really is made to order esp for you. Delivery was great. The 2 guys that delivered ,unpacked and set up in the room. They cleared up after them and were so friendly. I highly recommend the recliner store. You wont regret your purchase.

25 September 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic Customer Service

what a poor company left messages on their chat box

nothing

when they did was just to revert to web pages

might as well buy from amazon without customer service

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

It has been a really positive experience ordering my recliner chair from The Recliner Store! Gary was so helpful in answering all my preorder queries and kept me informed about the delivery. My chair arrived yesterday and the delivery team were friendly and polite. The chair is good quality and super comfortable; it’s worth every penny, and I saved over £300 on my order in comparison to the price offered from competitors. I won’t hesitate to order from The Recliner Store in the future.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Difficulty finding a replacement part

I was looking for a replacement controller, which no-one seemed able to find, and eventually left a message for Gary late on a Friday. He got back to me that evening, worked out what the problem was, identified the correct part number and got the product straight in the post to me on Monday morning. It works a treat. Great service!

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. After telephoning to make enquiries, I was able to visit the showroom, try out and select a chair, then it was delivered the same day as I lived local. The chair is comfortable and the mechanism is extremely quiet. I would highly recommend The Recliner Store.

14 July 2023
Unprompted review

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