Maxine in customer support has been awesome! Super responsive and was able to fix my mistake in the delivery address. The items were delivered quickly. When I realised a wrong item was sent, Maxine... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to call to change a badge on one of my Puma DNA Match shirts, as the badge I wanted wasn’t listed but was available in the DIY options. I requested the FA Match Official Badge instead of the sel... See more
Company replied
Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the tim... See more
Company replied
The Ref Stop is an excellent company to order all your refereeing items and training kits and all things football. Having used them on many occasions they have kept me informed on delivery timelines a... See more
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Company details
- #28 of 50 best companies in Football shop
- #65 of 91 best companies in Outdoor sports shop
- #79 of 153 best companies in Sportswear Shop
Written by the company
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Written by the company
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Contact info
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, United Kingdom
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4.5
Excellent
560 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, delivered within a couple of days. Greta quality kit and badges applied perfectly.
12 March 2026
Reply from The Ref Stop
Hi Christopher,
Thank you for making this review!
We are really happy to hear you are pleased with our service and quality of our products.
Many thanks,
The Ref Stop Team
Reply from The Ref Stop
Hi Francis,
Thank you for the review , we are happy to hear you are pleased either way our service.
Best regards,
The Ref Stop Team
East to order
East to order, communication very good and delivered with a few days of ordering.
Would recommend to everyone.
9 March 2026
Reply from The Ref Stop
Hi Paul,
thank you for making this review - we appreciate it!
Thank you for the review and the recommendation.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Ben,
Really happy to hear you are happy with our service and delivery time.
we really appreciate you making this review!
Many thanks,
The Ref Stop Team
Incredible delivery time and a top…
Incredible delivery time and a top drawer free gift that took me by surprise. Service is always perfect from TRS. Thank you!
2 March 2026
Reply from The Ref Stop
Hi Sean,
Thank you for making this review!
We appreciate the kind words and are glad you are happy with our delivery time and our service.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Ian,
Thank you for leaving this review!
We appreciate the good words and our golf you are happy with your products and our service.
Best regards,
The Ref Stop Team
The whole process was good
The whole process was good. Easy to order, kept ne informed and delivered when promised . Great customer service.
2 March 2026
Reply from The Ref Stop
Good morning ,
We are very happy to hear you found it easy to order with us and you are happy with our customer service.
Thank you for hosing The Ref Stop and making this review!
Kind regards,
The Ref Stop Team
The best for referees
I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack for £10. I probably received £40 worth of stuff back which was a surprise, including the new kit bag, cards, sweatband. I told them I was going to Portugal for an event and they've stocked me up ready for it, even gave me some of the CORE coins to trade! One of the best and most reliable places I shop on for my refereeing gear! Thanks again :)
2 March 2026
Reply from The Ref Stop
Hi Nathan,
Thank you for making this review!
We appreciate your good words and are very glad we could assist you.
Best regards,
The Ref Stop Team
Great communications
Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the time needed. Excellent communications.
6 March 2026
Reply from The Ref Stop
Hi Tim,
Thank you for this review!
We are really glad we could help you out.
Many thanks,
The Ref Stop Team
Reply from The Ref Stop
Hi Stephen,
Thank you for making this review!
We are glad to hear that you are happy with our products and delivery time.
Thank you for choosing The Ref Stop.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Ashley,
We really appreciate you making this review!
Thank you for the kind words and we are glad you are happy with our service and delivery.
best regards,
The Ref Stop Team
Great delivery and customer service
5 March 2026
Reply from The Ref Stop
Hi Aiden,
Thank you for the review!
We are really glad to hear that you are please with our delivery and service.
Many thanks,
The Ref Stop Team
Pros and Cons to Refstop service
Amazing quality and variety of items. Had to wait over two weeks for my order and when it did arrive I had an incorrect item. This error was rectified within 24 hours. Gone down the middle with 3 stars and would maybe consider using ref stop again.
25 February 2026
Reply from The Ref Stop
Hi Neil,
We are really glad to hear your feedback on our service and products.
We appreciate you making this review.
Many thanks,
The Ref Stop Team
Great prompt service and nice company…
Great prompt service and nice company to deal with
GE
2 March 2026
Reply from The Ref Stop
Hi Gary,
Thank you for your Review!
We appreciate your feedback and nice words.
We hope to help you out again soon.
Kind regards,
The Ref Stop Team
Product arrived quickly, slight issue on badge
Product arrived quickly and was what I had ordered. However my local FA badge that I ordered the product to have is added at a very strange angle to the point I’m not sure I’d wear my jacket as it looks different to all my other FA products
23 February 2026
Shipping time was good
Shipping time was good, and the item description was excellent
20 February 2026
Reply from The Ref Stop
Good Afternoon,
Thank you for you making this review!
We are glad to hear you are happy with our shipping and item description.
Thank you for choosing The Ref Stop!
Best regards,
The Ref Stop Team
Reply from The Ref Stop
We appreciate your kind words.
Delighted you had a smooth experience and that the issue was resolved swiftly. Thank you for choosing us.
Many thanks,
The Ref Stop Team
Really friendly customer service when I…
Really friendly customer service when I needed help, however I received my parcel a week after ordering, even after paying for next day delivery.
28 February 2026
Reply from The Ref Stop
Thank you for your kind comments about our customer service — that means a lot to us.
We’re sorry the delivery took longer than expected. Our next day service begins once the parcel has been sent with the courier, not from the time the order is placed.
We appreciate your patience and your honest feedback.
Best regards,
The Ref stop Team
Great experience
Great communication even during moving premises. Quick delivery and no problem exchanging for a different size.
9 February 2026
Reply from The Ref Stop
Thank you for the fantastic review!
We’re pleased to hear our communication and delivery met expectations, especially during our move.
Glad the exchange process was smooth for you.
Best regards,
The Ref Stop Team
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