The Restaurant Zone LLC Reviews 

30
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I canceled my membership last year only to notice they charged my debit card in July 2026 for 500$ and again in August 2026 for 600$. I have reached out to everyone on the team via email. Phone... See more

Company replied

Rated 5 out of 5 stars

After just one week of working with Nelson, I was able to sign my offer letter. Throughout the entire process, Nelson consistently followed up and provided clear guidance every step of the way. I am... See more

Company replied

Rated 5 out of 5 stars

After a year of working with Restaurant Zone, it’s clear they are much more than a standard staffing agency. They bring us high-caliber professionals through genuine recruitment and headhunting, rathe... See more

Company replied

Rated 5 out of 5 stars

Francisco Medina is absolutely the best! Passion, heart, care… everything you’d want in a recruiter. I could tell he truly cared about me and seeing me successful. His communication by the way was far... See more

Company replied

Company details

  1. Recruitment

Written by the company

We're on a mission to cut the turnover rate in the restaurant & hospitality industry in half! Restaurant Zone provides the best staffing service, consistency, and expertise in the restaurant & hospitality space. Whether it's hiring talent or landing that exciting new job, there's a way forward – and we're going to tackle it together! RestaurantZone delivers success, with pride & care. Whether you're an employer in the industry looking for great people or a job-seeker looking for an awesome career. RestaurantZone has been delivering success with care for the past 12 years and counting. We pride ourselves here on our work & strive for excellence daily for our clients. To provide the absolute best service to our end customers - employers & job-seekers. For employers - to provide them with excellent hires, alleviate hiring pain points, solve hiring problems, provide hiring solutions & strive our best to help them & provide fantastic attentive service. For job-seekers - to help them land great careers, handle their career with care, give them great options/opportunities, and & strive our best to help them & provide fantastic attentive service. We hold a lot of responsibility to our end customers. We strive for excellence, excellent service & we strive to give more value than our competitors. Our #1 priority is focused on our customers & providing high-quality end-customer experience. RestaurantZone aims to provide the best service, consistency, and expertise in the restaurant & hospitality space. Our goal is to provide our customers with the best-in-class, customized hiring solutions. Our expertise is spread across restaurants, retail, food service, hotels, and the hospitality industry in the US & Canada. We deliver hires that fit your culture & add to your culture but also perform and deliver bottom-line results, increased sales, profits, and growth.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(30)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Francisco Medina from The Restaurant…

Francisco Medina from The Restaurant Zone is truly exceptional. Over the course of two months, he worked tirelessly to help me secure a powerful new position. His patience, professionalism, and relentless drive stood out from day one. Francisco checked in with me daily, offering support, guidance, and motivation every step of the way. He genuinely cared about my success and never stopped advocating on my behalf. Thanks to his dedication, I landed an incredible opportunity that’s a perfect fit. I highly recommend Francisco and The Restaurant Zone to anyone seeking a top-tier recruiting experience in the restaurant industry.
Thanks
Derrick

12 April 2025
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you so much for your amazing review, Derrick! We’re thrilled to hear how impactful your experience with Francisco was. His dedication, consistent communication, and genuine care are just a few of the many reasons we’re proud to have him on our team. We're so glad he could help you find the perfect fit, and we truly appreciate your recommendation. Wishing you continued success in your new role—we're always here if you need us in the future!

Rated 1 out of 5 stars

Bad experience with Wendy…

I had a very bad experience with Wendy today. I was invited for a telephonic interview. It clearly stated on my resume I am NOT a US Citizen yet I was "the perfect candidate". This got my hopes up as all I am looking for is an opportunity to return to the US. She was awfully rude on the phone when I called her after she said she can't call internationally. I was still busy asking a question whether she can recommend or assist companies that can assist with sponsorship (even offered to pay for myself) and she just put the phone down - cheers!. Clearly she did not read my resume. Train your people better please and train them to be compassionate on polite on the phone. There are so many ways to explain it better. In less than 1 minute the conversation was over - blaming politics. Seriously??

15 March 2025
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Hi Marilize,

Thank you for your feedback, and we’re genuinely sorry to hear that your experience with us didn’t meet your expectations.

We want to clarify that Wendy accepted the call—even with international limitations—not to mislead, but to verify and confirm key details about your background. At The Restaurant Zone, we take great pride in thoroughly reviewing every star candidate for our clients, and we always aim to provide thoughtful, personalized guidance during our process.

That said, we're very sorry if the communication came off as abrupt or impersonal. That’s certainly not reflective of the standards we hold ourselves to. We appreciate you taking the time to share your perspective, and we’ll be using this as a moment to coach our team on tone and empathy in all candidate conversations—regardless of eligibility.

Wishing you nothing but the best in your continued job search and future opportunities.

Warm regards,
The Restaurant Zone Team

Rated 5 out of 5 stars

Jennifer Chen is the best of the best…

Jennifer Chen is the best of the best she helped me with updating my resume and helped me through the entire process she would reach out in the evening based on my schedule. She was on top of the company following through. She was clear and precise no hidden gimmicks and out of 6 different recruiters she was the one that came through 100%. Thank You Jennifer Chen
Frank T.

7 March 2025
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you, Frank! We’re thrilled to hear that Jennifer provided such great support and guidance. Your feedback means a lot to us! Feel free to refer friends, family, or colleagues so they can experience the same top-notch service. Wishing you continued success! 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Great!

Made the process simple and kept in touch the entire time.

24 February 2025
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you, Abbie! We're glad we could make the process simple and keep you informed every step of the way. We appreciate your support! Feel free to refer friends or colleagues for the same great experience. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Great experience!

Francisco was super helpful from the beginning. Very professional and knowledgeable. I felt supported throughout the entire process. Thank you!

2 December 2023
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you, Camilo! We're delighted to hear that Francisco provided you with great support and professionalism. We appreciate your kind words! Feel free to refer friends or colleagues for the same top-notch experience. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

In February 2023

In February 2023, I had the pleasure of working with Jennifer. C, who went above and beyond to find me the perfect position. Jennifer's attention to detail and genuine concern for my career goals made the process effortless. From the initial interview to the final offer, she was always available to answer my questions and provide guidance day or night. I was impressed with Jenn's level of professionalism and her personalized approach to match me with the job that perfectly fits my skills and interests. Overall, I highly recommend Jenn at Restuarant Zone to anyone looking for a helpful and caring partner in their job search.

Thank you, Jennifer. C

27 February 2023
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you for your wonderful feedback! We're thrilled to hear that Jennifer went above and beyond to support you in finding the perfect position. Your recommendation means a lot! Feel free to refer friends or colleagues so they can experience the same dedicated service. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Great interaction with Francisco down…

Great interaction with Francisco down to earth and knowledgeable about the position and was positive through and through thanks Francisco hope to speak with you soon

8 November 2023
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you, Vandel! We're glad to hear you had a great experience with Francisco. His knowledge and positive approach make all the difference! We appreciate your support and look forward to assisting you again. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Working with Francisco.

Working with Francisco has been a pleasure. He gave me excellent information and guidance regarding the employer's needs and requirements as needed and asked some insightful questions along the way. His communication has always been timely and helpful. Francisco has followed up with me every step of the way asking if I had any other questions or concerns and he has made the experience easy and seamless.

2 November 2023
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you, Charles! We're delighted to hear that Francisco provided excellent guidance and support throughout the process. Your feedback means a lot! Feel free to refer friends or colleagues for the same seamless experience. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Francisco is absolutely amazing

Francisco is absolutely amazing! Not only did I appreciate how friendly and professional he was, but I also felt supported along the way. Each step of the hiring process Francisco reached out to make sure I understood the process and to answer any questions. Francisco is really good at what he does; he’s genuine and passionate and I would highly recommend him!

29 June 2023
Unprompted review
The Restaurant Zone LLC logo

Reply from The Restaurant Zone LLC

Thank you for your kind words, Sarah! We're thrilled to hear that Francisco provided such great support and guidance throughout the hiring process. His dedication and passion truly make a difference! Feel free to refer friends or colleagues for the same outstanding experience. 🚀

📞 (800) 513-5096 | 🌐 www.therestaurantzone.com

Rated 5 out of 5 stars

Lalaine is AMAZING!!

I worked with a FANTASTIC recruiter by the name of Lalaine. Her communication was impeccable, her attention to detail and problem solving was astounding and top tier. She went out of her way to navigate and find a solution to each and every one of my issues and problems (I had ALOT of them) followed up with me, and was an ear to vent to when things became slightly frustrating. She is by far a 5 star recruiter and I appreciate each and every minute she personally gave to me to resolve everything and look out for my best interest. She has made my transition to Atlanta worth it all. I appreciate her beyond the moon and back! Thank you so much Lalaine for all you have done. It is greatly appreciated!!!!

7 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look