I really liked to tshirt. The sizing was very good except I felt the tshirt could have been a bit longer.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ease of ordering and quick delivery of products.
Company replied
The quality of the T-shirt and the print is really good — I recommend it.
Company replied
Great material and fit with the perfect retro look!
Company replied
Company details
Contact info
71-75, Shelton Street,, Covent Garden, WC2H 9JQ, London, United Kingdom
- support@theretrotee.com
- theretrotee.com
3.3
Average
44 reviews
Replied to 86% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was expecting more of a softer feel…
I was expecting more of a softer feel for the vinyl instead it's hard and stiff and probably won't wear it much cool shirt just not worth the price
11 May 2026
Unprompted review
Reply from The Retro Tee
Dear Customer
We’re truly sorry the vinyl print feels stiff and does not meet your expectation 😔We totally get that it fails to match the price and you won’t wear it often.We will optimize our printing craft to make it softer and more comfortable.
Feel free to contact us for proper solution.
Best regards,
Theretrotee Customer service Team
Tee was really short.
1 May 2026
Unprompted review
Reply from The Retro Tee
Dear Customer
We’re so sorry to hear the tee runs way too short for you. We totally understand your disappointment.
Our team will email you shortly to assist. Could you please send us your registered email or full name via private message so we can locate your order and help resolve this?
Best regards,
Theretrotee Customer service Team
Brilliant product
Brilliant product. The tee shirt is really good quality. Delivery took a little while but that was down to passing through international customs etc, but don’t be put off by that. I think from ordering to delivery it was something like 14 days which is nothing really. Overall, really pleased. Would recommend.
14 May 2026
Unprompted review
Reply from The Retro Tee
Dear Customer
Thank you so much for your lovely and sincere review!
Delighted that you love the great quality of our tees. We really appreciate your understanding about the slight delay caused by international customs clearance.
So glad you are fully satisfied with your purchase and willing to recommend us. Looking forward to your next order!
Best regards,
Theretrotee Customer service Team
Ill fitting and poorly made
Some of the illest fitting and poorly made t-shirts I’ve ever had. Weird stitching errors and inconsistent sizes. I bought 3 x XL shirts and one of them is at least 2 inches shorter than the other two. Another has an odd seam in the middle of what should be a round colour making it more like a v neck. Designs were all iron on plastic which will 100% crack and peel off after a few washes. All arrived crumpled together in one tiny bag from China ( took over a week to arrive). If I’d bought them from Temu for a fiver each I wouldn’t be complaining, but at £17 each I would not recommend at all.
13 May 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
We are truly sorry for your terrible experience with the T-shirts. We feel extremely apologetic about the poor tailoring, inconsistent sizing, stitching flaws, odd seam design, plastic iron-on prints, and the unsatisfactory packaging and long delivery time.
Your feedback is very valuable to us. Our support team will contact you by email shortly to look into your order and offer a proper solution to make things right.
Best regards,
Theretrotee Customer Service Team
low quality
While the order was sent the quality of the shirt was minor. Cheap print and chep fabrics.
20 April 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
We’re truly sorry to hear you’re disappointed with your order. The shirt fabric feels cheap and the print quality is unsatisfactory, which is never the standard we want to deliver.
Could you please send us your registered email or full name via private message? We’ll help locate your order and resolve this for you.
Best regards,
Theretrotee Customer Service Team
The prints on the T-shirts are like a…
The prints on the T-shirts are like a thick layer of plastic.
1 May 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
We’re very sorry to hear the prints on your T-shirts feel like a thick plastic layer and do not meet your expectations. We totally understand your disappointment.
Could you please send us your registered email or full name via private message? We will help locate your order and sort out a proper solution for you.
Best regards,
Theretrotee Customer Service Team
An expensive product and one wash and…
An expensive product and one wash and the logos on the t-shirt look like trash
12 May 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
We are truly sorry to hear the logo on your T‑shirt deteriorated terribly after just one wash, especially given you paid a premium price for it. This is absolutely not the quality we promise.
Our support team will email you shortly to look into this and arrange a proper solution for you.
Best regards,
Theretrotee Customer Service Team
Reply from The Retro Tee
Dear customer,
Thank you so much for your lovely review! 😊We’re thrilled you love the great quality of the T-shirts and how amazing the prints look. Really appreciate your support!
Best regards,
Theretrotee Customer Service Team
Great as I ordered good product well…
Great as I ordered good product well made very satisfied
11 May 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
Thank you so much for your wonderful feedback! 😊We’re delighted to hear the item is exactly as ordered, well-made, and that you’re fully satisfied. Truly appreciate your support!
Best regards,
Theretrotee Customer Service Team
Reply from The Retro Tee
Dear customer,
Thank you so much for your kind words! 😊We’re thrilled you love the T-shirt, and really glad you enjoyed both the great quality and speedy delivery. Thanks a lot for your support!
Best regards,
Theretrotee Customer Service Team
Never received my items and there’s no…
Never received my items and there’s no way for me to contact anyone to do anything about it.
6 May 2026
Unprompted review
Reply from The Retro Tee
Dear customer,
We’re so sorry to hear you never received your order—and even more upset that you’ve had trouble reaching someone for help. That’s completely unacceptable, and we sincerely apologize for the frustration and lack of communication.
You absolutely should be able to get support when something goes wrong, and we want to make this right.
Could you please share your order number or the email address you used to place the order? You could also send email to support@theretrotee.com. We’ll look into this immediately and help you solve it.
Thank you for speaking up, and again, we’re truly sorry for letting you down.
Best regards,
Theretrotee Customer Service Team
The sizing is way off
The sizing is way off. I ordered a large and I usually wear medium tee shirts. It shrunk so bad in the wash it was smaller than a medium when it was done. It also was extremely baggy for a tee shirt. I would not purchase from here anymore. Unfortunately I do not have my order number but I ordered a large may the 4th be with you tee shirt with black sleeves
27 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience, even when it’s disappointing.
We’re really sorry to hear about the sizing issues and the significant shrinkage after washing. A T-shirt shouldn’t end up smaller than expected and feel overly baggy before washing—that inconsistency is frustrating, and we completely understand why this has left you hesitant to order from us again.
To help us investigate what went wrong (whether it’s a production variance, fabric issue, or care instructions that weren’t clear), could you please share your order number? If you could not find the order number, may we know the email under this order? So we can check further for you.
Your input is invaluable as we work to improve fit consistency and material quality.We respect your decision deeply, and we’re truly sorry we didn’t meet your expectations this time.
Best regards,
Theretrotee Customer Service Team
Buying was fine markings on shirt
Buying was fine. Stained with pink markings. Material is cheap. Photos available.
23 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you for your feedback—and we’re truly sorry to hear your item arrived with pink markings and that the material didn’t meet your expectations.
That’s definitely not the quality we strive to deliver.To help us look into this properly, could you please share your order number? We’d like to understand what happened and take your concerns seriously.
We appreciate your honesty and thank you for giving us a chance to make things right.
Best regards,
Theretrotee Customer Service Team
Size choice is an issue
Order process(ing) was OK - delivery time OK. Size, however, was not. I live in Europe and my size is XL, but the delivered items are the equivalent of an XXL in Europe. When I put on one of the 3 ordered T-shirts, it is as if I am wearing a tent. Way too wide and quite short to be honest. Not everyone is an American, you know...
2 May 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
We sincerely apologize for the unpleasant experience caused by the sizing issue😔. We deeply regret that the item sizing does not match European standards and has affected your wearing experience💔. We will optimize our size reference guide to avoid similar problems in the future. Please contact support@theretrotee.com with your order details, and our team will offer you proper assistance🤝.
Best regards,
Theretrotee Customer Service Team
Ease of ordering and quick delivery of…
Ease of ordering and quick delivery of products.
23 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you so much for your feedback! 😊
We’re thrilled to hear that ordering was smooth and your items arrived quickly—that’s exactly what we aim for!
Thanks for choosing us, and we hope to serve you again soon! 🙌📦
Best regards,
Theretrotee Customer Service Team
No shrink warning
Consider ordering two sizes larger as the shirts do shrink. The cotton is not pre-shrunk. I did receive a refund for the shirts I ordered. I emailed them with no response. Once I left a negative review they were quick to contact me and refund my money. This is a genuine review. The retro tee seems to be trying to get the review removed because it is negative. Trust pilot asked to give more details or it may not be recognized as a real review so here are the details. I ordered 3 shirts at $29.99 a piece. The shirts took a long time to arrive. When I received them they had a chemical smell so I washed them and dried on low setting. The 3 shirts size XXL shrunk down to a large size and I could not wear. Reached out to their customer service team via email and received no response. I then in turn left a bad review here, on trust pilot, to which they responded, only after I left a bad review. Their customer service team member asked for proof of shrinkage, basically calling me a liar. Pretty insulting. After a back and forth they apologized and issued a refund. Then they asked for me to change my review stating the bad cotton material. All in all they accused me of lying then asked me to lie. Use caution when ordering through the retro tee. Also it was only a partial refund.
7 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you for reaching out—and we’re so sorry to hear about your experience. It’s incredibly disappointing to hear that all three XXL shirts shrank significantly after washing and that the fabric didn’t meet your expectations. That’s certainly not the quality or experience we aim to provide.
To help us investigate this issue thoroughly, please share your order number with us or email to support@theretrotee.com so we can check it further. We’d like to look into what happened and understand how we can make this right.
We truly appreciate your honesty, and we’re here to listen.
Best regards,
Theretrotee Customer Service Team
I love the design but I thought it was…
I love the design but I thought it was a screen print not a transfer. Would be so much better if printed!
20 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you so much for your feedback—we're thrilled you love the design! 💖
We truly appreciate you sharing your thoughts about the print method. We understand your preference for screen printing over transfers, and we’ll absolutely pass this valuable insight along to our production team as we continually work to improve both quality and customer satisfaction. Please kindly offer us your order information here or email to support@theretrotee.com so we can check it further.
Thanks again for supporting us and for taking the time to let us know how we can do better! 🙌✨
Best regards,
Theretrotee Customer Service Team
I really liked to tshirt
I really liked to tshirt. The sizing was very good except I felt the tshirt could have been a bit longer.
29 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you so much for your feedback—we're so glad you liked your T-shirt! 😊
We really appreciate you mentioning the fit; it’s super helpful to know that while the sizing worked well overall, you would’ve preferred it to be a bit longer. We’ll definitely share this with our design team as we’re always looking to improve.
Thanks again for your support—and for taking the time to let us know your thoughts! 🙌👕
Best regards,
Theretrotee Customer Service Team
Lovely piece and very nostalgic
Lovely piece and very nostalgic. Came on time at the right address. I've never used this company before but would highly recommend!!
18 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
Thank you so much for your lovely review! 💕
We're absolutely delighted to hear that your order brought back some nostalgic feelings—and arrived right on time and at the correct address, too!
It means a lot that you’d recommend us, especially as a first-time customer. We truly appreciate your trust and support, and we’d be honored to welcome you back again soon!
Warm wishes,
Theretrotee Customer Service Team
Utterly awful
Utterly awful, A heat press print that is way too big for the shirt, and makes the shirt uncomfortable. Cheap in every way.
(I will offer that they gave me a partial refund after this was posted).
22 April 2026
Unprompted review
Reply from The Retro Tee
Dear Customer,
We are so sorry for your disappointing purchase experience 😞. We sincerely apologize for the poor printing and overall low quality of your items 🧵. Please contact support@theretrotee.com with your order number 📩, and our team will address your concerns properly 🤍.
Best regards,
Theretrotee Customer Service Team
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