The Reverse Lookup Reviews 1,947

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, most reviewers were somewhat happy with their experience overall. Many customers report issues with recurring billing after making a small initial payment, often for services that provided no useful information. People frequently mention billing discrepancies and difficulties in unsubscribing or stopping these recurring payments. The majority of consumers express dissatisfaction with the company's payment practices, the clarity of subscription terms, and the overall value of the service provided. Reviewers also found the website to be problematic and the customer service unhelpful when trying to resolve these issues.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report unauthorized charges, often a larger... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process, frequently reporting that they were... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges. Many customers... See more

Service

Customers consistently note negative experiences with service. Many reviewers describe the service as... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Many reviewers report being... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more


Company details

  1. Information Services

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lost now found

Was very good

5 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear nic pegg,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Great service

Great service

5 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear nic pegg,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 3 out of 5 stars

Good

Good
5 star ⭐⭐⭐⭐

5 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Aigars lašs,

We thank you for taking the time to leave your feedback. Please let us know if there is anything else we can assist with.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear CHUKWUDI,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 4 out of 5 stars

Miss

Very good...I am happy

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear maria macarro,

Thank you for taking the time to leave feedback on your experience using our platform/services.

Kind regards,

Emma
The Reverse Lookup

Rated 3 out of 5 stars

Be fair

Good so far.

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear keeran darkes,

We thank you for taking the time to leave your feedback. Please let us know if there is anything else we can assist with.

Kind regards,

Emma
The Reverse Lookup

Rated 1 out of 5 stars

Doesnt help website

This web doesnoet help you at all

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear budi maku,

We thank you for taking the time to leave your feedback. Please let us know if there is anything else we can assist with.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Malcolm Selwood,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Stop pop ups

Stop pop ups

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear ben mitchell,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Quick service

Quick service

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear alexander rae,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 3 out of 5 stars

Unsure still

Not sure yet trying out

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Beeree,

We thank you for taking the time to leave your feedback. Please let us know if there is anything else we can assist with.

Kind regards,

Emma
The Reverse Lookup

Rated 3 out of 5 stars

Good experience

Yes seems a good company quick feed back on information

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear charmayne stanton,

We thank you for taking the time to leave your feedback. Please let us know if there is anything else we can assist with.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Very nice and useful platform

Very nice and useful platform, saved a lot of problems for me

4 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear jd,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Good experience

Good experience

3 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Blessing Duncan,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Really good service

Really good service

3 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear mohammed qureshi,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 3 out of 5 stars

Crap

Crap crap crap

3 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear vikki skirrow,

Thanks for leaving a review on our company. We're certainly happy to help with any issues, so please feel free to reach out to us at contact@thereverselookup.com

Kind regards,

Emma
The Reverse Lookup

Rated 4 out of 5 stars

Good site fast results

Good site fast results

3 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear joseph apodaca,

Thank you for taking the time to leave feedback on your experience using our platform/services.

Kind regards,

Emma
The Reverse Lookup

Rated 1 out of 5 stars

Made me pay and then said no info

Made me pay and then said no info. Do not trust!!!!!!

3 May 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear don blanco,

We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. We are committed to understanding the reasons behind this situation and taking corrective actions to prevent it from happening again. Please get in touch with us at contact@thereverselookup.com.

We look forward to hearing from you.

Emma
The Reverse Lookup

Rated 5 out of 5 stars
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Ronnie Ozyurt,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

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