I've just received my first delivery from Savannah. Order No. 13636198334845. I'm delighted that my 10 bottles of Mrs Balls were so well packed that there's no breakages. My creamed sweetcorn tins... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
No great experience tbh was to be a drunk with my SA friend going home but delivery was several days Kate and no great communication. Just it running late ...wow thanks
Very good quality of Boerewors sausages second to none in the UK. Buying from Savana for years and quality remains the same. Customer service is highly respected. Good delivery service. So go ahead... See more
i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast. I have one request, when an... See more
Company details
- #22 of 27 best companies in Grocery Store
- #5 of 5 best companies in Fresh food market
- #18 of 19 best companies in Gourmet Grocery Shop
- #20 of 25 best companies in Meat Products
- #3 of 3 best companies in South African restaurant
- #72 of 75 best companies in Wine shop
Written by the company
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Contact info
55-59 Weir Road, SW19 8UG, Wimbledon , United Kingdom
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
4.2
Great
582 reviews
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I'm really upset 😡
I'm really upset 😡. Received the gems today. Yellow an
D look old and iv seen bigger apples. The last time I order from here.
26 August 2026
Unprompted review
Reply from The Savanna
Hello Fiona,
Thank you for your feedback, and please accept our sincere apologies that the gem squash you received did not meet your expectations.
We understand your disappointment, particularly as you were expecting the fresh, dark-green gem squash shown in our images. Please note that the current gem squash is fresh and recently harvested.
However, we take your comments about the size and condition seriously. Please email us at customerservice@thesavanna.co.za with your order details and, if possible, a photo of the gem squash so we can investigate this further and see how we can assist you.
Kind regards,
The Savanna Team
Very Dissappointed
Firstly I did not receive my 2 tins of creamed sweetcorn and secondly I was seriously upset with the quality of the 6 Gem squash I ordered as they were old and orange in colour and 2 of them were the smallest gems I have ever seen. Certainly nothing like the photos.
22 August 2026
Unprompted review
Reply from The Savanna
Hello Laila,
Thank you for your feedback, and please accept our sincere apologies for the missing creamed sweetcorn and for your disappointment with the gem squash.
We understand how frustrating it is to receive produce that does not look as you expected, especially when you were expecting the fresh green gem squash shown in our images.
Please email us at customerservice@thesavanna.co.za with your order details and, if possible, photos of the gem squash. We would like to investigate this with our team and make sure we resolve the matter for you.
Kind regards,
The Savanna Team
What a pleasure to receive my box of…
What a pleasure to receive my box of goodies from The Savanna, as have 2 birthdays coming up in September, one of them being mine, my 80th, we plan on celebrating in style. Everything in the box was well packed & delivery arrived when stated. Its always a pleasure to shop with the " Savanna"
19 August 2026
Unprompted review
Disappointed 😞 see update
Gem squash should be deep green. Very disappointed to have received old yellowed squash. Tasteless and stringy. UPDATE. SAVANNA RESPONDED WITH FULL REFUND. TOP MARKS FOR CUSTOMER CONCERNS
21 August 2026
Unprompted review
Reply from The Savanna
Hello Susan,
Thank you for your feedback, and we’re sorry to hear that you were disappointed with the gem squash you received.
Please note that the gem squash we currently sell is fresh and recently harvested and is not old stock. Depending on the growing conditions and maturity at harvest, gem squash can develop a more yellow color and may differ from the deep green appearance you are familiar with.
That said, we take your comments regarding the taste and texture seriously. Please email us at customerservice@thesavanna.co.za with some details and, if possible, a photo of the squash, so we can look into this with our team.
Kind regards,
The Savanna Team
Bought some items as a treat for my…
Bought some items as a treat for my husband ..quick delivery well packaged very nice hub was very happy ..I thought it was a little pricey but didn't mind for a treat
12 August 2026
Unprompted review
Top quality in every way with service excellence
Amazing, efficient, friendly service. Top quality goods!
22 August 2026
Unprompted review
Great service well informed about my…
Great service well informed about my delivery. Love your biltong. Well done!
22 August 2026
Unprompted review
Lovely nostalgic items from Home
All the lovely nostalgic items from Home. Sent a little parcel to a friend going through a rough time. She said Royal Mail went out of their way to deliver. Thank you!
21 August 2026
Unprompted review
Ordered Boerewors and Gem squashes
Ordered Boerewors and Gem squashes. Not tried the Boerewors yet. Bit disappointed about the gem squashes. They are all yellow already. Since there are only two in our household I was hoping to stretch them out but looking at them we will have to eat them as soon as possible.
21 August 2026
Unprompted review
Reply from The Savanna
Hello Peter,
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the gem squash. Please note that the current crop is fresh and was recently harvested, and the yellow coloring is not an indication that the squash is from an older crop or past its best.
Due to growing conditions and maturity, some gem squash can develop a more yellow color while still being fresh and suitable to eat. We do understand, however, that you were expecting the familiar green gem squash and wanted to keep them for longer.
If you have any concerns about the condition of the gem squash, please email us at customerservice@thesavanna.co.za so we can look into this for you.
Kind regards,
The Savanna Team
Love the products!
Love the products!
The order got delivered to me promptly despite them being super busy with orders.
The biltong is the best I’ve tasted since leaving SA!
21 August 2026
Unprompted review
I was literally very impressed
I was literally very impressed, the time frame was fast, everything was very well packaged and nothing broken. Good quality meat bursting with traditional flavours. Thanks so much for making it a great experience! Highly recommend it.
21 August 2026
Unprompted review
Great service
Great service, quick response, and speedy delivery. Products are fresh and delicious.
21 August 2026
Unprompted review
Quick delivery but unfortunately a lot…
Quick delivery and everything packaged really well. I just didn't receive a can of sweetcorn that I had ordered...
21 August 2026
Unprompted review
Reply from The Savanna
Hello Sophie,
Thank you for your review and for your kind comments regarding the delivery and packaging.
Please accept our sincere apologies that the can of sweetcorn was missing from your order.
Please email us at customerservice @ thesavanna.co.za so we can look into this for you. We would really like the opportunity to make this right.
Kind regards,
The Savanna Team
Thank you for your delivery big Gem…
Thank you for your delivery my Gem Squash they look very good and yummy
21 August 2026
Unprompted review
Sooo excited to have a little bite of…
Sooo excited to have a little bite of South Africa .
21 August 2026
Unprompted review
Can’t wait to have squash with my…
Can’t wait to have squash with my supper tonight! And am equally delighted to have Mrs B chutney and tomato & onion mix. Extremely impressed with the order/delivery time & will definitely order again. Thank you very, very much for making this old lady’s day.
20 August 2026
Unprompted review
Fantastic communication throughout
Fantastic communication throughout, well packed goods received in good time for the Bok/All Blacks rugby game, also good to get them at the time stated they'd be delivered.
20 August 2026
Unprompted review
Best Biltong I have ever had in the UK
Best Biltong I have ever had in the UK. Can’t wait to try the boerewors sosaties and rashers on the weekend! Thank you for giving me a little taste of home.
Think I need to put the biltong on monthly subscription. 😉
20 August 2026
Unprompted review
Disappointed
I've had good experience in 5he past but my recent order of gem squash was disappointing as they were mostly last years crop by the look of them, not fresh as before.
18 August 2026
Unprompted review
Reply from The Savanna
Hello Joyce,
Thank you for your feedback, and we’re sorry to hear that your recent gem squash did not meet your expectations.
Please be assured that the gem squash we currently sell is fresh produce and is not stock from last year. Due to the warmer weather and growing conditions, the current crop can be more mature, resulting in a slightly deeper color and a sweeter taste than you may have experienced previously.
We also understand that freshness and quality are important, particularly when you are looking for that familiar taste of home. We appreciate you bringing your concerns to our attention and will share your feedback with the relevant team.
Kind regards,
The Savanna Team
Great service!! My goods were delivered on time and the…
My goods were delivered on time and the communication was good too.
15 August 2026
Unprompted review
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