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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the company's commitment to sustainability and the eco-friendly nature of their products, particularly the plastic-free alternatives. People are generally satisfied with the durability of some items, finding that certain sponges and cloths last a long time and perform well for cleaning tasks. However, some people were dissatisfied with the product quality and price. A number of customers found that items like sponge scourers and gloves were not robust enough, often splitting or falling apart quickly. There were also concerns about the inflexibility of some sponges, making them difficult to use for certain items, and the price point was considered high given the perceived lack of durability by some.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers express disappointment, citing issues... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express disappointment, citing... See more

Sustainability

Reviewers mention positive feedback about sustainability. Many consumers appreciate the plastic-free and... See more

Price

Consumers find the price to be a significant drawback. Many reviewers express that the products are... See more

Based on these reviews

Rated 3 out of 5 stars

We are totally delighted with our pads and sponges. Much better than we thought. Last well and thrilled that we are no longer having small amounts of plastic left on our crockery and cutlery. We were... See more

Company replied

Rated 3 out of 5 stars

I really love the concept behind Seep – as a plastic-free alternative that aligns with my values. The brand clearly puts thought into reducing waste, and I was happy to make the switch from superm... See more

Company replied

Rated 3 out of 5 stars

I so wanted to like the products, given the green credentials, but like others I find the eco sponge scourers too inflexible for cleaning delicate, curved or small items. There's too much inflexible... See more

Company replied

Rated 3 out of 5 stars

I thought this was a neat idea, but it is quite expensive compared to other sponges and after a month of use has worn down considerably. It’s now too soft to properly scrub and clean most dishes. I wo... See more

Company replied


Company details

  1. Cleaning products supplier

Written by the company

Seep is a little company on a big mission to save 1 billion plastic cleaning tools from going to landfill by 2030. Our range of plastic-free sponges, cloths, gloves and other essentials are sustainably-sourced, designed to perform and look great in your homes. Our team is based in the UK and take customer feedback seriously. Please feel free to email us at hello@theseepcompany.com with feedback and tips, we'd love to hear from you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Seep scourers

I bought a full 12 months worth of these scourers as I wanted to stop using the plastic ones. First impressions were they did the job. Yet after using them for just a week the sponge has started splitting from the scourer. So not great quality.

3 April 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for taking the time to review us. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often, they arise because we're using natural materials, which are more difficult to work with. Please get in touch with us at hello@theseepcompany.com

Rated 5 out of 5 stars

One year supply lasted 2 years

Have just placed second order and was amazed to see that the last order I placed was March 2024 not 2025 like I thought. Long lasting and effective. Wash really well

26 March 2026
Unprompted review
Seep logo

Reply from Seep

Thank you. That is so great to hear :-)

Rated 3 out of 5 stars

Eco sponge scourers

I bought the Eco sponge scourers and within a few days they split apart. The "glue" holding the 2 different pieces together is not strong enough. Sponge and scourer work well, but annoying that they are now 2 pieces and not 1 sponge.

21 March 2026
Unprompted review
Seep logo

Reply from Seep

Hello, we are delighted that you liked the idea behind our sponge scourer enough to try it. Our sponge scourers are 100% plastic-free, so it sounds like the stitching has given way ( no glue is used ) They do go through a quality control but the odd one does find its way through. Working with natural materials is trickier. Please get in touch with us at hello@theseepcompany.com and we would be happy to help.

Rated 3 out of 5 stars

Not sure.....

Tried sponges and was impressed. Lasted a decent amount of time and no qualms replacing with another. However second one in part separated after only a few days. It's like it has a mouth! It's still usable but leaves me questioning if I will get a third. Food debris gets caught between the layers.

23 February 2026
Unprompted review
Seep logo

Reply from Seep

Thank you for choosing a Seep sponge, and we are delighted that it has impressed you. The sponge scourer is still usable if this happens, but please do get in touch with us at hello@theseepcompany.com

Rated 5 out of 5 stars

Fabulous eco friendly scourer and very Pleasantly surprised at how well the…

Pleasantly surprised at how well the scourer is lasting. I purchased a pack which had Several items. The plastic bags got damp and melted together so my fault but all the other items are excellent quality and I have found the sponge really flexible if the scourer doesn’t fit and I am happy with the longevity of the scourer which I didn’t expect to wear so well.

4 March 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you so much. We are happy that you love them as much as we do :-)

Rated 2 out of 5 stars

Not there yet.

My experience with Seep washing up sponges has been disappointing. The sponges are vey stiff, and uncomfortable to hold and manipulate. Like other review-writers, I found that the sponge pad came loose from the scourer almost immediately. The sponge part is now, after just a few weeks’ use, flaking, with chunks coming off the sponge. I won’t be using the remaining sponges in the box, and will now experiment with a different brand.

4 March 2026
Unprompted review
Seep logo

Reply from Seep

Hello, We are sorry that you haave found this. The sponge scourers need to be dried out before they can be packaged and dispatched to customers. When you start to use them rinse under water and give them a little massage before use to soften up. The sponges will become softer upon continued use with washing up liquid. They will also soften with usage, so the longer you use it, the softer and more malleable it gets. You can speed this up by popping it into the washing machine or dishwasher a few times. Please get in touch with us at hello@theseepcompany.com and we would be happy to help there for you.

Rated 1 out of 5 stars

I believe in the idea of this product.

I believe in the idea of this but this company are not ready to be charging £4 per sponge.

I saw an ad about sponges and microplastics recently and it really never clicked that sponges are probably made from plastic, and incredibly bad. So I immediately investigated and the next day headed to my local supermarket and found a Seep sponge, £4. A bit more than I'd be willing to pay for a sponge, but I thought I'd try it.

Very very disappointed from the get go. The scourer side is actually not great. Softens very very quickly. The cellulose side is pretty decent though and I found it actually cleaned better overall than the rougher side.

But, alas, I'd seek an alternative to this product...mine has completely fallen apart after less than 2 weeks. The two sides separated from each other after about 7 days and the sides have since both started tearing.

If you want to charge £4, you better make a good product.

Don't pretend to be part of the solution when all you are doing is capitalising on the problem with a rubbish product...that's not a solution.

Will not buy again.

24 February 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for trying our sponge scourer. It would be great if you could get in contact with us to say where you bought your sponge, ( hello@theseepcompany.com )as it should be £2.95 not £4. Loofah fibres are naturally coarse and have good scrubbing power, yet are gentle enough for non-scratch pans. If you require more heavy duty cleaning, we suggest our copper scourers or washing up brush. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often they arise because we're using natural materials, which are more difficult to work with.

Rated 3 out of 5 stars

Unfortunately although they clean the…

Unfortunately although they clean the dishes well, 3 out of 4 sponges received separated from the scourer part after 1 or 2 uses. Very disappointed.

23 February 2026
Unprompted review
Seep logo

Reply from Seep

Thank you for liking the idea behind the sponges to try them. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often they arise because we're using natural materials, which are more difficult to work with. Please get in touch with us at hello@theseepcompany.com

Rated 2 out of 5 stars

Poor quality control

I like others wanted to like these sponges, I bought a pack of 4, the first one came apart at the stitching, the loofah on the second one i tried, got a large hole in it. I'm on the third and it seems to be holding together but, the loofah part once wet on any of them, isnt that good at scrubbing. I bought mine through Amazon and they refunded me. I wont buy them again.

13 February 2026
Unprompted review
Seep logo

Reply from Seep

Thank you for liking the idea behind our sponges to try them. We are sorry that this has been your experience. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often they arise because we're using natural materials, which are more difficult to work with.

Rated 1 out of 5 stars

Box of 12 seep sponges

I was very excited to purchase a box of 12 seep sponges for the first time. Sadly after 1 week the sponge began to separate from the back. Hence the one star. I haven't even washed it yet. I am hoping it was a one off!

19 February 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for liking the idea behind our sponges enough to try them. We have pretty good quality control for all of our products and check each batch that goes out of our factories, but unfortunately, some not-quite-right products do occasionally slip through. We track these product issues and work with our factories to improve them the next time. Often, they arise because we're using natural materials, which are more difficult to work with.But beleive that you have been in touch with us at customer services and this has been sorted

Rated 3 out of 5 stars

Good Project but need to improve

I was keen to support this project after watching on tv. Sadly I’m very underwhelmed by them.I bought the sponge scourers and all purpose cloths. I wanted to buy the copper looking scourers too but they have buyout of stock since I first visited!!!
I agree with many others that the sponge scourers are very inflexible and washing cups et al is not an option. Also the 12 for 1 year is pure fantasy land, which makes the a bit overpriced. The all purpose cloths were really good, could almost use them as a flannel (now there’s an idea). I do think it’s crass the companies that purportedly want to grow and grow are repeatedly out of stock, it’s not good. I shall definitely get some more all purpose cloths and some copper scourers if the ever are in stock, but overall I was slightly underwhelmed.

6 February 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for taking the time to reveiw us. The sponge scourers need to be dried out before they can be packaged and dispatched to customers. Rinse under water and give them a little massage before use to soften them up. The sponges will become softer upon continued use with washing up liquid. They will also soften up with usage so, the longer you use it for, the softer and more malleable it will become. You can speed this up by popping it into the washing machine or dishwasher a few times.
You will be pleased to hear our copper scourers are now back in stock.

Rated 1 out of 5 stars

Ive been GREEN WASHED

I feel like Ive been made an absolute fool of. Seep is good name because your cash seeps through a hole in your bank account. Did you know your tiny particles on top of your sponges doesn't taste great with sauerkraut and I'm sure isn't eco friendly. And to add insult to injury they don't even wash my dishes properly, oh and for all you people who are struggling to wring things out with a strong grip. DON'T buy these. Because I can't wring them out well because of the hard stitching, they start to pong. Is there anything good about this product? 👎 NO.
As my friend told me, I apparently have been " GREEN WASHED" 🟩

17 January 2026
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for your feedback. We are sorry that you feel this way. Please get in touch with us at hello@theseepcompany.com, and we would be very happy to look further into this with you. Team Seep

Rated 3 out of 5 stars

Excellent quality product - very poor customer service

We are totally delighted with our pads and sponges. Much better than we thought. Last well and thrilled that we are no longer having small amounts of plastic left on our crockery and cutlery. We were entitled to 10% cash back reward through True Potential and this was NOT honoured or received. Extremely disappointed that we bought from this company in good faith and once monies had been received, our incentive was not processed. We will be using an alternative company for our next purchase.

24 December 2025
Unprompted review
Seep logo

Reply from Seep

Hello, we are so delighted that you love our products. I have had a look and can see that you have had the 10% discount from us. But please do get in touch at hello@theseepcompany.com, and we can double-check this.

Rated 1 out of 5 stars

Apart from poor quality sponge…

Apart from poor quality sponge scourers, I am dismayed that the company feel that trading with China aligns with their Environmental, Social, and Governance (ESG) policy.

Trading with China is morally reprehensible and most certainly does not fit with Seep's stated aims. Many, many Chinese firms (BCorp certified or otherwise) have corrupt procurement streams, dreadful human and animal welfare rights and are more generally and regularly cited as spying on the UK or "digitally attacking" the UK infrastructure.

Lugging any products made in China the 4-5000 miles to reach the UK is far from environmentally friendly.

The facts about Cellulose: Cellulose products still have environmental impacts, but they are generally considered more sustainable than fossil fuel plastics due to being renewable, biodegradable, and capable of sequestering carbon, though concerns exist regarding deforestation, chemical processing (like in some regenerated fibers), and energy use in manufacturing, with impacts varying greatly by product and production method.

So Seep's partnering with On A Mission doesn't really detract from the huge energy required to make cellulose products or the fact that China's energy production is far from clean.

Read: China's energy eco-credentials present a paradox: it leads the world in renewable energy deployment (solar, wind) and green tech manufacturing, driving global solutions, yet remains the largest emitter due to massive coal use and growing demand, with its 2030 climate targets rated as "Insufficient" by the Climate Action Tracker, despite commitments to carbon neutrality by 2060. The country uses robust systems like Green Electricity Certificates (GECs) to track renewable use but faces scrutiny over its overall fossil fuel reliance and emissions trajectory.

5 January 2026
Unprompted review
Seep logo

Reply from Seep

Thank you for your honest review. We believe in transparency with our sourcing, and as a small, growing B Corp, we think very carefully about how we operate and our impact. We share this regularly with our community and on our website. We don't claim to be perfect, but we try to get a little bit better for our customers, the planet and our team every day. We respect that everyone has different viewpoints, and we take that feedback on board

Rated 5 out of 5 stars

Great products

Great products, great ethos, lovely customer service

12 December 2025
Unprompted review
Seep logo

Reply from Seep

We are delighted that you have found this. Thank you

Rated 1 out of 5 stars

Very poor quality, manufacturing issues, and ignored by customer services.

I really wanted these sponges to be a positive step in reducing our plastic footprint, however in my first box, 3 of the sponges aren't even manufactured properly, the sponge isn't even attached to the loofah. I appreciate that natural materials are difficult to work with, but at £3.50 for each sponge Seep really should have a quality control process in place to check the quality of what they are sending out. Any sponges that aren't sewn properly shouldn't make it into the box.

I've also found that the sponge material itself starts to disintegrate within a week, so there is no way that 12 are going to last a year, which I feel is a very misleading marketing statement.

When I discovered the first sponge had come apart, I emailed Seep and they sent me a single replacement quickly, but, since checking the whole box and finding more issues, I have contacted Seep via email, their contact form and Facebook Messenger, and they are completely ignoring me now. So I absolutely won't be buying anything from them again, and will try one of the other brands like Vove which sell the same product (and cheaper too) who hopefully will have a more active customer service team should there be any issues.

12 December 2025
Unprompted review
Seep logo

Reply from Seep

Hello Rob, we are so sorry to hear this has been your experience with us. We do try to answer all queries/ complaints as quickly as we can, and to resolve things as quickly as we can too.

We are not sure what has happened in your case. Please do get back to us at hello@theseepcompany.com, and we can take a look at what has happened and sort this out.

Rated 2 out of 5 stars

Unimpressed

I’ve tried the sponge scourers, copper scourers, rubber gloves and bamboo cloths. Honestly, the only item that lives up to my expectations is the bamboo cloths, which are good and last a long time. I’ll quite probably buy them again.
As others have said, the loofah side of the sponge scourers is too inflexible. I disagree with Seep’s view that it becomes more malleable over time. The copper scourers aren’t great and start to fall apart quite quickly. The rubber gloves are horrible-they become “sticky” after only a few wearings and they are thin. The worst thing for me is that the cuffs roll down and get in the way.

6 December 2025
Unprompted review
Seep logo

Reply from Seep

Hello, we are glad that you like our bamboo cloths.

The sponges should become more malleable with use, but to speed this process up, just pop them in the washing machine a couple of times.

Our gloves are one of the first natural rubber household gloves to market in the UK that have passed biodegradability testing (in accordance with ASTM D5511), and we are super proud of this.
As these gloves are designed to completely biodegrade under composting conditions, it is very important to maintain the gloves properly. Therefore, please try to air-dry and keep out of direct sunlight, as the humidity and heat will speed up the breakdown process.
Other gloves can afford to have thicker beads at the top, whereas ours conform to compostability and biodegradability testing, meaning that to comply, we cannot have this very thick elastic band. We do have a slight beaded edge for this reason. As a result, we recommend slightly folding in the gloves to stop them from dropping down.

We would be happy to take an in-depth look at what has happened if you would like to get in touch with us at hello@theseepcompany.com

Rated 4 out of 5 stars

Really want this product to do well

Really want this product to do well, and for me it cleans well on the sponge side but the scouter is less effective. I could live with that but the two parts of the sponge separated after only 5 uses. Will continue to use each part, but not as sturdy as some reviewers are reporting.
Following a very prompt and helpful response from the company, I have uprated my review and will see if subsequent sponges do better.

27 November 2025
Unprompted review
Seep logo

Reply from Seep

Hello, thank you for taking the time to review us. We are delighted that you liked the idea behind our sponge scourers to try them. The sponge scourers are 100% plastic-free and made from natural materials that are harder to work with than plastic. We do put our sponges through quality control, but the odd one will slip through. Please do get in touch with us at hello@theseepcompany.com so that we can take a look at what has happened.

Rated 3 out of 5 stars

Eco sponge scourers

I so wanted to like the products, given the green credentials, but like others I find the eco sponge scourers too inflexible for cleaning delicate, curved or small items. There's too much inflexible loofah and not enough soft sponge. Following the company's advice to wet them and use dishwashing liquid hasn't improved the flexibility.

23 November 2025
Unprompted review
Seep logo

Reply from Seep

Thank you for trying the sponge scourers and liking the idea behind them. They are dehydrated to transport; the more they are used, the more malleable they should become. To speed this process up, pop them in the washing machine once or twice, and this should help

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