All the designs are pretty and original, I love the fact that she’s an army too and do gorgeous clothes for us. She’s super kind and reply pretty quickly when you send a mail to know how your order is... See more
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Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... See more
Very good product!! Just upsetting that I had to wait so long for my orders, I had been buying from them for awhile and was disappointed when they went MIA for a few years not acknowledging unfulfill... See more
KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... See more
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The items that I have bought were…
The items that I have bought were absolutely amazing!!! The quality is extremely good, and everything came nicely packaged. Definitely will buy again from store.
Cuteness factor- extreme
I absolutely love the sweatervests I ordered. They're extremely soft and very well made. They arrived in a timely manner and I can't wait to wear them!
Amazing!
I made two orders with four items in total: two t-shirts, a sweater vest, and a zip-up hoodie. All of them exceeded my expectations! The quality is great and I fell in love with the designs all over again after seeing everything in person. The items shipped fairly quickly (about two weeks) which I was happy about too. I think the only criticism I have is that the shirts had a bit of a smell, it wasn't bad, just unexpected. Seller is also super friendly and helpful. I had a question about restocks and they responded fairly quickly and provided a great detailed answer. Would definitely recommend this shop to anyone looking for some unique BTS and anime merch!
Highly recommend
Fast shipping. The clothes I ordered are absolutely cool! It's not that cheap kpop merch that looks low effort. Quality-wise, you definitely get more than what you pay for
Arrived quickly and amazing quality
Arrived quickly and amazing quality! Instantly ordered two more jackets from there!
i am so happy!
i am 5’0 and got a size M
the texture of the hoodie- i am so in love with it. its so soft and THICK!! good quality... i love it.. i have sensory sensitivities so this is amazing for that.. its such a dark black too sometimes black tints on clothes are not that dark but this is really great. shipped in a reasonable amount of time, i would say it is true to size, overall 10/10 :)
I had delivered problems.
absolutely love
i loved the cards i got and honestly i can’t wait to buy more from this shop!!
Bought four hoodies and they’re all…
Bought four hoodies and they’re all amazing. So comfy, and such good quality.
The sweatshirt is awesome!!
The sweatshirt is awesome!!! It’s so soft on the inside and is so comfortable!!
NICE!!!
I got both the two t-shirts and the photocards i ordered, they were exactly like in photo. I got them extra large because i wanted them to be oversized and they're perfect. Very satisfied with this purchase :)
Delivery took a bit but the product is…
Delivery took a bit but the product is perfect and great quality
Amazing
The quality of the hoodie was amazing and it shipping was so quick! Highly recommend!
I ordered the Misa hoodie and I'm in…
I ordered the Misa hoodie and I'm in love.
It’s so comfy and I can recommend this piece to everyone thinking about buying it.
It’s totally worth it! <3
The shipping was good and I've always…
The shipping was good and I've always been up to date per mail. I paid extra for 1 to 2 days shipping unfortunatly the package took more than 3 days to arrive.
Hoodie is soooo soft and very…
Hoodie is soooo soft and very beautiful. I love kenyuniverse's little sticker that came with it. The shipping was so fast and the website was easy to manage and beautiful. 10/10 will be buying more hoodies.
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