The Shirt Bar Reviews 

240
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as friendly, patient, and incredibly helpful. Their professionalism and attentiveness, including going the extra mile to assist with selections and provide thoughtful recommendations, ensure a personalized and enjoyable shopping experience. Reviewers also highly value the products, frequently highlighting their superb quality, comfort, and excellent fit. People are impressed with the durability of items, noting that clothing maintains its shape and color even after multiple washes. The packaging is often described as nice and premium, contributing to a positive user experience.

What people talk about most

Product

Customers consistently note positive experiences with products, praising the great quality and comfortable... See more

Staff

Reviewers mention positive feedback about staff, consistently praising them for being friendly, helpful, and... See more

Service

People report positive experiences with service, consistently highlighting the staff's friendliness,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing it as enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied

Rated 5 out of 5 stars

The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more

Company replied

Rated 5 out of 5 stars

Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more

Company replied


Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(240)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great appreciate with Minnie and crew.

Great appreciate with Minnie and crew.
Keep up the approach and support.

13 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Kenny, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Minnie and the crew. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Good service and good products.

Good service and good products.

13 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Yue Qi, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Mini was excellent always go an extra…

Mini was excellent always go an extra mile for us

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Adam, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Minnie. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Minnie is the best!

Minnie is incredibly knowledgeable, professional, and genuinely helpful. From the moment you meet her, she makes you feel completely at home with her warm and welcoming personality. She takes the time to understand your needs, patiently answers any questions, and always offers thoughtful advice and support.

What truly sets Minnie apart is her dedication to providing the best possible experience. She consistently goes above and beyond, paying attention to every detail and ensuring everything is done to perfection. Her commitment, care, and passion for what she does shine through in every interaction.

It's rare to find someone who combines expertise with such a personal touch. Minnie makes every experience enjoyable, comfortable, and memorable. I highly recommend her to anyone looking for exceptional service and a truly outstanding experience. Thank you Minnie!

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Sam, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Minnie. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Good 👍 very good

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Shu, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Minnie and Amar are very friendly and…

Minnie and Amar are very friendly and helped out a lot in my purchase! The vest they recommended was great too!

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Keith, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors, Amar and Minnie. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Great service

Great service, greats shirts , highly recommended

11 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ryantino, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Perfect service very friendly staff

8 June 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ryan, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to the team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Great service, varying quality

The service is great and I like th products. The sizing is confusing so go to a store to try. My last purchase the quality was disappointing as after 2 washes there are many cotton threads unravelling. Hasn’t happened before but given its a work shirt, it doesn’t look as sharp and professional as I would have hoped, especially for the price point

21 May 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi John,

Thank you for taking the time to share your feedback with us — we genuinely appreciate it.

We're delighted to hear that you've enjoyed our service and products overall.

Regarding sizing, we offer different fits to cater to different body types, comfort preferences, and styling needs. Many customers shop with us online using our size guide and fit recommendations, while others prefer to visit a boutique for a personalised fitting. Whichever you choose, our team is always happy to help you find the fit that feels most comfortable and looks its best on you.

We're surprised to hear about the issue with threads unravelling after just two washes, as this is not something we encounter. We'd appreciate the opportunity to look into this further. Could you please reach out to us at orders@theshirtbar.co with your order details and a few photos of the affected areas? This will help our team investigate and better understand what may have happened.

Thank you again for bringing this to our attention. We value your feedback and look forward to assisting you further.

Rated 5 out of 5 stars

More Than Just Shopping — A True Styling Experience

Had a great experience at the Shirt Bar store in Suntec.
The staff 'Yan' was friendly and extremely knowledgeable, offering thoughtful recommendations on styling and paring that really suited my needs. What stood out was how he tailored his advice based on the specific occasion I required the outfit (wedding/pre-wedding).
He also went the extra mile by sharing tips on presentation and basic etiquette, which I found genuinely helpful. Overall, a very professional and personalised experience. Would definitely recommend for anyone looking to elevate their style with confidence.

4 April 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Brandon, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Yan. We'll definitely pass your kind words to him.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 4 out of 5 stars

Provide relevant and useful info to…

Provide relevant and useful info to buyers to select the right size, color, quality, quantity

2 April 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi CS Lim, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Excellent service ( madam meliana )…

Excellent service ( madam meliana ) thank you so much.

4 April 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Ayo, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Speed

Speed, ease of use.

26 March 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

High Quality T Shirts

The shirt seems to be of high quality. I had to do an exchange on the size but it was relatively fuss free to do so at the shop at Wheelock.

2 March 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi Adrian, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Lead staff member Minnie serves very…

Lead staff member Minnie serves very well by offering different color combinations to suit the personality and i am happy about the quality of service and the material of the clothes. for a very long time i have been buying my wardrobe from the shirt bar

5 March 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊! Thank you for showing your support here.

We are very happy to know that you love our clothes material! And we are really glad to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products.

We are truly grateful for your continuous support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Very smooth experience

17 February 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi Naomi, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

Excellent customer service

Easy with ordering. Prompt customer reply. Efficient delivery.

16 February 2026
The Shirt Bar logo

Reply from The Shirt Bar

Hi there, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our team.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services.

We are truly grateful for your support. You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 5 out of 5 stars

The Vivocity outlet has great…

The Vivocity outlet has great collection and Minni is amazing

6 February 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Rama, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Minni. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

Rated 2 out of 5 stars

Poor Delivery Service

The delivery co. left the package on the front gate without even ringing the door bell nor notifying me. My purchase may get damage from the rain or stolen.

26 January 2026
The Shirt Bar logo

Reply from The Shirt Bar

Dear Young Yu,

Thank you for taking the time to share your feedback regarding the delivery.

We work with a third-party courier for last-mile delivery, and leaving a parcel unattended without ringing the doorbell or notifying the recipient is not aligned with our expectations. While the delivery process itself is managed by the courier and is not within our direct control, we have highlighted this requirement to them on multiple occasions.

We have once again raised your feedback with the courier partner and reinforced the importance of proper handover and recipient notification. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Great collection

Great collection, all sizes available, Minnie is experienced and very helpful and recommends the perfect fit and items.

16 January 2026
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Sweta, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Minnie. We'll definitely pass your kind words to her.

It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support.

You may also continue to shop with us on our web store at www.theshirtbar.co. We look forward to welcoming you back again soon 😊

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