The Shroom Shop Reviews 

326
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've tried numerous nootropic/mushroom based coffees and this one is definitely our favourite. Can actually feel it's effects on energy levels and how it wakes the brain up, without any jittery caff... See more

Company replied

Rated 5 out of 5 stars

Purchased the Lions mane mushroom coffee and powder, Wow, this stuff is awesome, it's certainly waking up my sleepy neurons, no more brain fog. Also, Purchased the Super Shroom complex coffee for m... See more

Company replied

Rated 5 out of 5 stars

Had an issue with my last Royal Mail delivery which was quickly resolved. Have been using the Lion Manes powder & Tremella capsules for a couple months, i can now see & feel the difference ! Genuine... See more

Company replied

Rated 5 out of 5 stars

I didn’t know anything about the power of mushrooms until my dog got sick and our trusted vet suggested the use of agaricus and coriolus (turkey tail) to boost his immune system. After having spent s... See more

Company replied

Company details

  1. Vitamin & Supplements Shop

About The Shroom Shop

Written by the company

We’re committed to helping you feel the best version of yourself through the power of medicinal mushrooms.

As established pioneers in the Health & Wellness industry, we set out on a mission to find the best natural remedies with a great range of health benefits. In doing so we discovered the magic of medicinal mushrooms.

Astounded by their multitude of healing properties on the body and mind, we're fully committed to the creation of Europe’s first dedicated super shroom shop.

We've sourced the very best medicinal mushroom extracts from around the world, ground them down to a fine powder and encapsulated them for ease of consumption.

Our goal is to bring superfood mushrooms to the mainstream. Just like how they are grown, these fantastic fungi are still lurking in the shadows of the Health & Wellness world and it's our mission to show people how these ancient remedies can be applied to life in 2022. From detoxifying and anti-ageing, to promoting athletic performance and mental clarity, there's a shroom for everyone and the best-in-show are for sale right here at The Shroom Shop.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

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No recent history of asking for reviews

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4.7

All reviews

(326)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Fantastic Products 🥰 I took…

Absolutely Fantastic Products 🥰 I took advantage of the buy1get1 free deal & gifted my extra item to a friend 👌😎 & everything arrived perfectly & speedily, Great company & Amazing benefits from their product's, Thank You ❤️

1 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi
Thank you for your fantastic Review, we are so pleased to hear you are happy with our products and the benefits, how lovely that you gave your free products to a friend.
You are so very welcome.

Rated 5 out of 5 stars

Great product great company great price

I've been using this product and company for a while now and it's 1st class from the web site 2 ordering and delivery..

4 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi
Thank you for your great Review.
Its great to hear you are enjoying our products,website and delivery.

Rated 2 out of 5 stars

Still waiting for my order

Still waiting for my order
Been a week now
Not good is it ….

5 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Iain

It is always best to contact us directly to help you. Could you please contact us on 01482 321868 so we can look in to this for you

Rated 3 out of 5 stars

Over a week and not received the goods

Ordered my stuff on 28/09 still haven’t received the goods
Very disappointed as the products are brilliant

5 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Jane

It's always better to contact us directly via telephone or email so we can reslove this for you. Could you please contact us on 01482 321868 so we can look in to this.

Rated 4 out of 5 stars

Still awaiting delivery

Still awaiting delivery! ….. Hope it comes soon! 🤞
🎉🎉🎉 Delivered today! Thank you so much for your prompt reply and support! It’s much appreciated! We love your products! 🥰

4 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi
Have you contacted us about your delivery? if not could you please contact us so we can look in to this. 01482 321868

Rated 5 out of 5 stars

Amazing all the time great products…

Amazing all the time great products love the products and great deals if you subscribe, which I’ve done always my go to shop 😃👍

4 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi
Thank you for your amazing Review, so glad you are enjoying our products and deals.

Rated 5 out of 5 stars

Very good service

Very good service. I have an auto immune disease, GCA( giant cell arthritis) I’m doing my best to support my gut, and the rest of me while on steroids. I’m taking Lions Mane,Turkey Tail, and Reishi along with other stuff. I know it’s helping me. Thank you

4 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Eirwen
Thank you for leaving your Review, it is much appreciated.
Its great to hear our shrooms are helping with your symptoms.

Rated 5 out of 5 stars

Customer service par excellence

Customer service par excellence - thank you, Tony - and consistently great offers, postage, eco-packaging, results. The dog’s. Also, no excessive push notifications and texts and emails. Just a, Hey, we’ve got an offer or, Hey, how you doing? They’ve got it all down perfectly. Thank you.

3 October 2024
Unprompted review
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Reply from The Shroom Shop

Hi Ruth,

What a brilliant review and feedback, your lovely words are very much appreciated, thank you!

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Absolutely perfect all round 😃

Excellent coms and delivered quickly. Quality product. Absolutely perfect all round 😃

26 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Jerr,

We're so pleased to hear how happy you are with our product and service, thank you so much!

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Great company, excellent customer care.

I've been taking the whole-shebang-5-a-day mushroom caps for just under a week, so can't speak to their effectiveness just yet, although I seem less hungry than usual - but that might just be in my head. What I can report is the startlingly speedy and effective service. My package came quite quickly - and when I asked a question, the response was almost instant. I'm very impressed so far. Great company, excellent customer care.

2 October 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Vivienne,

Thank you so much for taking the time to write your brilliant review! Your great feedback about our product, service and customer care is very much appreciated.

Kind Regards,
Tony@TheShroomShop.

Rated 5 out of 5 stars

Only been taking the complete blend for…

Only been taking the complete blend for a few days but definitely have more energy. Not needed to drink coffee once. Time will tell but so far so good. Besides the product itself, the shroom shop team are super helpful and really responsive which is amazing.

24 September 2024
Unprompted review
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Reply from The Shroom Shop

Hi Saf,

We're very pleased to hear that our product is working so well for you and we really appreciate your lovely feedback about our customer service team, thank you so much!

Kind Regards,
Tony@TheShroomShop

Rated 4 out of 5 stars

Superb site!!

Superb site!!! My tremella mushrooms arrived yesterday so I’m looking forward to seeing if they work! VERY reasonably priced, great website format. ONLY resin I gave it 4 not 5 is that the delivery was slow

13 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Tanya,

Sorry delivery was slower than you expected. Our order dispatch days are Monday to Friday and the cut off time for same day dispatch is 3pm. Because your order was placed after 3pm on Friday it was dispatched by us on Monday, then delivered to you by Royal Mail two days later.
Thank you for taking the time to leave your positive feedback about our website and we very much hope you enjoy our products.

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Top notch

The website is easy to use and clear, the price was agreeable, they were communicative with the order and everything was received in a timely manner. No issues at all.

10 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Simon,

That's brilliant to hear, thank you for taking the time to leave your great review!

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

The Shroom shop are quick and easy

The Shroom shop are quick at getting your order to you also pleased with my free gift. I’ve been on Chaga quite some time now and only recently moved to Shroom so we’ll see how it goes.

1 August 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Annie,

Thank you! It's great to know your orders arrived quickly, and that you're happy with the free product you received. We hope that our product works well for you.

Kind Regards,
Tony@TheShroomShop

Rated 4 out of 5 stars

Very Good.

I find the quality of their products very good, especially the turkey tail capsules. I wouldn't be without them & the turkey tail coffee is very nice too.

8 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Andrea,

Thank you for your review, we're very pleased you like our products.

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Amazing product which actually works

Easy to use website and I love the complete powder which tastes great in coffee, smoothies, cereals or just as a drink..feeling energised and more in focus, also have reduced my coffee intake. From 3 a day I'm on only one morning one. I'm also greatful for your latest offer where I've stocked up! Thank you!

5 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Jitka,

You're great feedback about our website is much appreciated, and it's so good to know how much you are enjoying our products. Thank you!

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Easy to navigate the website and…

Easy to navigate the website and products arrived very quickly. I have just started using the products so am unable to leave a full review but so far so good.

4 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Emily,

Your feedback is much appreciated and thank you for taking the time.
We very much hope you like our products.

Kind Regards,
Tony@TheShroomShop

Rated 5 out of 5 stars

Been using the company for a couple of…

Been using the company for a couple of years now, there products are great an clean also fast service,

1 September 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi
Thank you for your Review.
Thank you for being a loyal customer much appreciated.
Always good to hear that you are happy with our products and service.

Rated 1 out of 5 stars

Do not buy!!!

I would give zero reviews if I could, I returned my unopened sealed product as I tried one of me shroom coffees which just gave me terrible headaches that hadn’t been opened and they declined refund, which they originally stated they would fully refund if not happy
DO NOT BUY!!!

2 July 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Jacqueline,

We are sorry to hear about your headaches, a reaction like this from taking functional mushrooms is very rare indeed. I found the emails between yourself and my colleague, who had told you to return your product for a refund, but by error had not completed the refund process. At no point was you told you could not have a refund.
Rather then leave a poor review, you could have simply emailed or called us to chase this up, but I can confirm you have now been refunded in full.

Kind Regards, Kathryn.

Rated 1 out of 5 stars

I am concerned as Order #20398 the Shroom Shop August 16th

I am concerned as, apparently no confirmation of my payment and delivery time for order Order #20398 the Shroom Shop August 16th €118.91 verified on Account on 19th August. Seemingly possibly of been unwittingly signed up for repeat order that I did not consciously sign up for. I did not get ant acknowledgement or reply to an email sent to them yesterday requestion clarification
Séamus Mac ConMara

23 August 2024
Unprompted review
The Shroom Shop logo

Reply from The Shroom Shop

Hi Seamus,

You first emailed us at 6:10pm on Friday 23rd August, you then left this review for us the next day. Our website is quite clear in our opening times that we don't open on a Saturday. We replied to you within an hour of opening again on Tuesday morning after the Bank Holiday weekend which was also the day your order was also delivered.

We have since sent clarification to you explaining how you signed up for a repeat purchase and that we have also cancelled your subscription so you won't have any further charges.

There are two options on our website when you add a product to your cart, One-Time Purchase and Subscribe & Save. The One-Time Purchase option is always pre-selected so a customer has to manually select the Subscribe and Save option if they want to get it at the discounted price for subscribing to repeat purchases. I presume you did this accidentally but you have no need to worry, as I said above we have cancelled it for you so you won't be charged again.

Thanks,
Tony

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