The personal attention by Cinthia was essential in being able to walk through the website and order the necessary sizes and features I needed. Not sure I would have been able to do it correctly w... See more
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So far this has been a positive experience. My window trim was difficult to measure (wood profile) but consultant Bernice made the task workable. I am so excited for delivery day and hopeful for inst... See more
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There is no better place to buy shutters. EXTREMELY polite and helpful people that take care of you like family. Helpful before and after the sale and are happy to answer any questions you might have... See more
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All my questions answered. Someone responded to an email question a whole lot sooner than anticipated and then when ordering also assisted to help make sure what I needed was provided.
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Company details
About The Shutter Store
Written by the company
Established back in 2009 in Las Vegas, Nevada, The Shutter Store stands as a leading provider of top-quality DIY shutters. We’re all about bringing more style and functionality to America’s living spaces, without breaking the bank.
Crafted with precision and care, our shutters are made from premium materials – including top-quality American-made hardwoods and vinyl shutters – guaranteeing style, durability, and the jealous eyes of the neighbors.
What sets us apart is our dedication to providing personalized solutions for each and every customer. Our made-to-measure shutters let you tailor the design to your unique style and tastes, guaranteeing a perfect fit every time.
At The Shutter Store, we believe in making your shutter journey simple. Our team of knowledgeable specialists is always ready to help, offering expertise ranging from design advice to measure and install guidance. And with our user-friendly website, exploring our diverse range of shutters, getting an instant quote, and placing your order couldn’t be simpler.
As pioneers in the industry, we continuously innovate and adapt to meet the evolving needs of our customers. Ready to experience the perfect blend of style, quality, and personalized service with The Shutter Store? We've earned the trust of 1000s of customers throughout the USA by delivering transparency, quality, and affordability. Hopefully, we’ll soon count you among those numbers.
Crafted with precision and care, our shutters are made from premium materials – including top-quality American-made hardwoods and vinyl shutters – guaranteeing style, durability, and the jealous eyes of the neighbors.
What sets us apart is our dedication to providing personalized solutions for each and every customer. Our made-to-measure shutters let you tailor the design to your unique style and tastes, guaranteeing a perfect fit every time.
At The Shutter Store, we believe in making your shutter journey simple. Our team of knowledgeable specialists is always ready to help, offering expertise ranging from design advice to measure and install guidance. And with our user-friendly website, exploring our diverse range of shutters, getting an instant quote, and placing your order couldn’t be simpler.
As pioneers in the industry, we continuously innovate and adapt to meet the evolving needs of our customers. Ready to experience the perfect blend of style, quality, and personalized service with The Shutter Store? We've earned the trust of 1000s of customers throughout the USA by delivering transparency, quality, and affordability. Hopefully, we’ll soon count you among those numbers.
Contact info
6000 S Eastern Ave, NV, 89119, Las Vegas, United States
- 888-753-8290
- help@theshutterstore.com
- theshutterstore.com
4.5
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Always a pleasure to work with a…
Always a pleasure to work with a company that has your best interest at heart
2 December 2025
Reply from The Shutter Store
Hi Ron,
Thank you for your 5 star review and continued support.
We always put the customer first and their best interests.
Kind regards,
The Shutter Store USA
The process was easy to understand and…
The process was easy to understand and implement Staff very helpful and timely for clarification on the style I ordered.
28 November 2025
Reply from The Shutter Store
Hi Kim,
Thank you for your 5 star review.
I love that you found the process easy and the team were able to help.
Kind regards,
The Shutter Store USA
Fantastic quality shutters
Fantastic quality shutters! They fit perfectly and look amazing. Great value for the price
26 October 2025
Unprompted review
Reply from The Shutter Store
H Ella,
Thank you for your 5 star review.
We are really happy to hear they fit perfectly and were good price wise.
Kind regards,
The Shutter Store USA
The person who reviewed my order was…
The person who reviewed my order was knowledgeable and helpful.
21 November 2025
Reply from The Shutter Store
Hi Lidia,
Thank you for your review.
We’re delighted to hear that our team member was knowledgeable and helpful when reviewing your order. Providing clear and expert support is something we take pride in, and we’re glad it made a positive difference for you.
If you need any further assistance, we’re always here to help.
Kind regards,
The Shutter Store Team
Patient customer Service
So far this has been a positive experience. My window trim was difficult to measure (wood profile) but consultant Bernice made the task workable. I am so excited for delivery day and hopeful for installation day as well. I like the choices I was given to select from especially the wood stain option. All the other companies only offered white shutters. I also appreciate the wood option. Thank you for being very patient with me through the entire process.
21 November 2025
Reply from The Shutter Store
Hi Bobbi,
Thank you for sharing such a thoughtful review.
We’re delighted to hear that Bernice was able to guide you through the measuring process and make things easier. It’s great that you appreciated the range of choices, especially the wood stain option.
We’re excited for your delivery day too and confident you’ll love the shutters once installed. Thank you for trusting us and for your kind words about our customer service—we’re always here if you need any further support.
Kind regards,
The Shutter Store Team
3rd purchase from this company
3rd purchase from this company. Always great product and customer service.
17 November 2025
Reply from The Shutter Store
Hi,
Thank you so much for your continued trust in us.
We’re thrilled to hear this is your third purchase and that you’re consistently happy with our shutters and customer service.
Your loyalty means a lot, and we look forward to helping with your next project.
Kind regards,
The Shutter Store Team
I THINK THE OVERALL SERVICE WAS GREAT
I THINK THE OVERALL SERVICE WAS GREAT. BUT THE IDEA TO ADD T-BAR TO MY SHUTTERS WAS NOT VERY CLEAR TO ME AND THE OPERATOR WASNT CLEAR ENOUGH TO ME. I HAD TO LOOK IT UP MYSLEF TO FIGURE OUT WHAT I WANTED. OVERALL THOUGH, WE'LL SEE WHEN I GET THE SHUTTERS AND INSTALL THEM
14 November 2025
Reply from The Shutter Store
Hi Arthur,
Thank you for sharing your feedback.
We’re delighted to hear you feel the overall service was great, and we truly appreciate your honesty regarding the T-bar explanation. We’ll review how we communicate these details to make things clearer for our customers in the future.
We’re glad you were able to find the information you needed, and we hope your shutters meet your expectations once installed. If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help.
Kind regards,
The Shutter Store Team
Super kind and thorough as the women…
Super kind and thorough as the women assisted me with my order.
1 November 2025
Reply from The Shutter Store
Hi Wade,
Thank you so much for your kind words.
We’re really glad to hear that you had a positive experience and felt well supported throughout your order. It’s great to know our team was kind and thorough — that’s exactly the level of service we aim to provide.
If you ever need help with anything else, we’re always here to assist.
Kind regards
The Shutter Store Team
Great service and great shutters
Great customer service and great shutters! Would definitely buy again, worth the wait!
30 May 2025
Reply from The Shutter Store
Hi,
Thank you so much for your fantastic review.
We're thrilled to hear you're happy with both the customer service and your new shutters. It’s great to know they were worth the wait and that you’d buy from us again — that means a lot.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
The Shutter Store Team
Great shutters
This will be my second time ordering plantation shutters to install. The customer service is great and the shutters are good quality. They are made to order and so I triple check my measurements. I hope to purchase more shutters in the future.
10 October 2025
Reply from The Shutter Store
Hi Vanessa,
Thank you so much for your kind words and for placing another order with us — we’re thrilled to hear you're happy with the quality of the shutters and the service you've received.
It’s great to know the ordering process felt clear and that the follow-up call helped give you confidence in your measurements. Triple-checking is always a wise move with made-to-order products, and it sounds like you’ve got the hang of it.
We’d love to help with any future shutter orders — just let us know when you're ready.
Kind regards,
The Shutter Store Team
Excellent Experience...
This is the second time I've ordered from The Shutter Store, and like the first time, the process was simple and efficient. The confirmation process was easy and took no time at all.
10 October 2025
Reply from The Shutter Store
Hi Bob,
Thank you so much for your kind words and for coming back to us for a second order — we really appreciate your continued trust.
We’re delighted to hear that the process was simple and efficient again, and that the confirmation stage was quick and reassuring. It’s always great to know we’re delivering a consistent experience.
If you ever need anything else or have questions about future orders, we’re always here to help.
Kind regards,
The Shutter Store Team
This was a very enjoyable and satisfying experience
This was a very enjoyable and satisfying experience. Mostly, I appreciated the clarity, completeness, and patience afforded me during the finalization process. After the order was placed, a wonderful agent, Cinthia, worked with me over a period of 10 days to assure that accurate measurements were taken and all options were carefully considered. All my questions were carefully answered, and excellent guidance was provided.
10 October 2025
Reply from The Shutter Store
Hi Dennis,
Thank you so much for your thoughtful and detailed review. We're delighted to hear that your experience was both enjoyable and satisfying.
It’s wonderful to know that Cinthia was able to support you so thoroughly throughout the finalisation process — she’ll be thrilled to hear your kind words. Taking the time to ensure accurate measurements and carefully consider all options is something we take pride in, and we're so pleased it made a difference for you.
We truly appreciate your trust in us and look forward to helping with any future projects.
Kind regards,
The Shutter Store Team
Great customer service
I really like that they contacted me the next day and we discuss the entire order. They to verify pay, for whatever reason I did not get the conf. email. I received a call and it was resent and I was able to do that. The communication/customer service is amazing. Now I am just waiting on my shutters.
1 October 2025
Reply from The Shutter Store
Thank you Cynthia for this review!
We take pride in what we do, as we are passionate about giving the best service possible. We thank you for your business.
The Shutter Store Team
Great product and great service
Once you complete your online order, they confirm everything in your order with a follow up phone call to insure accuracy. this is a great practice! A previous order that I made arrived in good condition and the shutters look wonderful.
2 October 2025
Reply from The Shutter Store
Thank you Sully for your review!
We are the only company in the US that calls on every order to ensure the accuracy of order details. We do this to ensure our customers success story! We appreciate you.
The Shutter Store Team
Great products and customer service
Great products and customer service. What else can you ask for these days?
30 September 2025
Reply from The Shutter Store
Thank you Jim for your review!
We believe in treating our customers the same way we'd like to be treated ourselves. Thank you for your business.
The Shutter Store Team
Worth the wait - Nice quality at a competitive price
Nice quality at a competitive price
18 September 2025
Reply from The Shutter Store
Thank you Dave for this review!
We appreciate your business very much. If it's not too much to ask, please do send us over before and after pictures! You can send them to, support@theshutterstore.com. We love to see our customer's home transformations.
The Shutter Store Team
Easy to work with so far v
17 September 2025
Reply from The Shutter Store
Thank you Barbara for your review!
We are thrilled to be dressing your home, we value this opportunity.
The Shutter Store Team
Comprehensive yet easy to use
15 September 2025
Reply from The Shutter Store
Thank you Katherine for this review.
We look forward to working with you again in the near future.
The Shutter Store Team
Reply from The Shutter Store
Thank you T for your review.
Please be sure to continue to spread the word!
The Shutter Store Team
They are extremely efficient
They are extremely efficient. They call back right away to confirm the order and when I didn't get the email to verify the order, I sent an email and heard back immediately! But don't forget to check your spam folder for their emails!
12 September 2025
Reply from The Shutter Store
Thank you Lori for taking the time to share your experience.
It's customers like you that help bring sunshine in this world. We appreciate your business and look forward to assisting you with all future shutter projects.
The Shutter Store Team
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