The Silent Disco Company Group Ltd Reviews 

210
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment agency
  2. Karaoke Equipment Hire Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(210)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Family New Year's Eve Party Success!

We booked a silent disco for our family new year's eve party and it went really well.

The delivery was early, the set up was easy to understand and the collection was easy too.

All our guests said they had a wonderful time!

31 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi there, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope you hire with us again in the future :)

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, this is the second time we have used Silent Disco their service is impeccable, will be coming back again and again !!

31 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Andrew, thank you for providing a positive 5* star review. We are pleased to hear that you have received a fantastic experience with The Silent Disco Company :)

Rated 5 out of 5 stars

All round fantastic!

Always reliable, excellent service all around. Mark and the Team deliver multiple events for us throughout the year and always have gone above and beyond to make sure we are able to put on an excellent show for our customers. They are quick to resolve any issues that come up in good time, and have always worked with us flexibly, and in a pinch.

11 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Callam, thank you for providing a positive 5* star review. We strive to go above and beyond for our customers and pleased to hear that you have received a fantastic experience with The Silent Disco Company :) We hope to see you again in the future.

Rated 5 out of 5 stars

Service was fantastic on WhatsApp…

Service was fantastic on WhatsApp answered anywhere questions I asked. Drop off and pick up seamless and quality of materials.

4 January 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Callaghan, thank you for providing a positive 5* star review. We are pleased to hear that you have received a fantastic service with The Silent Disco Company :)

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. Ordered 50 headsets with 3 transmitters for a 60th birthday and New Years Eve party. Excellent communication and very accommodating over the Festive period. People were sceptical but by the end really enjoyed the whole experience. Made the party. Would thoroughly recommend as playlists were good and system allowed own playlists to be connected. Excellent value. Thank you.

31 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Maria, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and we're pleased to hear that you have received a fantastic experience with The Silent Disco Company :) We hope to see you again in the future.

Rated 5 out of 5 stars

Great fun and easy

Really straightforward process to order, get delivered, set up and return. Had a great time, all the kit was easy to set up and worked well. Enjoyed the pre-loaded tablets so we could just get straight into the party! Will definitely use again.

31 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Gillian, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and we're pleased to hear that you have received a fantastic experience with The Silent Disco Company :) We hope to see you again in the future.

Rated 5 out of 5 stars

Fantastic service nothing was to much…

Fantastic service nothing was to much trouble for Mark and his team.
It made my daughter’s day even more special creating memories for all of us.
Would highly recommend!
Thank you 😀

25 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Julie, thank you for providing a positive 5* star review. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company :) We hope to see you again in the future.

Rated 5 out of 5 stars

This is our 3rd year on the run of…

This is our 3rd year on the run of using the Silent Disco and our New Year’s party wouldn’t be the same without it

31 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Michelle, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and we're pleased to hear that you have received a fantastic experience with The Silent Disco Company :) We hope to see you again in the future.

Rated 5 out of 5 stars

Such a great company

Such a great company.
All communication was so straightforward and prompt.
Everything was sent with clear instructions on how to use, the equipment was in great order and so easy to use.
I had a small issue with playback on the night, called the 24 hour hotline and got that sorted straight away.
Would recommend and will use again.

8 January 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Erica, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and resolve any issues as quickly as possible. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, equipment easy to use and perfect for our event. Delivery and collection seamless. Will 100% be using for future events

31 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Joanne, thank you for providing a positive 5* star review. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Amazing silent disco

Amazing silent disco.
Would highly recommend amazing time had by all at my daughter’s 16th birthday celebrations. Lots of choice on the preloaded I pad’s also which took the stress away.

31 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Lucille, thank you for providing a positive 5* star review. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Thanks to Silent Disco company our…

Thanks to Silent Disco company our event was a smashing success. The headphones all arrived on time neatly packed and with clear and easy instructions. Would definitely use this company again and would absolutely recommend them!!

26 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Racquel, thank you for providing a positive 5* star review and strive to deliver the highest quality service. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Silent Disco for Autism

One of our annual features as part of our end of year fundraising events. Best way for autistic participants in control of their audio levels and three different genres for different ages. No loud sounds but illuminated by red, green and blue headsets! Highly recommend for autistic and SEND parties and events

27 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Venessa, thank you for providing a positive 5* star review and strive to deliver the highest quality service. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Once again, excellent service.

The company are soooo helpful. I had issues with the booking form, but contacted them direct and they made the whole process so simple. This is our second time of using for a Girl Guiding event and we will do so again. Local teachers were so impressed that they will also be booking for their school.
So simple to set up, everything arrives in good time. The YouTube how to guides are excellent.
I would say - just book!

13 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Victoria, thank you for providing a positive 5* star review and strive to deliver the highest quality service. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Had a fantastic party last weekend…

Had a fantastic party last weekend using the silent disco equipment. All my friends loved the experience, many of them silent disco virgins.
Equipment turned up in plenty of time for the event and was collected swiftly.
Will definitely be having another event in the summer 🥳

22 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Lisa, thank you for providing a positive 5* star review. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future.

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional, highly recommend!

22 September 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Sheila, thank you for providing a positive 5* star review :)

Rated 5 out of 5 stars

100% recommend these guys

100% recommend these guys! We booked these for an 80th birthday and all the guests of all ages got involved; especially the ones who were a bit skeptical to start with. I’d definitely suggest getting the music tablets as they made it very easy to run and kept everyone dancing!

14 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Michael, thank you for providing a positive 5* star review. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future :)

Rated 5 out of 5 stars

I recently hired from The Silent Disco…

I recently hired from The Silent Disco Company and the whole process was amazing from start to finish. From the equipment, to the customer service everything was 5 star. The equipment is extremely easy to set up and knowing I had the 24 Hour Tech Support Line to contact if I needed too really put my mind at ease. 10/10 for these guys, would highly recommend & will 100% be hiring for my future events!

7 December 2024
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Stevie, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and resolve any issues as quickly as possible. We're pleased to hear that you have received a fantastic experience with The Silent Disco Company and hope to see you again in the future :)

Rated 5 out of 5 stars

A day to remember!!

The equipment provided was top-notch: the wireless headphones were of excellent quality, with crisp, clear sound and fantastic range. They were easy to set up, and everything came well-packaged, ensuring there were no issues on the day of the event. Whether it was music, speeches, or a mix of channels, the sound quality remained impeccable.

The team were incredibly helpful, friendly, and attentive. They went above and beyond to ensure our event ran smoothly, offering support and guidance throughout. Their flexibility and professionalism truly made the entire process stress-free.

The silent disco itself was a huge hit—our guests loved the concept! Watching people switch channels, dance to their own beat, and share moments of joy was so much fun. It’s such a unique and engaging experience, and it catered perfectly to all age groups.

We’ll definitely be using them again in the future!🥳

7 December 2024
Unprompted review

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