The Skin Hub Reviews 

54
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had been looking for these items and was pleased to see these at The Skin Hub at a very competitive price ! Great service, lovely Packaging. (I use the very sturdy box as storage for my toiletr... See more

Rated 5 out of 5 stars

As someone who is just starting her skincare journey, they went all the way and beyond to provide guidance to help me with my journey. I am yet to use their product but I have been telling my friends... See more

Company replied

Rated 5 out of 5 stars

As most skin problems are now ignored by the NHS. I had to seek my own treatment elsewhere. I found Skin Hub by chance and am glad I did. Andrew is excellent at what he does. He is fully aware that n... See more

Rated 5 out of 5 stars

Fast delivery, came in beautiful packaging and the products were great! The face masks are a good gift to others as well as for self care. Would recommend! They also have so much information on their... See more

Company replied

Company details

  1. Health and beauty shop

Written by the company

The Skin Hub is a online UK retailer of the most popular & effective Korean skin care brands, from Cosrx to Sioris. The Skin hub aims to help customers make sense of their skin by providing questionnaires and informational video content to ensure customer make the best decision when shopping for products for their skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.6

All reviews

(54)

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Rated 5 out of 5 stars

The snail mucin power essence is great !

This stuff has been amazing to my skin, I find myself checking in the mirror to make sure I not seeing things. I love it !
I have had the product for a while, so I do not know the exact date to put for the review but I love it.

The package is was very thoughtful and aesthetically pleasing when it arrived.

24 October 2022
The Skin Hub logo

Reply from The Skin Hub

Thank you so much, we are so so happy that you had an great experience with us, we sincerely hope to see you come back soon 💕💕

Rated 5 out of 5 stars

Sensational products

Sensational products, I am an eczema sufferer and for years I have struggled to find skin care products that would deliver this level of standard. I’ve seen drastic reduction of blemishes, reduction of oil as I have sensitive- yet oily skin. It always proved a problem to solve, The skin hub team are incredible. Products are delivered promptly and they even have a quiz to help guide you in the right direction. Honestly my results have been life changing and I owe it all to this brand and their amazing g products. Gone see the days of hiding my scars to go to the shops. I know have skin that is even and glows. Thank you 😊 keep shining!

4 November 2022
Unprompted review
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Reply from The Skin Hub

thank you so much for such a touching review! This means so so much thank you 💕💕

Rated 5 out of 5 stars

Amazing skincare!

Amazing skincare! Amazing customer service! THE ABSOLUTE BEST WEBSITE FOR ALL YOUR SKINCARE NEEDS :)

28 October 2022
Unprompted review
The Skin Hub logo

Reply from The Skin Hub

We are SO happy to hear this!! Thank you so much for such an amazing review! 💖 💖

Rated 5 out of 5 stars

Excellent

Authentic products at a great price and excellent service! Would definitely buy again

12 October 2022
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Reply from The Skin Hub

Thank you so much, we are so thrilled to hear that you were happy with the service, we hope to see come back 💕💕

Rated 5 out of 5 stars

Swift and friendly service.

Swift and friendly service.
The personal touch is greatly appreciated.

6 October 2022
The Skin Hub logo

Reply from The Skin Hub

Thank you so much! We are super thrilled that you were happy our service 💖 💖 💖

Rated 5 out of 5 stars

Excellent company! Great customer service. placed my order just as the mail strike…

Great company to buy from. Placed my order on a whim just as the mail strike came into effect. Despite this my order arrived ahead of time within days. There was a tiny glitch with my original order however. The Skin Hub resolved it like the professionals they are in record time! And the items I bought from them turned out to be perfect for my needs.

1 September 2022
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Reply from The Skin Hub

thank you so much for your feedback, we are so sorry for the slight mishap, but we are so glad that we were about to serve you 💖 💖

Rated 5 out of 5 stars

Absolutely delighted with my order plus…

Absolutely delighted with my order plus they gave me some amazing freebies which I was happily surprised about. Defo ordering from them again and soon

18 July 2022
Unprompted review
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Reply from The Skin Hub

Thank you so so much! We are so overjoyed that you enjoyed shopping with us! 💖 💖

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the items I ordered were delivered really quickly! Got the cutest little personalised note in the package as well which is a really nice touch. Could not recommend them more!

10 July 2022
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Reply from The Skin Hub

Thank you for your kind words! We are so happy to have you shop with us, and thank you further for the recommendation! 💕💕

Rated 5 out of 5 stars

new skincare go-to!!

really professional company with the highest
quality products in stock. The packaging is gorgeous and the team makes you feel really well looked after. This will be my one-stop shop for all skin care. Cant wait to see future products they release

28 June 2022
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Reply from The Skin Hub

thank you so much for all your support! We deeply appreciate you 💕💕

Rated 5 out of 5 stars

Great service

Found this page randomly on tik tok and thought I would give it a go since I have been wanting to try Korean skincare.
My products arrived quickly packed in a cute box with a hand written thank you note! Does it get any more personal than that these days! It was also well packaged and had dissolve-able packing peanuts which is great! Overall I am very happy

16 June 2022
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Reply from The Skin Hub

Thank you so so so much! We are so happy you had shopped with us! We hope to see you again 💖💕💖💕

Rated 5 out of 5 stars

Good stuff!!

No complaints - products received on time and communication was good. Happy to find some good skincare not available in the shops. Looking forward to seeing the results.

Also The Skin Hub included a sweet note in the package aswell - thank you!!

31 May 2022
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Reply from The Skin Hub

Thank you so so much! We are super thrilled that you were happy with the service, and we are so grateful that you have chosen to shop with our small business! 💕💕💕💕

Rated 5 out of 5 stars

As the first international customer

As the first international customer - The skin hub, you did great! Thanks for your very warm packaging. I love it. You‘re such an awesome shop and brand. Good luck 🍀🙌🏼 And all the best from Germany 🇩🇪🤩

*Why I’m ordered international? Because my sunscreen was sold out and The skin hub was the only shop worldwide that has my stuff. Good job!

30 April 2022
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Reply from The Skin Hub

Thank you so much Eva! We were over the moon to receive an international order. You have a very special place in our hearts, your order will go down in the skin hub history books for sure! Thank you so much 💗

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service - can’t wait to use them again!

19 April 2022
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Reply from The Skin Hub

Thank you so so much! We are so thrilled to have you shop with the skin hub 💗💗

Rated 5 out of 5 stars

Amazing company and lovely owner!

Amazing company and lovely owner. This is my third order I've placed and it certainly won't be my last! Great product's and fantastic packaging!

21 February 2022
The Skin Hub logo

Reply from The Skin Hub

Thank you so so much, we are so happy to have you shop with us, your support means the world to us! We hope so much to see you soon 💗

Rated 5 out of 5 stars

I was looking for a place where to…

I was looking for a place where to easily pair treatments and create a routine and I found it! I love the main ingredients short and clear explanations, really helpful.

19 February 2022
Unprompted review
The Skin Hub logo

Reply from The Skin Hub

Thank you so much, we are so happy that we helped make sense of your skin 💗

Rated 5 out of 5 stars

Finally I can get Korean skincare in the UK!!

Excellent products and customer service. The survey really helped me find out what products I needed when I was feeling overwhelmed 🙌🏼

28 January 2022
The Skin Hub logo

Reply from The Skin Hub

Thank you so much, we are so happy to have helped you further discover the world of Korean skincare. We cannot wait to watch you glow 💗💗

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