Skin Republic  Reviews 

368
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, showing visible improvements in their complexion and glowing results. People also appreciate the simple online purchasing process and the gentle formulas that suit sensitive skin types perfectly. Many consumers emphasize that the items deliver what they promise, offering reliable hydration and effective skincare solutions. Some reviewers were not happy with the delivery times, mentioning that parcels took longer than expected to arrive. A few people also suggested that the company should consider changing their courier service to improve shipping efficiency.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing immense satisfaction with serums and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and appreciation for the... See more

Delivery service

Clients share positive opinions on delivery_service, noting that shipments arrive quickly and efficiently.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot rave enough about Skin Republic! As someone who has struggled with dark marks and acne-prone skin for years, I’ve finally found a product range that delivers real, visible results. Sinc... See more

Rated 5 out of 5 stars

I’m extremely impressed with Skin Republic. I absolutely love their products, the quality is consistently excellent and my skin always feels amazing after using them (53 year old) What truly surp... See more

Rated 5 out of 5 stars

The most amazing serums and face mask I've used ! The serums actually do what they say the do. I've suffered from tiny bumps on my face and after starting the glycolic and lactic acid serum... See more

Rated 5 out of 5 stars

The order process was easy and I was kept up to date from start to finish. Delivery was quicker than expected. Absolutely love the products purchased, I can’t find these in stores, very glad to... See more


Company details

  1. Beauty product supplier

Written by the company

Skin Republic is a multiple award winning skin care range combining the latest advances in skin care with nature’s restorative properties. Scientifically formulated and dermatologist tested, our range of products focuses on skin care for the face, under the eyes, neck and décolletage, hands and feet. Concentrated nutrient rich ingredients nourish, rejuvenate and hydrate, helping you to maintain healthy looking, glowing skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(368)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i have been using the anti oil and spot…

i have been using the anti oil and spot serum for a while now yesterday i purchased a new bottle only to find out that the contents of the bottle didnt match the contents of previous bottles it smelt like sanitzer or alcohol im really disappointed after calling customer care and driving up and down i finally got a refund but how does this help me as i still dont have any of the correct serum ...im not sure if i should try other brands or just not continue with these products

25 October 2023
Unprompted review
Rated 1 out of 5 stars

THE SILICONE MASKS YOU SENT ME IS WAY…

THE SILICONE MASKS YOU SENT ME IS WAY TO BIG. SUPPOSE TO ADJUST TO FACIAL CONTOUR AS STATED ON THE PACKING. I HAD IT FITTED ON 3 DIFFERENT FACES AND IT'S WAY TO BIG AND LOOSE ON EVERYONE'S FACE. I ORDERED 2 AND HAD TO PAY R100 FOR THE COURIER. I LOST R300. NOT GOOD SERVICE AT ALL. I FEEL THAT YOU MUST SEND ME A VOUCHER FOR THE MONEY I LOST TO BUY ANOTHER PRODUCT FROM YOU. I BOUGHT THE EYE PATCHES AND IS VERY HAPPY WITH IT.

11 October 2023
Rated 2 out of 5 stars

Delayed delivery

Your delivery time lines are too long.

2 October 2023
Skin Republic  logo

Reply from Skin Republic

I'm sorry to hear you've experienced a delay with delivery. We are working on improving our delivery times with additional capacity for packing orders.

Rated 5 out of 5 stars

Happy customer

I’m so happy to update my review because after my complaint of not receiving all my items, skin Republic did send my items and they also gave me an extra mask sheet. I’m very happy with how they go out of their way to satisfy their customers. Will definitely be ordering again them them.🙏🙏

25 September 2023
Skin Republic  logo

Reply from Skin Republic

Hi Jackie. Thank you so much for taking the time to update your review. We were happy to help and are glad to hear you'll be back.

Rated 3 out of 5 stars

Very unhappy about the moisturiser bottel

It's only my first week of using but I am optimistic. I am however very unhappy with the bottel of the moisteriser!!!! Every time I open it the moisturiser just comes squirting out. I have already lost half of its contens because of that without sqeezing, I even tried to hold it upright but very frustrated and unhappy about that

10 September 2023
Skin Republic  logo

Reply from Skin Republic

Hi Bianca. We're sorry to hear you're having trouble with your moisturiser packaging. Thanks for bringing this to our attention. We will reach out to our product team for assistance and contact you directly with their feedback.

Rated 5 out of 5 stars

I genuinely love your products just…

I genuinely love your products just wish Dischem & Clicks had all your products on hand( in store) .
Received my package after 3days of purchase which is sufficient for me ☺️. Overall I’m happy 😊 with the service & products

10 September 2023
Rated 4 out of 5 stars

Delivery didn't take a long time,I…

Delivery didn't take a long time,I think within four days,my order was at my doorstep. I really love my new serum and it delivers what it said it would. Remove dark spots and keep skin hydrated. I can finally say "bye bye dry skin!😊"
I'm happy with my purchase!

31 August 2023
Rated 4 out of 5 stars

Good products

I'm really enjoying the products and have seen an improvement in my skin within two weeks. The delivery was made timeously, and it was easy to track.

30 July 2023
Rated 5 out of 5 stars

I love skin republic

I love skin republic! Just a pity I can't find the whole range at Clicks. My online order arrived within days and I love my products! The facewash and moisturiser is amazing!

31 May 2023

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