Skin Republic  Reviews 

368
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, showing visible improvements in their complexion and glowing results. People also appreciate the simple online purchasing process and the gentle formulas that suit sensitive skin types perfectly. Many consumers emphasize that the items deliver what they promise, offering reliable hydration and effective skincare solutions. Some reviewers were not happy with the delivery times, mentioning that parcels took longer than expected to arrive. A few people also suggested that the company should consider changing their courier service to improve shipping efficiency.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing immense satisfaction with serums and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and appreciation for the... See more

Delivery service

Clients share positive opinions on delivery_service, noting that shipments arrive quickly and efficiently.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot rave enough about Skin Republic! As someone who has struggled with dark marks and acne-prone skin for years, I’ve finally found a product range that delivers real, visible results. Sinc... See more

Rated 5 out of 5 stars

I’m extremely impressed with Skin Republic. I absolutely love their products, the quality is consistently excellent and my skin always feels amazing after using them (53 year old) What truly surp... See more

Rated 5 out of 5 stars

The most amazing serums and face mask I've used ! The serums actually do what they say the do. I've suffered from tiny bumps on my face and after starting the glycolic and lactic acid serum... See more

Rated 5 out of 5 stars

The order process was easy and I was kept up to date from start to finish. Delivery was quicker than expected. Absolutely love the products purchased, I can’t find these in stores, very glad to... See more


Company details

  1. Beauty product supplier

Written by the company

Skin Republic is a multiple award winning skin care range combining the latest advances in skin care with nature’s restorative properties. Scientifically formulated and dermatologist tested, our range of products focuses on skin care for the face, under the eyes, neck and décolletage, hands and feet. Concentrated nutrient rich ingredients nourish, rejuvenate and hydrate, helping you to maintain healthy looking, glowing skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(368)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication and Frequent Updates

It was great to always know what is happening with your order. At all stages of the process, I was notified until the day of delivery. So I could easily plan to have someone to receive my order even in my absence.

6 January 2025
Rated 1 out of 5 stars

The lift up face and chin mask is the…

The lift up face and chin mask is the biggest load of rubbish. Within A couple of minutes of “attempting” to put it on, I ripped it off and I threw it to the ground because it annoyed me that much. The sides are supposed to go over your ears automatically break and the mask is just crap and doesn’t even sit on your face properly. You can’t even get it to stick to your cheeks because of just the way the it is. So annoyed. Waste.

4 January 2025
Unprompted review
Skin Republic  logo

Reply from Skin Republic

Hi Amanda. We're sorry to hear about your experience with our new Lift Up Mask. Please reach out to our support team info@theskinrepublic.com and we'll assist with a replacement.

Rated 1 out of 5 stars

Useless

Useless. First you delivered wrong order. You reshipped order but it's been in transit since 23 December. PLease refund me my money since you are useless

20 December 2024
Skin Republic  logo

Reply from Skin Republic

Hi Nononshe. We're sorry about the delay with delivery of your replacement package. We hope you enjoy the skin care goodies you ordered.

Rated 1 out of 5 stars

Till today I didn't receive my parcel

Till today I didn't receive my parcel

9 December 2024
Skin Republic  logo

Reply from Skin Republic

We're sorry about the delay with delivery. Our courier partners are working hard to deliver before the holidays. Your parcel is at the local depot and should be with you soon.

Rated 1 out of 5 stars

I still didn’t receive my order!!

I still didn’t receive my order!!! Please resolve this issue!!

9 December 2024
Skin Republic  logo

Reply from Skin Republic

We're sorry about the delay with your order. Our courier partners are working hard to clear backlog from Black Friday sales. The good news is your order is out for delivery and should be with you soon.

Rated 1 out of 5 stars

I bought a skin republic Niacinamide…

I bought a skin republic Niacinamide 10% & zinc serum yesterday..I applied it on my face and I woke up with lots of rash on my face...I bought it at clicks

11 December 2024
Unprompted review
Skin Republic  logo

Reply from Skin Republic

Hi Peral. We're sorry to hear our Niacinamide 10% Serum didn't work out for you. Our products are dermatologist tested however, because everyone's skin is unique, we recommend carrying out a patch test before use to rule out any sensitivity.

Rated 5 out of 5 stars

Wonderful all round

The online store is very easy to navigate. Checking out is a breeze. Everything is packaged so well and arrives in great condition. I love all the products I've bought so far, some new and others are restocks

28 October 2024
Rated 5 out of 5 stars

5 stars!

5 stars!
I was very happy and surprised because I did not expect to get my products delivered so soon, 2 days. I bought the eye patches at clicks in the past and were very impressed. So based on that experience I went ahead and bought quite a few products especially because the sale prices were fantastic.

30 October 2024

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