snugbook ltd Reviews 44

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

The product is excellent. The shipping is slow. I read other reviews who mentioned this so I was aware and did not mind the delay. I still give a high score here because I am very satisfied with my pu... See more

Rated 4 out of 5 stars

I placed an order about a month ago and there was a lack of communication on the status of my order. Since bringing this to their attention, the owner of the shop has reached out to apologise on the p... See more

Rated 4 out of 5 stars

It’s the best book pouch, the Snugbook people are golden, delivery takes a while. Delay is the least important part for me. Trustpilot solicits reviews after a week, by which time a lot of people only... See more

Rated 1 out of 5 stars

After I placed the order I received the tracking information, followed by emails from the shipping company asking me to pay the duties and taxes. No where in the order process did it say I had to pay... See more

Company details

  1. Gift shop
  2. Books Wholesaler

Written by the company

Snugbook world's leading book protection! Snugbook is a brand inspired by book lovers and readers and driven by design. Snugbook began when we realised that everything valuable has a protective case that is easily accessible with designs to suit everyone. Books on the other hand don’t, although they are some of our greatest possessions that we carry everywhere and can be easily damaged, but there aren't many book pouch options and designs. Hence, we created Snugbook, we design book pouches focused on protection and mobility to meet the demands of today's readers, thinkers and young geniuses.


Contact info

3.0

Average

TrustScore 3 out of 5

44 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

First order was placed back in January…

First order was placed back in January on Not on the High Street for this item, nothing arrived so chased after the expected delivery date - no response after several attempts and they even ignored support messages from NOTHS.

Tried ordering direct, no dispatch, chased again and finally came back to me with some excuse about issues with Royal Mail and lots of orders going missing. Whilst that may be partly true it doesn't take 3 weeks to respond to an email or advise a customer what is going on.

Still no item & really wouldn't have bothered with second order if it wasn't want my daughter asked for! VERY POOR!!

23 February 2022
Rated 5 out of 5 stars

Bought the travel envelope and love it!

Bought the travel envelope to use for taking my books around in my bag. It’s so cool! I love the travel theme with all of the country stamps. The quality is amazing and seems durable and long lasting. Would purchase again!

17 January 2022

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