The Snugg Reviews 

I bought a Snugg cover for my iPad mini about 16 months ago and was really pleased with the quality and fit, so much so that I bought the same cover for my iPhone! I recently had a problem with the iPad cover and contacted Snugg who confirmed that it was covered by a lifetime guarantee and sent a replacement within days! Very impressive customer service!

The service from Snugg is outstanding and the lifetime guarantee is definitely true. I had had my phone cover for 5 years which I consider to be a long time for such an item. The internal clips broke and I contacted Jim at Snugg. Within 48 hours they were sending me my free of charge replacement. 100% recommend them.

I can’t recommend snugg phone covers more highly. I’ve used them for several phones and know my phone is safe and secure. Communication with Jim and Anna is excellent, very helpful and sort any issues quickly.
I had an issue with my phone cover, leather was wearing in several places for no apparent reason and leather lifting from the case. Sent a few photos to Snugg and within days received a new case.
Snug’s lifetime guarantee gives you peace of mind and you know you will receive 5 star treatment. This company and product is fabulous- highly recommended.

5 stars for product, service and warranty. Can't fault them. My problem was solved promptly, courteously, and efficiently. Many thanks. Will always use The Snugg

I had used my Snugg iPad case with keyboard for my years, it not only protected my iPad on those occasional drops or stepped on by my young grandson…it as well worked near flawlessly too… then a sudden issue with keyboard..and after a few “try this option” fixes from the support team… it was deemed a replacement was necessary… that arrived promptly…so all good to go again!!!
5 stars for product, service and warranty…. hopefully when I upgrade my iPad … I will also get a new Snugg for it… thanks again.

Snugg always provides excellent customer service. Thank you Anna and Jim, true professionals.

Exceptional customer service, well-informed associate, Prompt response, friendly and efficient replies.

I have owned Snugg cases for my iPad and for my families iPads for many, many years now. It is my go to brand for cases. Recently, I had the most recent one have an issue with the two layers of leather staying together. Snugg stepped right up to the plate and replaced it with a new one and stood by their product. Excellent customer service and a company that stands behind their customers. Highly recommend Snugg and it's cases!!

I purchase a Snugg for my iPad over ten years ago. While it has some mileage on it, it still performs like the day I bought it. The construction fit and stitching are excellent. The Snugg I purchased for my new iPad has the same fine quality. Customer service was very good.

Excellent service and communication and quickly resolved replacement I pad cover under lifetime guarantee
Would recommend to anybody

Excellent product.
Protects my Iphone 13 pro max
I keep my ID and credit cards too.

Superb customer service and product guarantee

Excellent customer service.

The Snugg Lifetime Guarantee is honoured with minimum fuss.

My iPad cover was damaged so I contacted Snuggs. I found the staff very understanding, patient and efficient.Excellent and polite service.

Superb service. Thank you Anna.

Customer service team was very helpful with providing shipping information. I ordered the Snugg iPad Pro 12.9 case w/ keyboard. Works well. I also have the same case for my iPad mini for several years now and work great!

They replaced my faulty iPad case without fuss

I replaced my very old Snugg phone case in July with a new one - I felt that I had certainly had my moneys worth from the old one. Unfortunately part of the plastic casing broke off the new one and I felt that this was possibly a ‘fault’, so I took a photo and sent it to customer services. I had an immediate reply, asking me for further evidence of purchase eg order number. After a couple of further clarification emails - which were always polite, professional yet personable I was told that a replacement was in the post, arriving on24th December. I am extremely impressed with the customer service of this company and thank Jim and Anna for their ‘way of being’ with me, the customer.

Perfect quarantee. They changed my case after 6 years use - without any problems, complaints or anything. Really a full-lifetime-quarantee! Highly recommended!

Had a problem with the case , but no problem I contacted the seller and it was all sorted out. Excellent customer service and communication !