The Solar Co. Reviews 

105
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, extensive knowledge, and clear communication throughout the process. Many people highlight the efficiency and seamless execution of the installation, often noting its speed and high standards. Reviewers consistently praise the excellent service, from initial consultation to aftercare, and are very satisfied with the quality of the product and the final results. While some projects encountered minor obstacles or unexpected changes, customers consistently report that the company adeptly managed these situations, ensuring smooth progress and positive outcomes. People also appreciate the company's responsiveness and proactive approach when issues like equipment malfunctions occurred, quickly resolving problems and maintaining excellent after-sales support.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the high standards of work and the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, expertise,... See more

Product

Users describe positive interactions with product, particularly regarding solar panels and battery systems.... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication and... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the high standards of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George and Mark provided great advice throughout the process, from design to installation as well as the for the after care. Our project was a bit difficult to scaffold, but they came up with a se... See more

Rated 5 out of 5 stars

George and Mark were very helpful, explained things very well and took trouble to make sure we understood how things were going. They were prompt in answering our queries. The installation process was... See more

Rated 5 out of 5 stars

Really impressed - the service was bespoke and friendly, rather than one size fits all. The solar installation was promptly arranged and, on the day itself, quick and efficient. And after installation... See more

Rated 5 out of 5 stars

George and Mark were very knowledgeable and provided good guidance and advice. We had a flat roof over multiple levels. The installation survey was thorough and this gave assurance to us. They w... See more


Company details

  1. Solar Energy Contractor

About The Solar Co.

Written by the company

The journey to net zero.

Solar and other forms of green energy are the future of energy production in the U.K. We wanted to create a customer experience that did justice to the benefits of Solar and its accompanying parts.

Delivering outstanding service.

Our unique background means we have been able to redefine the customer experience completely. From our interactive calculator to the rigorous post-installation checklist - our customers know that not only are they getting the right system for them, but the workmanship is of the highest standard.

The right experience.

Our goal is to provide the correct information to our customers so they can make an informed decision on the project. We are committed to providing the best value for money in the industry. We are MCS certified - the go-to quality assurance scheme for renewables in the U.K.


Contact info

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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No recent history of asking for reviews

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4.9

All reviews

(105)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solar panel remedial works

Carried out remedial work on my solar panel installation. Very friendly but professional. Kept me informed on progress and follow up after work completed. Took time to explain any changes. I highly recommend from my experience.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

I could not be happier with my results

I could not be happier with my results. George and his team were very professional and were great to work with. Their work was excellent and they’re cleaned up after the job was complete. I would definitely recommend them to anyone needing or thinking about installing solar panels. Kathryn and Daniel

8 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant - absolutely love this company

I have told everyone about how brilliant The Solar Company are - they found the very best system for us, gave us it for by far the best price we had found. They made the process simple and were incredibly helpful, way beyond what we could have hoped for. I wish all companies we deal with were like these guys. Personal, excellent service.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with solar panel and battery install.

An excellent job by George and the team, from start to finish. Happy to discuss all the details of the install in advance and agreed a competitive price. Despite quite a large install (20 panels and two batteries), all went as planned and all the team were punctual and worked to a high standard. The system has now been generating for just over two months and we are very happy with the results. After the install, the team have also been very quick to respond to any queries. Highly recommended.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable advice, smooth install, good after sales support

The personal service they gave was great, working with me to find the right setup and balance of panels to batteries.

The install was smooth and took less than a day, they look great on the roof! Since the install they have been quick to answer any questions and configuration I needed.

I have recommended them to friends!

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Installation felt like a well oiled military operation.

George and Mark visited us for an initial site inspection, explained the process thoroughly and prepared a quotation off site. They revisited for a thorough site survey before installation. The day our panels were installed felt like a well oiled military operation. Everything proceeded on time, the scaffolders, installers and electrician were very polite and tidy. Either George or Mark were there to supervise and ensure that we were kept fully informed.
We unreservedly recommend The Solar Co as Solar Panel installers.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

A very good sales experience

We had a very good experience with the Solar Co, buying a PV system with a battery.
Getting a solar system is difficult and complex, and it's hard to know what to expect and whether it's worth the investment. George did a very good job helping us navigate that and make a decision we were happy with. And he was very patient with my questions.
The Solar Co also provided helpful post-sale support with getting the paperwork done and recommending a good export arrangement.
George didn't 'hard sell' us, and I appreciated his honesty in suggesting we not buy a heat pump, based on the high installation costs.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient company

George and Mark from The Solar Company attended on same day to carry out a survey and advise on replacing my Inverter which was not working. They were very professional and efficient and provided me quotes on three options. I chose to replace the broken down Inverter with a Sunsynk Inverter and Sunsynk Battery -5.32. Within a week they attended to install both the Inverter and Battery and I am vey pleased with their work. I will recommend The Solar Company to anyone who wants to install solar to generate electricity. Good Company.
Mr Emmanuel Hanson, Sydenham

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Solar

Let’s start with George and Mark and the Team. Very professional. Very knowledgeable and genuinely a great bunch of guys. Can’t fault them.
The cost. This was one of the reasons I took time in getting Solar. When I mean time. I mean about 3 years. It is a big investment but after doing research and calculations and actually having it up and working I wished I had got it done a couple of years ago. It should pay itself off in just over 5 years and even now I can’t use all the free electricity.
The service we got was very professional. They couldn’t have done anymore.
They stuck to their word with timings/costs/paper work etc.
I had very little to worry about and have already recommended them to others.

As a business they are definitely doing everything right as I rarely give feedback but they have done a grand job and get my recommendation.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

The company was very helpful.

The company was very helpful and onetime all went well during the install of the sola system. If you want a reliable company and very friendly and helpful then I would recommend The Solar Co.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Great choice for your solar installation

We're very happy we went with George, Mark and their team for our solar PV + battery installation. Communication was excellent, they really know their stuff and they were good to deal with. On the day the installation went smoothly and we're happy with the result. After-sales service is also excellent. Top marks.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with the experience with…

Really happy with the experience with this company. Mark and George were professional and knowledgeable, and answered any questions we had thoroughly. They were punctual and reliable and gave us honest advice as part of the survey. The installation was quick and hassle free. The after care has been brilliant too, Mark being very responsive and answering any queries without delay. Highly recommended!

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

George and the Team at the Solar company were amazing. First they did a proper survey with drones to measure the roof rather than just using google maps (which was out of date as we’ve had a loft conversion recently). They were able to give us a quote on a mixed system for a flat roof and pitched roof and provided a full breakdown of costs and estimate of solar production and savings. The install was quick and painless and after care brilliant. They truly went above and beyond. The system is operating brilliantly and we’re on track for the system to pay for itself in 5 years. Highly recommended!

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and outcome

Fantastic service and outcome! I was dubious about the calculations provided during the survey as it sounded too good to be true but the panels and batteries are actually performing slightly better than was estimated. This was probably helped a lot by our large SW facing roof slope which allowed 22 panels to be fitted. From survey to install was only 4 weeks and installation was very smooth and all completed in 1 day. I highly recommend The Solar Company

12 March 2023
Unprompted review
Rated 5 out of 5 stars

Really pleased with the solar panel…

Really pleased with the solar panel installation last month. The whole team were polite, friendly and helped with questions I had. The installation looks very smart and Mark showed me the app so I’ve been checking frequently how it’s working! So please pass on my thanks to the team as I highly recommend them.

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Competitive price and very swift and…

Competitive price and very swift and efficient service.. From initial decision to actual works process was smooth and issue free.. Works were very tidy and professional. Would happily recommend services to anyone.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellence from everyone at The Solar Co…

Excellence from everyone I have dealt with at at The Solar Co for our battery and panel installation. Mark was fabulous and George was excellent, both were very knowledgeable and professional. The Solar Co came out to do our survey, and George took the time to explain everything, which made the decision much easier.

The post survey report set out the details of the project, but the panel layout and saving calculations sealed the deal for us.

The installation was booked a few weeks later, and Mark and the team completed the job in one day to a very high standard. Mark talked us through the app the next day and explained how it all works.

Super happy with every aspect of the service from The Solar Co. Insightful, responsive, professional and I would 100% recommend them.

12 January 2023
Unprompted review

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