The Stirling Candle Company Reviews 141

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are exactly as hoped and smell amazing, filling homes with wonderful and long-lasting scents. The quality of the items, including candles, wax melts, and diffusers, is frequently highlighted as excellent, with many appreciating the beautiful presentation and packaging. Reviewers also commend the fast and prompt delivery service, often arriving quickly and in perfect condition, making the overall ordering process smooth and easy. However, some people mentioned that the smell of certain products was not strong enough, leading to dissatisfaction with their purchase.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and delightful... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and prompt delivery... See more

Quality

Clients share positive opinions on quality, with many reviewers delighted by the products, describing them as... See more

Order

Reviewers highlight positive aspects of ordering, with many finding the process easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an Official Scotland National Football Team Travel Tin Candle (Tartan) and it is exactly as I'd hoped. Good value and really lovely. Will certainly order again. Customer service excellent.

Company replied

Rated 5 out of 5 stars

Prompt delivery, wonderful fragrance. The wax melts fill the house with their scent and last for ages. Delighted customer and happy family, the gingerbread is our favourite and makes us all smile.

Company replied

Rated 5 out of 5 stars

This is a great little company. Ordered lemon & ginger diffuser-gorgeous, long lasting scent. Had problems with delivery due to my own mistake, but this was soon rectified by the excellent customer se... See more

Rated 5 out of 5 stars

I had an issue with the delivery of my order and when I contacted Stirling Candle Company it was resolved very quickly. Very efficient and friendly service. The candles, wax melts and diffusers all... See more

Company replied


Company details

  1. #26 of 87 best companies in Candle shop
  2. #92 of 377 best companies in Gift shop

Written by the company

At our family business, we pride ourselves on using only the finest ingredients in our Scottish candles and wax melts. Our artisan products are made in Scotland from our home in Stirling, central Scotland. We produce Scottish hand poured luxury scented candles. Visit Scotland and pick up that perfect Scottish gift.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Easy to order and collect

Easy to order and collect. Great quality product. Would definitely purchase from them again.

15 December 2025
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you very much :)

Rated 5 out of 5 stars

Good all round

Good communication, fast delivery and lovely product

15 December 2025
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you for the review, it's very much appreciated.

Rated 5 out of 5 stars

Excellent service and fantastic product The product and customer service were…

The product and customer service were both excellent.The candle is high quality and smells fantastic . I was unable to collect the candle at the times that suited and the owner very kindly posted it out free of charge because of my specific circumstances.It was a kind gesture and much appreciated .The communication was excellent.
I would highly recommend this family run company and will be ordering from them again .

12 December 2025
Unprompted review
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you so much for your lovely review! 🌟 We’re truly touched by your kind words. It means a lot to us that you appreciated not only the quality of the candle but also the care we try to put into our service. We know how important it is to go the extra mile for our customers, and it’s wonderful to hear it made a difference for you.

Being a small, family-run business, every order and every bit of feedback really matters to us, and hearing that you’d recommend us and plan to order again is incredibly rewarding. We can’t wait to have the pleasure of creating more beautiful candles for you in the future! 🕯️💛

Thank you again for supporting us and for taking the time to share your experience.

Rated 5 out of 5 stars

Winter set

Nice packaging. The candles make for perfect Christmas gifts. Owners were very accommodating and promptly responded to our order.

8 December 2025
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you! 🎄✨ We’re thrilled the Winter set made perfect Christmas gifts and that you had a smooth experience with your order!

Rated 5 out of 5 stars

Delivered what was ordered quickly

Delivered what was ordered quickly. Smells good and well presented candle as well

7 December 2025
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you! 🕯️✨ We’re so glad you’re happy with your candle and the presentation. Really appreciate your support!

Rated 5 out of 5 stars

Wax melts

Prompt delivery, wonderful fragrance. The wax melts fill the house with their scent and last for ages. Delighted customer and happy family, the gingerbread is our favourite and makes us all smile.

2 December 2025
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you so much! 🕯️✨ We’re thrilled the Gingerbread wax melts are bringing joy to your home. Really appreciate your kind words!

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