The Student Nest Reviews 39

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

My daughter and 2 friends rented a student accommodation on Smithdown Road through Nest - the 3 girls all paid £250 deposit each. Nest are now refusing to refund the deposits stating an excess use of... See more

Rated 1 out of 5 stars

Avoid!!! The company has a CCJ against them however they have still refused to pay what they owe me. My profile picture shows the CCJ they have. If you got to trustonline or any other company searc... See more

Company replied

Rated 1 out of 5 stars

Now that my review has been verified, please don't trust any of the positive comments given to this organisation,as previous tenants have mentioned that the manager always asks for positive feedback.... See more

Company replied

Rated 5 out of 5 stars

I run my own cleaning business in Liverpool and have been completing work for Roy from Student nest on his rental properties in Liverpool for nearly a year now. I can honestly say that this landlord g... See more

Company details

  1. Estate Agents

Information provided by various external sources

The Student Nest provides unique student houses in the best locations in your university city or town. Get info, tips & news on the best places to live.


Contact info

2.0

Poor

TrustScore 2 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

We really like the house and we think…

We really like the house and we think that is pretty good. The treatment was very good and we feel pretty comfortable in the house.

14 July 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you very much for such a great review.

We work really hard to ensure each of our tenants feel welcome in our houses, so I am happy to see that reflected on your stay with us.

I also made sure Rebeca got the recognition she deserved for the assistance she offered you. She was really happy to see your review :)

Hope to see you again soon!

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

I was looking for a room in Liverpool…

I was looking for a room in Liverpool as soon as possible and friends of mine recommended Roy. It's been great communicating with him and he works fast and well. There haven't been any problems and he's been very accommodating and friendly.
If you need a place to live, I would definitely recommend The Student Nest.

16 April 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Moving to a new city can be daunting, especially when you need a place to stay urgently.

With members of our team having been in similar positions, we understand that sometimes you just need a friendly reassuring face and a place you can be confident to call home 😊

Honestly, where are just there to help with whatever you need.

Thanks for the love Amy!

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

Only pleasant experience

I have had only pleasant experience with The Studen Nest.☺️ Roy clarified and helped me with everything I needed. The houses, he offers, are very beautiful. I wish, I knew about The Student Nest earlier.

15 March 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Hi Vaclav,

Reading your flattering review made my day :)

Many thanks for sharing your impressions on your experience with the world...Your eye for good design details and honesty in your experience are striking and very much appreciated.

Roy - Tenant Services
The Student Nest

Rated 1 out of 5 stars

Avoid!!!!!!!!

Avoid!!!
The company has a CCJ against them however they have still refused to pay what they owe me. My profile picture shows the CCJ they have.
If you got to trustonline or any other company search website you will be able to see the CCJ they have under realnest investments which own student nest.
They have tried to have my post removed numerous times, however I have shown trust pilot all the evidence requested including the CCJ letter which is still unpaid!

10 March 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

As a company, we use the TrustPilot platform to give our tenants a voice on their experiences with us (Good or Bad) and to help us in improving our services!

Though we do not always get it right, we will always work hard to make sure your stay with us is pleasant and our houses lovely:)

Reviews submitted by the user are not a reflection of our services. The user is not and has never been a tenant of The Student Nest.

We are taking steps with TrustPilot to have this addressed.

Tenant Services
The Student Nest

Rated 5 out of 5 stars

Everything was fine!

It was really easy to move in. The room is nice and comfortable and the landlord was always friendly, helpful and very understanding. We are happy to be here and would always come back.

1 March 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you very much for the great review.

We have a lot of pride in our houses and as landlord's we are friendly because we have the best tenants :) Honestly, we are just here to help make your stay with us that much more special.

Thanks for the love!

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

A very kindful people who takes care of…

A very kindful people who takes care of you and give you all facilities to all you need. Very confortable place and with all you need and when you need it.

I recomend it for all erasmus or people from other countries because they understand the troubles that you have to find a location and help you giving you time to do all arrangements.

27 February 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you for the kind review Isidre.

We take great care in understanding each of our tenants’ needs, even those relocating to a new city to start a new adventure.

At The Student Nest we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

We look forward to welcoming you back to our house in the future.

Kind regards,

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

Quickest and most convinent way to find…

Quickest and most convinent way to find high standard accommodation for students. The agents fully understand each student expectations and needs. I could definitely recommend any student

16 February 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Hi Liz,

Thank you for taking the time to post a review. We appreciate our tenants' feedback as it helps us improve in making student living even more lovely.

We take pride in a personalised service so thanks for recognising this in your kind review and for letting us know how we did!

Kind regards,

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

Perfect!

Nice house at a wonderful price. The staff Roy is massively helpful and responsive to requests. Greater than most student accommodations I've used before.

6 February 2018
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you for leaving a 5 star review, it's very much appreciated!

We're delighted to hear your feedback regarding our team, I will be sure to pass on your comments onto them.

We are also very proud of the houses we provide to tenants and it is our aim to make student living lovely :)

Please do not hesitate to contact us again if you need a place to stay!

Kind regards,

Tenant Services
The Student Nest

Rated 5 out of 5 stars

Highly recommended

Friendly landlord, excellent rooms and houses, very understanding.
Definitely the people to speak with if you need a place to stay in Liverpool

18 September 2017
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you Dimitar for the kind words. We hope you have a pleasant stay with us :)

Rated 4 out of 5 stars

The house had a modern finish and was …

The house had a modern finish and was warm in the winter and was good value for money. The neighbours were very friendly and helpful. When there were construction issues within the property the landlord was understanding and these issues were always resolved. I enjoyed my time at the property with the student nest.

12 August 2017
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you very much for the kind words and for choosing to stay at our house, Nest 3. We wish you all the best in future and you are always welcome to return.

Roy - Tenant Services
The Student Nest

Rated 5 out of 5 stars

I run my own cleaning business in …

I run my own cleaning business in Liverpool and have been completing work for Roy from Student nest on his rental properties in Liverpool for nearly a year now. I can honestly say that this landlord goes to great lengths to ensure that their properties are well maintained and are a good quality for all tenants. They organise and complete all repairs as soon as possible. They are also really good at paying invoices sent to them. All my invoices are usually paid within a few days of me sending them.

9 May 2017
Unprompted review
Rated 4 out of 5 stars

Lovely stay in bright room

I had a lovely time in this apartment that was close to the city center. My room was big and bright, landlord was always willing to help and reachable by email or phone. Need to move to be closer to my current workplace.

3 May 2017
Unprompted review
The Student Nest logo

Reply from The Student Nest

It was a pleasure having you and we wish you all the best in the future!

Rated 5 out of 5 stars

I've been working on the plumbing …

I've been working on the plumbing systems of the student nest properties and I'm impressed with the high standard of work that goes towards providing the students the best possible accommodation

24 April 2017
Unprompted review
The Student Nest logo

Reply from The Student Nest

Thank you! It's a pleasure working with you and we are always satisfied with your service.

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