My first time ordering from them I was a bit skeptical, which is normal ordering from any place that is new. I ordered some sweat pants shipped quickly and product came as described and was of great q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible Experience – Avoid This Shop! I regret shopping at thesupermade. The items I received were low quality, and the sizing was completely off. I tried reaching out multiple times through the... See more
Company replied
I don’t usually leave reviews, but Supermade honestly surprised me. The quality is way better than I expected. The fabric feels heavy and premium, not that cheap thin material. The fit is exact... See more
Company replied
I’ve ordered from Supermade twice before with no issues, but my most recent experience was disappointing. My parcel was left unattended in a public area and ended up being stolen. I contacted the... See more
Company details
Written by the company
At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.
Contact info
United States
- info@thesupermade.org
- thesupermade.com
Breach of guidelines
Scam website btw
Scam website btw. Never received my money from a refund (it has been 4 months). Bad china quality clothes. DON'T BUY!!!
I have chatted million times with their automatic replys. Watch as this one gets automatic reply as well.
DO NOT BUY CLOTHES HERE!!!!
SAVE YOUR MONEY!!!
You have been warned..
15 August 2025
Unprompted review
Reply from Thesupermade
Dear Suomix S M,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
I love the quality of your product…
I love the quality of your product ,they are look nice.
16 November 2025
Unprompted review
Reply from Thesupermade
Dear Takuya Yed x,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
God awful company, do not trust
God awful site, do not buy if you might need to return. I purchased a few things back in september, sent off the things I needed to return in october (too big, t-shirt prints were bad quality) and then spent the next month fighting with someone in emails because they kept saying they "can't track it" even though I sent them links and screenshots of the tracking and that they had received it already. They made me pay £20 shipping to return too. Also, I found a bunch of their clothes on aliexpress for half the price. I'm trying to get my bank to give me the money back now before I give up.
15 September 2025
Unprompted review
Reply from Thesupermade
Dear Germ,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Reply from Thesupermade
Dear Ajayi Baseet,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
Ordered some sneakers that i REALLY…
Ordered some sneakers that i REALLY liked in July. Its November and im still waiting for my order. Tracking info has been saying " in transit". I JUST WANT ME SNEAKERS
13 November 2025
Unprompted review
Reply from Thesupermade
Dear Eric W,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
I order a jacket from here and they…
I order a jacket from here and they were so nice to throw in a hat for free they both were amazing quality and very comfortable
5 October 2025
Unprompted review
Reply from Thesupermade
Dear Dequan Jones,
We are absolutely thrilled to read your positive review about your recent experience with our items! Your satisfaction is our top priority, and we're delighted to know that the items you received have brought you joy and met your expectations.
Thank you for choosing our items and for being a valued part of our community. We're looking forward to serving you again in the future and ensuring your satisfaction every step of the way.
Absolutely love Thesupermade
Absolutely love Thesupermade! Their style perfectly blends rapper inspired streetwear with a modern twist. Every piece feels unique yet timeless I can mix it with anything in my wardrobe. The quality is top-notch, and the fit is exactly what I was hoping for. Finally found a brand that truly understands street fashion for all genders. Definitely my new go-to for fresh looks!
30 October 2025
Unprompted review
Reply from Thesupermade
Dear Patricia,
Thank you so much for your incredibly positive review of our items! We are absolutely thrilled to hear that you're enjoying your purchase and that it has met, or even exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words inspire us to continue delivering high-quality products. Your feedback reassures us that we're on the right track.
Thank you for your support and for choosing our items. We look forward to serving you again in the future and exceeding your expectations once more!
Not only did the jacket take a month to…
Not only did the jacket take a month to arrive, it also came much smaller than advertised and when I asked to return, they didn’t want to offer a return but asked me if I wanted 15% off my next purchase?
Once they finally provided the return address, they mentioned they don’t provide a shipping label or covering shipping costs. By the way, shipping costs are over £30.
Total scam, do NOT recommend!
Spent £70 on a jacket and can’t even return it.
12 November 2025
Unprompted review
Reply from Thesupermade
Dear Wiktoria Girzynska,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Ive ordered at the 8th of september a…
Ive ordered at the 8th of september a jacket, its been 2 months and they dont even answer at their emails !
8 September 2025
Unprompted review
Reply from Thesupermade
Dear pred8r,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Seems sketchy at first, but nothing to worry ‘bout
Ordered a jacket. Arrived as depicted in the images. Did have a few hiccups with my shipment info not updating, e.g.; package being shipped but not stating on t&t. Quickly resolved with support which natively works with whatsapp (you get an automatic bot chat in there for support, sale and t&t)
Package did take some time to arrive, so 4* from me.
16 September 2025
Unprompted review
Reply from Thesupermade
Dear XplodingMoJo,
We are absolutely thrilled to read your positive review about your recent experience with our items! Your satisfaction is our top priority, and we're delighted to know that the items you received have brought you joy and met your expectations.
Thank you for choosing our items and for being a valued part of our community. We're looking forward to serving you again in the future and ensuring your satisfaction every step of the way.
SCAM SCAM SCAM
Purchased pants from their website and used their size chart as reference. Normally I would need a size 28 but decided to size up to a medium 30/32 mens just in case based on their chart. Pants arrived only to find out that the M is not accurate and does not even fit a normal 28.
Requested a refund as pants were $121 and they offered $21 refund. Absolute joke of a brand. Do not buy or you will be out of pocket.
10 November 2025
Unprompted review
Reply from Thesupermade
Dear Vinie,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Love my jeans
Love my jeans! Feels great to find unique fashion that feels premium and still have a affordable price. Also very friendly service :)
8 November 2025
Unprompted review
Reply from Thesupermade
Dear Martin Landl,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
It's a 3 star company
I ordered 4 items, 2 were great, one was good, the other subpar. That being said, the designs are all 1/1 to what's shown on the website it's the quality that lacks in some products, though I still wear them because they look good, they may be uncomfortable or bad quality, it's just a meh company, I'll probably buy again.
A little tip, try reverse searching the item, if it's sold alot on other sites, it's probably a good item, if not, it's probably bad or a gamble.
6 November 2025
Unprompted review
Reply from Thesupermade
Dear JM Dilorio,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Hello my experience with supermade was…
Hello my experience with supermade was so good even though I cancelled my order because of a matter of time but there was no problem i got a full refund for it and the customer service was good too big thanks too themm
4 November 2025
Unprompted review
Reply from Thesupermade
Dear Consumer,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Poor Communication and Delayed Shipping
I ordered a jacket two weeks ago and haven't received any updates on shipping. According to their website, I contacted customer support via email and WhatsApp after five business days, but I still haven't received any response.
3 November 2025
Unprompted review
Reply from Thesupermade
Dear Cata,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Don’t buy from this company
Don’t buy from this company. Extremely cheap Chinese drop shipping. Long shipping with bad tracking. They notified me that one of my items wasn’t available in stock. Never issued me a refund. Had to fight them on PayPal to get my money back and after 2 more weeks settled at a loss of $10 to finally get it over with. Truly insane, they even had the curtesy to say they were going to send me free socks in an email as an apology for the missing item which was never sent or included? They also tried to tell PayPal they sent me the item and that I had to return it to get my money back. run
18 October 2025
Unprompted review
Reply from Thesupermade
Dear David,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Reply from Thesupermade
Dear Rain Green,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Exceeded Expectations
I ordered the brown leopard print joggers and my expectations were blown away with quality. Used to ordering things online and not turning out as expected but this turned out better. Very comfy fit and tailored to be wider legged and more stylish.
Would highly recommend this to anyone looking to buy alternative clothing.
Only issues i had were with the shipping company but that is at the fault of EVRI and not theirs so 5*.
30 October 2025
Unprompted review
Reply from Thesupermade
Dear Benjamin Magner,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Reply from Thesupermade
Dear Danilson Borges,
We are absolutely thrilled to read your positive review about your recent experience with our items! Your satisfaction is our top priority, and we're delighted to know that the items you received have brought you joy and met your expectations.
Thank you for choosing our items and for being a valued part of our community. We're looking forward to serving you again in the future and ensuring your satisfaction every step of the way.
SCAM!!
I’ve a order fur jacket, on a site it says that it will be send up to 5 days which wasn’t true in my case cause I was waiting for them to pack it and send it for about 10 days, package is coming from china, but honestly it was okay for me, but then my order was delivered and it looked nothing like on a picture, I’ve reached out to them right away, 10 minutes after my order was delivery to ask for a refund and they ghosted me. Never buy from them it is just a pure scam. Quality is awful, looks nothing like a on a side and I’ve just wasted my money.
23 October 2025
Unprompted review
Reply from Thesupermade
Dear Klaudia Grabowska,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.