Thesurreynannyagency logo
Visit website

Thesurreynannyagency Reviews 

5
•
TrustScore 4 out of 5

4.1

Childcare Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Childcare Agency

Written by the company

Childcare Recruitment: Nannies, Babysitters, Night Nannies, Mobile Crèche, Kids Personal Training. All tailored to your individual requirements. #thesurreynannyagency

Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Far outshines all other agencies

The Surrey Nanny Agency has helped our family on several occasions now.
We have found each occasion to be a lovely experience, the kids and dog have the best of time with the nanny provided.
We will definitely be booking again.
The Surrey Nanny Agency has far outshone all other agencies we have worked with.

1 December 2022
Unprompted review
Thesurreynannyagency logo

Reply from Thesurreynannyagency

Thank you for your amazing review. We are so pleased that you had a lovely experience and we look forward to helping you with your next booking. All the best, Lorraine

Rated 5 out of 5 stars

Amazing Nanny Agency

After endlessly searching for a nanny which both the children and I felt comfortable with, it was a very pleasant and welcome surprise to come upon The Surrey Nanny Agency.
We absolutely loved Lorraine and can totally 110% recommend her.

We used her services as a night/day live-in nanny for my children for several weeks. The children were very much at ease, and felt very comfortable with her. She was very patient, spent time with the children and did many activities with them. She is a very compassionate and caring person and has a very good way with children.
Lorraine was very accommodating and flexible in everything we required from her.
She has become very much a part of the family and we will definitely use her services again in the future.

21 August 2022
Unprompted review
Thesurreynannyagency logo

Reply from Thesurreynannyagency

Thank you for your lovely review, I am so pleased I was able to help and the children felt at ease and comfortable. They were a delight to look after and I would be more than happy to look after them any time. Best wishes, Lorraine

Rated 5 out of 5 stars

Brilliant Childcare Agency

Ive work with / for Lorraine at the Surrey Nanny Agency since 2008!! I think the length of service speaks volumes.
Lorraine is very kind, approachable and knowledgeable. I would highly recommend Lorraine to any family looking for a brilliant agency.

3 August 2022
Unprompted review
Thesurreynannyagency logo

Reply from Thesurreynannyagency

Thank you so much for your kind words. It has been an absolute pleasure working with you for the last 14 years!! I look forward to many more. Best wishes, Lorraine

Rated 5 out of 5 stars

I simply cannot be happier with the…

I simply cannot be happier with the service we have received from Lorraine and her staff! Due to a health condition I can be rather forgetful and Lorraine is always kind and patient with me. She is very caring and gentle, and works extremely hard. There has never been a time she has been unable to help, and has on several occasions gone above and beyond to ensure mine and my families needs are met. Thank you Lorraine.

2 August 2022
Unprompted review
Thesurreynannyagency logo

Reply from Thesurreynannyagency

Thank you for your amazing feedback, we are delighted to hear that you have been happy with our service. It has been great working with you and are so pleased that we have been able to meet your family's needs. Best wishes, Lorraine

Rated 5 out of 5 stars

Very professional & extremely reliable service

So pleased I discovered the Surrey Nanny Agency as they have provided a really friendly, fast & efficient service. Definitely recommend family, friends & work colleagues to use The Surrey Nanny Agency.
Many thanks

2 August 2022
Unprompted review
Thesurreynannyagency logo

Reply from Thesurreynannyagency

Thank you, we appreciate your positive feedback. We are so pleased to hear that your experience was friendly, fast and efficient. Best wishes, Lorraine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look