My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more
Company replied
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See what reviewers are saying
Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more
Company replied
High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more
Company replied
Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more
Company replied
Company details
Written by the company
The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.
Contact info
United Kingdom
- customerservice@thesweetieco.co.uk
- thesweetieco.co.uk
4.8
Excellent
260 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful mix of treats you can pick…
Wonderful mix of treats you can pick from and mystery boxes as well.
Our order arrived in good time. Will definitely be putting my order in for Christmas very shortly 😊🍭🍬
6 April 2025
Unprompted review
Great selection of sweets to choose…
Great selection of sweets to choose from! With a wide variety of flavors and options, there's something for everyone's sweet tooth.
12 August 2023
Unprompted review
Delivery issue caused by courier
Delivery issue caused by courier, however also had an item missing from item. Have emailed several times with no response. Also commented on their FB page for it be deleted. All I want is my refund.
19 December 2022
Unprompted review
while ive used this company in the past…
while ive used this company in the past and have 0 complaints i had some issues with placing my order today, to help raise my credit score i use klarna cant spell, and while it took the money out it didnt resigter completing my order and i had to re-pay for it to go through so the money came out twice hoping this is a one off issue and i have contacted customer service as im likely gonna get charged double for one order due to the issue. other than that they are a lovely company and i love how many choices they have and will use them again in future
26 August 2022
Unprompted review
Reply from The Sweetie Co.
Hi Alexa, Thank you for taking the time to leave a review. As a small business, your feedback is very important to us. I'm sorry to hear you had an issue placing your order using Klarna. Duplicate orders are very rare but if you are concerned and this issue hasn't been resolved, please don't hesitate to pop a message over to our customer service team, where we'd be more than happy to help and look into this further for you.
I do hope we can bring your review up to a 5* in the near future and we hope you have a wonderful day!
Good Reviews
Following non delivery from another company, it was satisfying to read the reviews of this company,
Plus the fact they had all the sweets I wanted to order and to top it off gave me a first time discount.
Will stay on my preferred list from now on.
24 June 2022
Unprompted review
Reply from The Sweetie Co.
Hi Christopher,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're happy with our service and that you are pleased with the selection of sweets we have on offer!
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Always love the sweets from here
Always love the sweets from here, you know you are going to get good quality and lovely service ☺️Thanks sweetie co!
3 June 2022
Reply from The Sweetie Co.
Hi Kirsty,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're happy with our service and that you are pleased with the quality of our sweets!
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Brilliant service very quick arrival…
Brilliant service very quick arrival and absolutely delicious variety of sweets. Have ordered a number of times and will continue to do so. Thank you 😊
2 June 2022
Reply from The Sweetie Co.
Hi Kim,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you enjoy your sweet orders from us, we're incredibly grateful for your custom.
We hope you have a wonderful day and look forward to providing more sweet treats for you in the future :)
I bought the large American mystery…
I bought the large American mystery box.very quickly delivered an excellently wrapped.the selection was awesome, better than expected and very much worth the money paid.
1 June 2022
Reply from The Sweetie Co.
Hi Stephen,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're pleased with the contents of your american mystery box and felt it was value for money! We love picking and packing the mystery boxes and always try to include as much variety as possible!
Thank you for ordering with us, we hope you have a wonderful day, and that we have the pleasure of your custom again!
Great service and range of sweets!
Great service! The choosing of the build a box was fab and a great range of sweets to choose from. Arrived quicker than expected and lovely packaging!
1 June 2022
Reply from The Sweetie Co.
Hi H Matthews,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you enjoyed building your own sweet box with us and were happy with the delivery time and packaging!
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Reply from The Sweetie Co.
Hi Sue,
Thank you for taking the time to leave a review for us, we're incredibly grateful! We're thrilled to hear that you're happy with our service and delivery time.
We hope you have a wonderful day and that we have the pleasure of your custom again!
Customer service excellent 11 out of…
Delivery is quick, sweets are always fresh and the customer service is excellent 11 out of 10, I cannot fault The Sweetie Co so helpful and friendly thank you 😊😊😊😊
30 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Lynn,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you've had such a great experience shopping with us!
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Sweet choice for the pick n mix is…
Sweet choice for the pick n mix is amazing!
Amazing gifts for Father’s Day too!
29 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Kirsty,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're happy with our selection of sweets on offer and we hope you managed to find a lovely gift for fathers day!
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Amazing
Found sweetie co on tik tok and loved the idea of build your own pick and mix box and sweets looked so yummy order arrived today and it was amazing and arrived a lot quicker than I thought it would be can't wait to order more including the build your own movie night box thanks sweetie co
24 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Libby,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're happy with our service and that you were pleased with how quickly you received your order ☺
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Love this shop!
I've ordered from here once before and loved the pick and mix boxes. I just came abck for another order. :)
Great selection of sweets to choose from. It would be extra sweet if the selection could be expanded even further ;)
19 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Katie,
Thank you for taking the time to leave a lovely review! We're so glad to hear that you enjoy our sweets, especially enough to place a repeat order ☺
Our build your own sweet box currently includes over 80 different sweets but we always welcome your feedback so if you do have some sweets in mind that you would love to see included, please do let us know, we'd love to hear your thoughts!
We hope you have a lovely day, and that we have the pleasure of your custom again!
brilliant company easy to use lovely…
brilliant company easy to use lovely selection would reccommend these to anyone
8 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Christine,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you're happy with our services, including the website, and the variety of sweets we offer ☺
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Second order
just place my second order 😁😁😁 can't wait to try all my lovely goodies this time my new favourite sweet shop 😍
3 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Sam,
Thank you for taking the time to leave such an amazing review! We're so glad to hear that you enjoy our sweets, especially enough to place a repeat order ☺
We hope you have a lovely day, and that we have the pleasure of your custom again!
Yes found this company on tik Tok form…
Yes found this company on tik Tok form England love it I can’t get most things form the USA were I live but this company is awesome love English sweets definitely buying again
2 May 2022
Unprompted review
Reply from The Sweetie Co.
Hi Amy,
Thank you for taking the time to leave such a fantastic review! We're so glad to hear that you enjoy our sweets, especially when you're all the way in the USA ☺
We hope you have a lovely day, and that we have the pleasure of your custom again!
My favourite place to go for my sweets…
My favourite place to go for my sweets especially the icy cups and blue raspberry bonbons. You have to try Oreo Cow Tales they ar amazing
2 May 2022
Reply from The Sweetie Co.
Hi Maureen,
Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you enjoy our sweets ☺
We hope you have a lovely day, and that we have the pleasure of your custom again!
Great and easy to follow website
Great and easy to follow website. Lots of choice and reasonable pricing.
Highly recommended.
18 April 2022
Unprompted review
Reply from The Sweetie Co.
Hi Jema,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you found our website easy to use, and our sweets good value ☺
We hope you have a lovely day, and that we have the pleasure of your custom again!
Great experience
They have an excellent selection of American sweets my family and I can't get enough of them they're super tasty and the deliveries are fast so you're not waiting for weeks for it to arrive.
14 April 2022
Unprompted review
Reply from The Sweetie Co.
Hi Sarah,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, including our American selection, and the turnaround time ☺
We hope you have a wonderful day!
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