Highly recommend the Quality Conversations course to anyone - the day covered so many learnings and new ways of thinking things you thought you already knew. The course wasn’t dull, it explored va... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.
These companies are part of the TCM Group:
The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture AssociationBusiness Design Centre, N1 0QH, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Interesting and good discussions.
Would like more materials in terms of evidence for the case studies and an outcome for them that gives and example of being done well.
More case studies and role play would also be beneficial.

Reply from The TCM Group
Excellent Facilitation of the course. Informative course and good learning.

Reply from The TCM Group
Very informative, very well structured and great pace.

Reply from The TCM Group
Fantastic course, thoroughly enjoyable. Delivered extremely well

Reply from The TCM Group
Fantastic coaching programme led by an extremely supportive, knowledgeable and professional coach.

Reply from The TCM Group
I enjoyed working with different people from all different professionals. Really enjoyed listening to.the trainers lived examples. All really relevant

Reply from The TCM Group
A thorough explanation, guidance and multiple walk throughs of the whole mediation process from start to finish.

Reply from The TCM Group
The mediation training was fantastic from start to finish. Very comprehensive, well organised and the trainer was knowledgeable and engaging throughout . The course materials were excellent quality.

Reply from The TCM Group
This course is a fabulous way to get the skills you will need to become confident and competent as a mediator

Reply from The TCM Group
great training, experienced and knowledgeable trainer, perfectly pitched knowledge base/sharing, right pace, highly recommend.

Reply from The TCM Group
Really well thought out programme with great engaging and knowable trainers. I can now mediate with confidence. Thank you

Reply from The TCM Group
The training was fantastic, so much to learn, the trainer was knowledgeable, made the course fun and interactive, catered for everyone's different learning styles and delivered the training in such a professional manner, highly impressed, and would recommend this training.

Reply from The TCM Group
The TCM course was informative, practical and enjoyable. It provided four brilliant and insightful days of genuinely useful skills, along with the tools to apply them immediately in both my work and personal life

Reply from The TCM Group
At TCM, I had the great pleasure of meeting wonderful people — an amazing and supportive staff, highly knowledgeable consultants, and inspiring classmates with whom it was a pleasure to share this journey. The experience was so positive that I was almost sorry to return to Switzerland at the end of the course.

Reply from The TCM Group
Just completed the TCM Mediator training. What an amazing course, supportive and developmental trainers, a thorough and insightful learning experience! Highly recommended!!

Reply from The TCM Group
This company is true representation of the message it stands.

Reply from The TCM Group
My experience with TCM has been genuinely outstanding. The mediation course itself was incredibly well designed - practical, engaging and full of real-world tools that I can immediately apply in my role. I found the structure of the programme really supportive, with a great balance between theory, group discussion and hands-on practice.
Our trainer, Marie, was exceptional. She brought the content to life with her expertise, humour and down-to-earth approach, making even the more challenging elements feel manageable. She created a safe, relaxed learning environment where everyone felt comfortable to participate and grow.
Overall, the course has given me valuable skills, confidence and a completely new perspective on conflict resolution. I thoroughly enjoyed the experience and would highly recommend TCM to anyone looking to strengthen their mediation or leadership practice

Reply from The TCM Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.