The TCM Group Reviews 

377
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and inspiring trainers who always create a wonderfully supportive learning environment, delivering engaging interactive sessions with great expertise and enthusiasm. People also highlight that the course content is exceptionally well-structured, offering a perfect balance between theory and practical tools that are directly applicable to professional and daily personal life. Some reviewers were not happy with the course materials, noting that the initial information provided could sometimes feel confusing or automated, and suggested that more detailed case studies and relevant examples would be beneficial.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently highlighting their wealth of knowledge, engaging... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the engaging, well-structured... See more

Service

Users describe positive interactions with service, highlighting exceptional training sessions that are both... See more

Product

Customers consistently note positive experiences with product, describing the coaching course as practical,... See more

Quality

Consumers express great satisfaction with the exceptional quality of the course, highlighting its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend the Quality Conversations course to anyone - the day covered so many learnings and new ways of thinking things you thought you already knew. The course wasn’t dull, it explored va... See more

Company replied

Rated 5 out of 5 stars

I joined the three masterclass sessions covering Culture Catalysts, Redesigning People and Culture, and Culture as a Strategic Asset. Each session walked you through the simple methodology... See more

Company replied

Rated 5 out of 5 stars

Thoralf has been an excellent tutor for our first two days of our Leadership course. His explanations are engaging and thorough, with a very calm and approachable aura! I can take many things away fro... See more

Company replied

Rated 5 out of 5 stars

I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and... See more

Company replied


Company details

  1. #5 of 16 best companies in Business management consultant
  2. #6 of 12 best companies in Coaching center
  3. #19 of 78 best companies in Education Centre
  4. #6 of 14 best companies in Human Resource Consulting
  5. #2 of 7 best companies in Mediation service
  6. #19 of 57 best companies in Training Centre

About The TCM Group

Written by the company

TCM putting people first

TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.

These companies are part of the TCM Group:

The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture Association

Contact info

Join us at TCM Academy

At the TCM Academy we provide world-class training.

4.9

Excellent

TrustScore 5 out of 5

377 reviews

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4.9

All reviews

(377)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Interesting and good discussions

Interesting and good discussions.

Would like more materials in terms of evidence for the case studies and an outcome for them that gives and example of being done well.

More case studies and role play would also be beneficial.

5 March 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Rachel, Thank you very much for your review and for your kind feedback. We’re really pleased to hear you found the delivery and discussions interesting. We also appreciate your suggestion regarding the materials and having more case studies and role plays .Our aim is always to make our training as relevant and aligned as possible, and feedback like yours is invaluable in helping us strengthen the learning experience. We’ll be reviewing this and considering how we can better tailor supporting materials going forward. Thank you again for taking the time to share your thoughts. Kind Regards, The TCM Group

Rated 5 out of 5 stars

Very informative

Very informative, very well structured and great pace.

2 March 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Hayley, thank you very much for your kind review! Kind regards, The TCM Group

Rated 5 out of 5 stars

Fantastic course

Fantastic course, thoroughly enjoyable. Delivered extremely well

3 March 2026
Unprompted review
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Reply from The TCM Group

Hi Quirinus, thank you very much for your kind review! Kind regards, The TCM Group

Rated 5 out of 5 stars

I enjoyed working with different people…

I enjoyed working with different people from all different professionals. Really enjoyed listening to.the trainers lived examples. All really relevant

26 February 2026
Unprompted review
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Reply from The TCM Group

Hi Laura, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

A thorough explanation

A thorough explanation, guidance and multiple walk throughs of the whole mediation process from start to finish.

20 February 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Mrs Sutton, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Great week

Great week, great training

20 February 2026
Unprompted review
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Reply from The TCM Group

Hi Kyle, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

The mediation training was fantastic…

The mediation training was fantastic from start to finish. Very comprehensive, well organised and the trainer was knowledgeable and engaging throughout . The course materials were excellent quality.

2 February 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Jennifer, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Excellent course

This course is a fabulous way to get the skills you will need to become confident and competent as a mediator

6 February 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Samantha, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

great training

great training, experienced and knowledgeable trainer, perfectly pitched knowledge base/sharing, right pace, highly recommend.

3 February 2026
Unprompted review
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Reply from The TCM Group

Hi Sue, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

It was great.

30 January 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Mrs Alveranga, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Really well thought out programme with…

Really well thought out programme with great engaging and knowable trainers. I can now mediate with confidence. Thank you

30 January 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Becci, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Mediation Training - was fantastic!!!

The training was fantastic, so much to learn, the trainer was knowledgeable, made the course fun and interactive, catered for everyone's different learning styles and delivered the training in such a professional manner, highly impressed, and would recommend this training.

5 December 2025
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Pat, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Informative, practical and fun

The TCM course was informative, practical and enjoyable. It provided four brilliant and insightful days of genuinely useful skills, along with the tools to apply them immediately in both my work and personal life

6 January 2026
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Mason, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

At TCM Mediation Course

At TCM, I had the great pleasure of meeting wonderful people — an amazing and supportive staff, highly knowledgeable consultants, and inspiring classmates with whom it was a pleasure to share this journey. The experience was so positive that I was almost sorry to return to Switzerland at the end of the course.

24 November 2025
Unprompted review
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Reply from The TCM Group

Hi Ester, thank you very much for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

TCM Mediator training

Just completed the TCM Mediator training. What an amazing course, supportive and developmental trainers, a thorough and insightful learning experience! Highly recommended!!

12 December 2025
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Dawn, Thank you for your kind review! We are so pleased to hear that you enjoyed the training. Kind regards, The TCM Group.

Rated 5 out of 5 stars

An Excellent Company

This company is true representation of the message it stands.

12 December 2025
Unprompted review
The TCM Group logo

Reply from The TCM Group

Thank you for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

My TCM experience

My experience with TCM has been genuinely outstanding. The mediation course itself was incredibly well designed - practical, engaging and full of real-world tools that I can immediately apply in my role. I found the structure of the programme really supportive, with a great balance between theory, group discussion and hands-on practice.

Our trainer, Marie, was exceptional. She brought the content to life with her expertise, humour and down-to-earth approach, making even the more challenging elements feel manageable. She created a safe, relaxed learning environment where everyone felt comfortable to participate and grow.

Overall, the course has given me valuable skills, confidence and a completely new perspective on conflict resolution. I thoroughly enjoyed the experience and would highly recommend TCM to anyone looking to strengthen their mediation or leadership practice

5 December 2025
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Rachael, thank you for your kind review! We are so pleased to hear that you learned lots of valuable skills, confidence and gained a new perspective on conflict resolution on the course with Marie. Kind regards, The TCM Group.

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