I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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What people talk about most
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Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Bought an amazing present for my brother who has found a new love for tea, well now he can sample lots of different ones that are so pretty as well. Delivery was amazing I got sent straight to his h... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
- #12 of 33 best companies in Tea Shop
- #4 of 16 best companies in Tea Manufacturer
- #9 of 20 best companies in Tea Wholesaler
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
507 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great company
Great company, amazing teas, me and my son only use this tea company amazing natural teas thank you 🙏
24 July 2025
Reply from The Tea Makers of London
Hello, Ryan
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that you and your son enjoy our single-origin teas so much. Providing high quality blends is our passion, and knowing we've become your go to tea company truly means the world to our team.
Thank you for your support and for being a valued part of our community. Happy brewing!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Eppie
Thank you for taking the time to leave such a kind review! We are delighted to hear that you enjoyed our fast delivery and wide selection of teas. Providing a great experience for our customers is always a top priority, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
I was having Pu err in France and I…
I was having Pu err in France and I found very difficult to have it here . I have both the block and the loose one and I do not want any other tea now, apart from herbal teas.It is not just the flavour. It really makes me feel well and I am now more and more having it instead of coffee in the morning. And the presentation is so good. Thank you for the nice box gift with a selection of teas !
18 June 2026
Reply from The Tea Makers of London
Hello, Anabelen
Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that our Pu-erh tea has become such a meaningful part of your daily routine and a welcome alternative to your morning coffee.
It is fantastic to know that you are enjoying both the cake and loose-leaf varieties, and that they are bringing you such a great sense of wellbeing. We also truly appreciate your kind words about our packaging and the gift selection, we always aim to create a special experience for our customers from the moment their package arrives.
Thank you for choosing us for your tea journey. We look forward to keeping your tea cupboard well stocked!
Many Thanks,
The Tea Makers of London
Always an absolute joy!
13 November 2025
Reply from The Tea Makers of London
Hello, Daniel
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you always have such a joyful experience with us. Your support means the world to our team, and we look forward to welcoming you back soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Martin
Thank you for the wonderful feedback! We are delighted to hear that you found our website user-friendly and were happy with our product and service.
We look forward to serving you again in the future!
Many Thanks,
The Tea Makers of London
Well good and a nice tea leaves and it…
Well good and a nice tea leaves and it is Sencha but the pricing is to expensive for a less than a 100 grams.
15 June 2026
Reply from The Tea Makers of London
Hello, Elvin
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you enjoyed the quality and taste of our Japanese Sencha, and that you appreciated the beautiful tea leaves.
We completely understand that the pricing is an investment for under 100g. We source this particular Sencha from a highly prized spring flush in the historic Ise Bay district, grown on a specialized farm cultivated by Yosh Tsutsumi. Because this luxury tea is harvested in small, careful batches, the cost reflects the premium craftsmanship and rare quality of the leaves.
That being said, we truly value your feedback regarding the price point and volume, and we will certainly share this with our team. We hope you continue to enjoy your refreshing brews!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Maclane
Thank you so much for coming back to us! We are delighted to hear that you love our Vanilla Rooibos as much as we do. There is nothing better than knowing a returning customer is happy.
Happy brewing!
Many Thanks,
The Tea Makers of London
Delicious tea delivered in perfect time
19 June 2026
Reply from The Tea Makers of London
Hello, Claudio
Thank you so much for the lovely review! We are thrilled to hear that you are enjoying our Jasmine Green Tea and that it arrived right on time. We hope it brings a wonderful, fragrant lift to your afternoon!
Many Thanks,
The Tea Makers of London
Teamakers Tea is the Tastiest.
Teamakers Tea is outstanding. I am thankful that living in Canada I can still access it. So thank you for organizing international shipment.
But - would be good to learn ahead of time that recipient has to pay duties.
15 June 2026
Reply from The Tea Makers of London
Hello, Pamela
Thank you for taking the time to share your feedback. We are thrilled to hear that you love our tea and that our international shipping allows you to enjoy it all the way in Canada!
We also appreciate your note regarding customs duties. We always want to ensure a transparent shopping experience, which is why we include a notice at checkout stating that international duties and taxes are not included in the shipping cost and are the responsibility of the recipient.
However, we understand how easily these details can be missed during the excitement of ordering. Your feedback is incredibly valuable, and we will look into ways to make this information even more prominent for our international customers in the future.
Thank you again for your support, and happy brewing!
Many Thanks,
The Tea Makers of London
Delicious tea, reliable delivery.
This decaf tea is a repeat purchase for me. It's delicate and delicious. A refreshing brew with which to pause and contemplate your day. Ordering and delivery are simple and reliable.
19 June 2026
Reply from The Tea Makers of London
Hello, Minny
Thank you so much for your wonderful review! We are absolutely delighted to hear that our Decaffeinated Ceylon has become a staple in your daily routine.
It is wonderful to know that you enjoy its delicate flavour as a moment of calm and contemplation. We also appreciate your kind words regarding our seamless ordering and delivery process; providing a reliable experience from click to cup is always our top priority.
Thank you for being a valued customer, and we look forward to sending your next batch!
Many Thanks,
The Tea Makers of London
Hardcore Supreme Earl Grey Experience
Supreme Earl Grey is the best bagged earl grey on the market currently, very intense flavor and caffeine dose. Brew 4 bags for 16 minutes and the tea you have is truly hardcore strength.
27 June 2026
Reply from The Tea Makers of London
Hello, Omega
Thank you for sharing your feedback with us! We are thrilled to hear that you consider our Supreme Earl Grey the best on the market and that you enjoy its intense flavour profile.
While we love that you appreciate a bold brew, we generally recommend steeping our Earl Grey for 3 to 5 minutes to experience the optimal balance of flavour, bergamot aroma, and caffeine without any added bitterness.
We truly appreciate your support and passion for our tea. Happy brewing!
Many Thanks,
The Tea Makers of London
A great customer experience
I'm delighted with my purchases - high quality products (teapot & tea). As a newbie to leaf tea, I really appreciated the descriptions of the flavours. The Golden London breakfast tea has quickly become a firm favourite. Delivery was punctual and well packaged. An unexpected bonus was the free pack of watermelon and strawberry teabags which I didn't expect to enjoy (fruit teas offer a lot more than they deliver in my experience!) but they are delicious! We've thoroughly enjoyed them over ice in the hot weather.
27 June 2026
Reply from The Tea Makers of London
Hello, Dawn
Thank you for taking the time to share your delightful review!
We are thrilled to hear that you are enjoying your new teapot and your introduction to loose-leaf tea. It is wonderful to know that our flavour descriptions helped you find a new favourite in our Golden London breakfast tea.
We always strive to ensure our deliveries arrive punctually and securely packaged, so we are glad everything reached you perfectly. It is also fantastic to hear that our Watermelon and Strawberry Iced Tea exceeded your expectations and provided a refreshing iced treat during the heatwave!
Thank you for choosing us, and we look forward to serving you again on your tea journey.
Many Thanks,
The Tea Makers of London
The delivery was swift
The delivery was swift. The tea tasted delicious and I was gifted with a free box of rose ice lemonade tea.
18 June 2026
Reply from The Tea Makers of London
Hello, KW
Thank you so much for your wonderful review! We are thrilled to hear that your order arrived swiftly and that you enjoyed the delicious taste of our Mango Mocktail. It truly is summer in a cup, and we love hearing when our customers get to experience that tropical escape.
We are also delighted that you enjoyed the complementary box of our Rose Lemonade Ice Tea! We love sharing a little extra joy with our customers.
Thank you for choosing us, and we hope our caffeine-free blends continue to bring refreshing sweetness to your day.
We look forward to serving you again soon, happy brewing!
Many Thanks,
The Tea Makers of London
A quality product !
Always and without doubt a quality product,a very knowledgeable team and super fast delivery.
Thanks guys !
18 June 2026
Reply from The Tea Makers of London
Hello, Richard
Thank you so much for the kind review!
We truly appreciate your support and are thrilled to hear that you consistently receive quality products and fast delivery from our team.
We look forward to serving you again soon, happy brewing!
Many Thanks,
The Tea Makers of London
Earl grey from the the tea makers is my…
Earl grey from the the tea makers is my absolute favourite and I’ve tried many brands. The taste is superb
From ordering on line to delivery is excellent. Customer service is exceptional
There are a variety of teas of which I’ve tried a few and the quality of the teas are all equally superb
Thoroughly recommend The The Makers of London
17 June 2026
Reply from The Tea Makers of London
Hello, Margaret
Thank you so much for taking the time to leave such a wonderful review!
We are absolutely thrilled to hear that our Supreme Earl Grey has become your favourite, especially given how many brands you've tried. We take great pride in sourcing the finest Ceylon black teas and blending them with blue cornflowers and bergamot to create that distinct, aromatic citrus flavour you love.
It is also fantastic to know that you enjoyed our other tea varieties and that our online ordering, delivery, and customer service exceeded your expectations. Providing an exceptional experience from click to cup is always our top priority.
Thank you for you high recommendation. We look forward to sharing many more superb brews with you in the future!
Many Thanks,
The Tea Makers of London
Delicious teas beautifully packaged and…
Delicious teas beautifully packaged and promptly delivered.
16 June 2026
Reply from The Tea Makers of London
Hello, Victoria
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed our teas and were pleased with the packaging and prompt delivery. We appreciate your support and look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Olive
Thank you so much for the wonderful review! Hearing from a fellow Earl Grey connoisseur that our Supreme Earl Grey is your absolute favourite truly makes our day. We put a lot of love into sourcing the finest Ceylon leaves and balancing those bright bergamot and floral notes, so it's incredibly rewarding to know it hits the mark for you.
Happy brewing!
Many Thanks,
The Tea Makers of London
Absolutely excellent teas.
Absolutely excellent teas.
I drink a lot of tea without milk and these teas are a level above any others that I have tried before.
12 June 2026
Reply from The Tea Makers of London
Hello, CrazyStu
Thank you so much for your very kind review! We are delighted to hear that our teas have stood out to you, especially as someone who enjoys them without milk. We take great pride in sourcing high-quality leaves that deliver a rich, smooth flavour on their own.
Your support means a lot to us, and we look forward to providing you with many more excellent cups of tea!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Agnes
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed the great quality of our Ceremonial Grade Matcha and that it arrived safely in its secure packaging. We take great pride in sourcing our Matcha from the historic Ise Bay district and ensuring it reaches you in perfect condition to preserve the vibrant jade colour and silky texture.
We look forward to sharing many more cups of Matcha with you soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, David
Thank you for taking the time to leave a review! We are glad to hear that the Golden Ball Infuser is working well and your order arrived on time. Providing great value and reliable service is always our goal.
We appreciate your support and hope you continue to enjoy using your infuser!
Many Thanks,
The Tea Makers of London
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