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The Tess Group Reviews 237

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TrustScore 5 out of 5

4.9

Training Centre
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional engagement and informative approach, highlighting their ability to make learning enjoyable and accessible. Many people found the user experience to be seamless and well-structured, with clear explanations and effective activities that enhanced their understanding. The trainers are frequently described as knowledgeable, supportive, and skilled at creating a welcoming environment that encourages active participation and addresses individual needs. Consumers particularly appreciate the balanced approach of presentations, group work, and practical examples, which made the courses highly effective and easy to follow.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise trainers, such... See more

User experience

People report positive experiences with the user experience. Customers found the courses well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CSAS/RSAS Accreditation scheme was delivered by Neil Richards. He was very engaging and informative. We were able to crame lots of information in a very short period of time ( while take frequent... See more

Rated 5 out of 5 stars

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more

Rated 5 out of 5 stars

I did the CSAS/RSAS course week commencing 1st-5th September 2025. The trainer was Neil Richards. Course was very well presented, trainer very knowledgeable about his subject area and the materials pr... See more

Rated 5 out of 5 stars

Neil Richards is an amazing trainer! I really enjoyed the class this week (RSAS CSAS) and it was worth my time. He is passionate in training, explains well and gives great real life examples. :)... See more

Company details

  1. Training Centre
  2. Career and Education Provider

Written by the company

TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.

Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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Rated 5 out of 5 stars

Delivery Session with Jamie.

I really enjoyed my delivery session with Jamie today. I understand clearly the tasks that I will be required to do as a part of the apprenticeship programme. I’ll look forward to my next session. Thank you!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Neil and Andrew make a great team

Neil and Andrew make a great team! I enjoyed this course. Both trainers were clear, enthusiastic and helpful. They even managed to take into consideration my learning style and were flexible with time for childcare requirements. For so much information, they made it easier to retain by keeping the class engaged with humour and relatability. Thanks guys! Definitely gold standard

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Doing the CSAS course it was great the trainers where brilliant. Neil delivered the course where he listened to my needs and gave me the confidence and reassurance that we could achieve my CSAS qualification together.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Our Trainer Neil was fabulous…

Our Trainer Neil was fabulous explaining everything we needed to know and equipping us with the knowledge and skills to do a great job going forward. The class was interactive and fun.

13 May 2023
Unprompted review
Rated 5 out of 5 stars

great instructor!

The instructor (Neil Richards) was very easy going and informative. He was direct but not firm - so the content was made easier to learn, understand and implement in our work and future roles. He made it clear what can and can’t be done in mentioned roles.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

The course was delivered at a good pace. Neil is really knowledgeable explains everything and make you fill at ease.

5 May 2023
Unprompted review

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