Thetford Australia Reviews 

Honesty Thetford Wants No Problems ..
I first Bought Thetford Fridge 3.5 Years ago . In the First 3 months . The Thermocouple shit itself.$500 later Labour included . Freezer Door Hinges snapped . Thermocouple was not the problem . As I was down in Victor Harbour S.A . so if I wanted the Fridge looked at I had to Take my Caravan to Barossa valley. To Thetford Dealer. He couldn't fix it all he did was Burnt the Wiring out . So then I had to Tow Caravan to Ballarat Victoria. They inspected the Fridge and said it has to be Replaced . So I got the Replacement. Was told there is no Warranty. Within 4 months it Packed up . As I was lead to Believe their was no Warranty. As my Caravan is my Home a 9Kg Bottle of Gas a week . So Thetford sent me to their Authorised Dealer . The First one said they don't Touch Thetford Products. So onto the Second Dealer . He was closed . Left 4 messages no Reply..Had the Circuit Board Replaced . Within 2 weeks it Shit itself .. Found a Dometic Fridge on Facebook Market. Works a Treat gets Cold . Had it for 3 weeks still on the Same Bottle Gas .
I will never Purchase Thetford Products Ever Again .. Their Products are Absolutely Crap.. Their Is No After Sale Service .. It's like the Old Saying Goes .. We Got Your Money . Now Go Away .. Shame On You Thetford . Very Un Australian..

Received my Duo Tank cleaner with half a bottle in the package. Lid on bottle was half screwed on. What a mess in and on the package.

The website was easy to use, and the staff interaction was easy and friendly.
I was puzzled that you offer the toilet seal lubricant soray by email when it us now classes as flammable and not deliverable by email. However I was able to get a can of that spray at my local RV supplier, so no problem.

Quick delivery

We ordered a second cassette for our caravan and were impressed with the ordering process and prompt delivery. Hopefully having a spare cassette will give us more certainty in remote travel. The bonus toilet sachets were appreciated.

Great sale at a great price. Thanks Thetford. Postage a little slow but good arrived safely.

Unable to log into tracking and had to ring to find out name of delivery company and after logging in found that parcel had supposedly been delivered. I then had to continually follow up non delivery of one parcel

I received the goods as ordered, well wrapped and undamaged.

Quick service, on time and delivery was prompt

The hold down accessories should have been part of original order. I thought that the absence of this part was that the P.P. somehow stayed put. I was wrong and had to spend a further $85 to lock it down.
Not a good look.

Good service. Quick postage and well packed items.

Easy ordering process and quick delivery

Great product and great bonus item

I'm still waiting for delivery and I found a reseller selling it $35 cheaper so what is the cost price?

Was able to order the part/s I wanted with ease

Being unsure of what I was going to do as I broke my hip and live in a motorhome, I rang Tetford and the introduced me to the RV Seat riser for RV and caravans lifted my toilet height about 5 inches. Thank you Tetford and the service super fast.