The Time Savers Reviews 74

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism and extensive knowledge. Many people appreciate the high quality of work and the excellent value for money, often noting that prices are much more reasonable than competitors. Consumers frequently mention that the product quality is outstanding, with many watches being restored to like-new condition. The efficiency and speed of service are also commonly commended, with many reviewers noting quick turnaround times.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the excellent, fast, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise Tim for his exceptional... See more

Product

Consumers find the product to be positive, with many reviewers expressing delight over watches being restored... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the outstanding workmanship,... See more

Price

Customers had positive experiences with price. Many reviewers found the charges to be much less than... See more

Based on these reviews

Rated 5 out of 5 stars

Tim is a very experienced and knowledgeable horologist. Will give advice which is the best option and also the best value Very professional tracked service and care is taken sending in secure case... See more

Company replied

Rated 5 out of 5 stars

After trying to save money and replace my divers watch battery, I ended up snapping a small screw within the mechanism. Citizen repairs wouldn't help so I was in trouble. I stumbled across Tim's web... See more

Company replied

Rated 5 out of 5 stars

My 2nd service done by Tim this time my vintage Longines from the 1960s. It’s running lovely after Tim has serviced it. Would highly recommend Tim such an easy process from delivery to collection. Tha... See more

Company replied

Rated 5 out of 5 stars

After a brief message to Tim regarding my watch that had a clasp that was not working as it should, Tim was very positive that it could be repaired rather than renewed, I left the watch in his capab... See more

Company replied


Company details

  1. Watch repair shop

Written by the company

We Provide AffordableWatch Services With Exceptional Care and a High Quality, Personal Service


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

5-star
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Rated 5 out of 5 stars

Rolex Submariner 16800 (transitional)

Rolex Submariner 16800 (transitional)
I bought my Submariner new 40 years ago. It was last serviced by Rolex in 1999 , it developed issues with it's clasp and needed a service in 2010 and got put in a drawer.
I wanted to recommsion the watch and though Rolex had done a great job , it did disappear into the belly of the beast for months with only chinese whispers of communication through their dealer network.
I came accross Time Savers (and Tim) and though they said 'any make' they did not mention Rolex by name , speaking to Tim he clearly had good knowledge of my model.
Tim booked a service slot , i delivered it personally and talked through my needs/concearns with Tim ,
It was fullly serviced with new seals (and pressure tested !) And returned Perfect with a beautiful service case to boot!
The watch was a 21st present to myself , 40 years later one lesson I have learned in life is why talk to the oily rag when you can talk to the mechanic, Tim is the Mechanic!
Thank you Tim my only regret , another 5+ years before it needs another service and a wonderful experience with Time Savers

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Tim was very thorough, quick and inexpensive

Tim was very thorough, explained what might be wrong and gave an estimate, which was exactly what I paid.
The repair was very quick and the charge was much less than I expected compared to what I have been charged elsewhere.
Would highly recommend him and will use him in the future

24 February 2026
Unprompted review
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Reply from The Time Savers

Thanks Richard, I'm glad you were happy with the service.

Rated 5 out of 5 stars

Breitling Service Excellence

Time Savers did an excellent job providing a well overdue service of by Breitling. Tim kept me up to date every step of the way with detailed photos at key steps in the process. Very pleased with the result and the saving compared to what I have paid in the past to Breitling.

27 January 2026
Unprompted review
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Reply from The Time Savers

Thanks for your kind review, Trevor, very happy to help get your lovely watch back on the wrist!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Fixed a watch that ANOther jewellery shop couldn't. Would recommend to anyone.

6 February 2026
Unprompted review
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Reply from The Time Savers

Thanks for your kind review, Tony. Happy to be of service.

Rated 5 out of 5 stars

Excellent service

Excellent service, great prices, highly professional small business

27 January 2026
Unprompted review
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Reply from The Time Savers

Many thanks for your kind review. Looking forward to seeing you next time

Rated 5 out of 5 stars

Automatic watch service

Tim was professional and friendly from our first discussions, completing the repair for an excellent price and in half the originally quoted time.
There was a minor issue with a rogue spec of dust on the dial after assembly, which Tim rectified immediately and was very apologetic. Communication was fantastic throughout. I would happily use again for similar service requirements.

4 February 2026
Unprompted review
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Reply from The Time Savers

Thanks for your kind review, Nick. Glad you're pleased with the service.

Rated 5 out of 5 stars

Exceptional Customer Service.

From the off you can tell they’re committed to exceptional service, from start to finish. This is the kind of service business you discover and stay with forever. Enough said. GC Surrey.

4 February 2026
Unprompted review
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Reply from The Time Savers

Thank you Gerry, your comments are much appreciated. We absolutely do our best to delight every customer.

Rated 5 out of 5 stars

Rare skill, honesty, and genuine care

I honestly can’t recommend Tim highly enough. I’ve trusted him with several watches now, including important and valuable vintage pieces, and every single experience has reinforced that I’m leaving them in exactly the right hands.
Tim combines deep technical skill with genuine care and integrity. He takes the time to explain what’s going on, is refreshingly honest about what does and doesn’t need doing, and you never feel rushed or upsold. His workmanship is outstanding, but just as importantly, he clearly treats every watch with respect and attention, as if it were his own.
Finding someone you can trust completely with vintage watches is rare. Tim is one of those people, and I feel very lucky to have found him. I wouldn’t go anywhere else and recommend him without hesitation.

Stephen

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Tim is a fantastic chap

Tim is a fantastic chap . So helpful and knowledgeable, very happy with the TAG issue i asked Tim to look at for me . Highly recommend.

13 January 2026
Unprompted review
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Reply from The Time Savers

Thanks for your review, Jonathan. Happy to be of assistance.

Rated 5 out of 5 stars

Time & Money Savers !

I used The Time Savers following a recommendation by a friend & I'm glad i did because the service I received from Tim was excellent.
I needed an overdue service on an Omega Seamaster Professional with a Co-axial movement. I was nervous about sending it as apart from it's monetary value it has a lot of sentimental value too, but i need not have worried as the great communication & updates set my mind at rest that these guys know what they are doing.
Given the shocking cost of a service these days with Omega (& the ridiculously long turn-around times !) i had delayed my service way too long & as a result a couple of parts had to be replaced but Tim advised me exactly what needed doing & sent photos & charged a very fair rate for each item so the work carried out represented great value for money.
I shall definitely use The Time Savers again in future & because their rates are very fair i won't be waiting so long between services now. 😁

25 November 2025
Unprompted review
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Reply from The Time Savers

Thanks for taking the time to leave such a kind review, Nick. It's always lovely to be recommended, and even better to be able to live up to that recommendation. Great to work with you on your project and I look forward to seeing your watch again when required.

Rated 5 out of 5 stars

TCL for my Longines.

My 2nd service done by Tim this time my vintage Longines from the 1960s. It’s running lovely after Tim has serviced it. Would highly recommend Tim such an easy process from delivery to collection. Thanks again until my next vintage watch needs some TLC.

21 November 2025
Unprompted review
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Reply from The Time Savers

Thanks Dave, it was a pleasure to get your Longines back in shape. I really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

My husband bought his TAG Heuer Formula…

My husband got his TAG Heuer Formula 1 watch about 35 years ago when he was 18. Around 15 years ago it broke, and with three young children at the time, repairing it just wasn’t a priority. It ended up tucked away in a drawer and forgotten. Recently, our son found it and thought it was pretty cool, which gave me the idea to have it restored as a surprise for our 25th wedding anniversary.

I came across Tim from Time Savers while searching for watch repair services, and from start to finish he went above and beyond. He kept me updated throughout the entire process and even replaced the bezel 'click' at no extra cost.

We gave the restored watch to my husband tonight, and he was genuinely stunned. I can’t recommend Time Savers highly enough. Thank you, Tim, for bringing this watch back to life, he is absolutely over the moon with it.

18 November 2025
Unprompted review
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Reply from The Time Savers

Thanks so much for your exceptionally kind review.

Taking on restoration projects, it always helps to know that the thing you're working on has special meaning to the owner and I'm thrilled I could do a good job for him. It was delightful to work with you on the project, too. Thanks again.

Rated 5 out of 5 stars

I entrusted my grandfathers pocket…

I entrusted my grandfathers The Time Savers pocket watch to be given a new glass front, second hand and service. The result is overwhelming to have it restored to its former glory! Thank you so much for the time and love you put into this for me. 😊

3 November 2025
Unprompted review
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Reply from The Time Savers

Liz, thank you so much for your kind review. It was a pleasure to work on a timepiece with such important family history.

Rated 5 out of 5 stars

Five stars 😊thank you Tim for a first…

Five stars 😊thank you Tim for a first class customer service , everything from start to finish made easy.He is extremely knowledgeable I took an old ladies pocket watch that was left to me by my family ..he fixed it and it looks good as new.
He made everything easy from booking in to taking the watch , took time to talk to me explaining the next stage , emailing me with important information about the watch .. dates , age, condition hallmarks etc
On collection I picked up a watch that now worked ,all clean and shiny , explained how to set time and wind it up . It was refreshing to find someone who is such an expert in this field, at a reasonable cost rare nowadays .

29 October 2025
Unprompted review
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Reply from The Time Savers

Thanks for your kind review, Ann, I was delighted to get your beautiful pocket watch back to you in great working order, and looking so immaculate. I'm glad you're pleased with the results.

Rated 5 out of 5 stars

Excellent service

I took my watch to The Time Savers for a service, the whole experience was amazing. The communication was excellent, the watch is keeping perfect time and has been cleaned, it’s like new! I will definitely be using them again!

24 October 2025
Unprompted review
The Time Savers logo

Reply from The Time Savers

Thanks for the kind review, Tim. We’re thrilled you’re happy with the service. Looking forward to working on your next watch for you.

Rated 5 out of 5 stars

2nd Tag repair experience

Great experience and service. 2nd Tag for repair work, same quality as previous watch. Would recommend ‘The time savers’ for your high end watch repairs… Thank you!!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast, reliable, and professional service

Fast, reliable and professional service, they inspected my watch and turned it around within 24hours with clear communication throughout. Now my 21 year old watch is back beating again.
Many thanks
Andy

8 October 2025
Unprompted review
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Reply from The Time Savers

Thanks Andy, thankfully some issues are relatively simply solved and I'm pleased that was the case with your lovely watch.

Rated 5 out of 5 stars

A pleasure to do business with Tim.He…

A pleasure to do business with Tim.He collected my Cartier and emailed me the work to be carried out and cost.During the service he kept me updated with several photos of the work in progress .On completion the watch was returned cleaned and in perfect working order after 40 years of running.!If your watch needs TLC take it to Tim.

16 September 2025
Unprompted review
The Time Savers logo

Reply from The Time Savers

Thanks for your kind review, Nicholas, it was a pleasure to work on your beautiful watch that has clearly seen many decades of action.

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