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Thetopscent Reviews 120

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TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

This was an error initially , but on my complaining a couple of times with the company, i have been assured I will get a refund for the money taken from my account. I will give you a 5 star on the re... See more

Rated 4 out of 5 stars

User friendly UI and description of website Great customer service with immediate response and resolution within minutes Only worries were from the inability to cancel subscription which was overrul... See more

Rated 5 out of 5 stars

I have great experience. I talked to an agent Charlotte She is very polite and she answered my all questions and solved my problem Thank you so much.

Rated 4 out of 5 stars

Emily was very helpful and kind and she helped me a lot. The company is a great one and they are very trust worthy with good customer service and communication.

Contact info

4.0

Great

TrustScore 4 out of 5

120 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Pleased with your response

This was an error initially , but on my complaining a couple of times with the company, i
have been assured I will get a refund for the money taken from my account. I will give you a 5 star on the refund as you have responded quickly each time I have emailed you.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

I had monies taken from my account by…

I had monies taken from my account by thetopscent.com. I had no recollection of making any purchases on this account. On contacting them I spoke with Paul who, looked at my account and could advise I'd made no purchase with them. He very kindly advised me that, they don't usually return funds purchased for credits but, would do so this time. Thank you Paul!

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Cheating on refund

Hi
I have been informed that my issue will resolve in 3 hours, it's now more than a week and I haven't got my refund amount. I am thinking this might be a fraud company. Simply cheating on people.

2 September 2024
Unprompted review
Rated 4 out of 5 stars

Helpful support

I am so glad that they have contacted me in helping me with the situation that I had and I'm happy for the helpful and kind support.
Good luck in the future!

21 August 2024
Unprompted review
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