Jay and Liam was fabulous helping us throughout, purchasing the car. Very informative and helpful, and answered every question we had. Both very patient, thank you so much for a speedy car purchase!
Location
Switch locationNeath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB
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See what reviewers are saying
I’ve had my car just over a month, it had an issue with the front passenger seat belt, where it was twisted inside the panel. I contacted the After Sales team, who phoned me back same day to book me i... See more
I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart... See more
Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth. Would definitely recommend if looking to buy a great seco... See more
Company details
- #42 of 91 best companies in Car dealer
- #19 of 55 best companies in Used car dealer
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom
- 01792 814300
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Amazing customer service
Amazing customer service, very helpful!! Jordan, Jessie, Alicia made my purchase very easy and ensured i had full understanding!
Jake :)
An amazing purchase with Jake today. Perfect employer and answered all my questions.. thankyou so much. :)
Great team.
Tom was absolutely excellent today very thorough and patient.
Also another shout out to Steve for being welcoming and friendly.
Jay was very kind ,easy to talk to and…
Jay was very kind ,easy to talk to and expand everything clearly
Jake was lovely and made the process…
Jake was lovely and made the process quick and easy
Jay was absolutely brilliant and…
Jay was absolutely brilliant and hilarious!super helpful and efficient. Highly recommend
Ryan and Josh were both exceptionally…
Ryan and Josh were both exceptionally patient and spent time going over berthing with me. I don’t feel rushed
Nice and easy helpful helped me pick…
Nice and easy helpful helped me pick the best deal and car
We found jay very help full and would…
We found jay very help full and would deal with him again very happy with him
Took a visit to the cebtre as required…
Took a visit to the cebtre as required a vehicle. Depsite advertising lots of offers on vehicles funny none of those were avaiiable told they sold straight away yet was still.on the website !!! Is this fair !
Lots of haggling and trying to push up our budget or get finance neither happening.
Found a vehicle in the end not my first choice but all i could afford and a little over the budget set.
Took my old vehicle back to pick up thr new one - all in all 4 hours of my day was spent dealing with a vehicle they had closed by the time it was finished.
I was promised the car would be valetted by the time i returned with my part ex to find that was not the case at all - dissapointing tbh the car was grubby sticky steering wheel and dirty indicators knobs. Not the service I expected after being so pumped all would happen. The paperwork took ages when it really should have been straight forward.
Be vigilant when visiting as promises dont happen.
Amazing staff from
Amazing staff from
Start to finish very professional and pleasant and drove away the same day perfect..
Excellent service
Excellent service, Jay and Tom have been fantastic in helping me purchase a car.
Jay made the collection process very…
Jay made the collection process very quickly and professionally - 5 Stars
From start to finish purchashing our…
From start to finish purchashing our car was both an enjoyable and rewarding experience from steve in sales who was more than helpful to ben business manager and not forgetting alicia in collections made the process seem effortless great job keep up the good work
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