I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart... See more
Location
Switch locationNeath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve had my car just over a month, it had an issue with the front passenger seat belt, where it was twisted inside the panel. I contacted the After Sales team, who phoned me back same day to book me i... See more
Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth. Would definitely recommend if looking to buy a great seco... See more
Salesman was great, The 2 after salesmen were very helpful, explained everything clearly, Tom at the final hurdle, very friendly and all went through easily 👏
Company details
- #41 of 91 best companies in Car dealer
- #19 of 55 best companies in Used car dealer
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom
- 01792 814300
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Customer Service from Trade Centre Wales
Bought a car with The Trade Centre Wales and was helped by Corey, Lewis and Jay to find the best car for my use case. Fantastic experience and great customer service.
Jake was amazing
We have had a fantastic experience here…
We have had a fantastic experience here today and the trade centre wales team made everything extremely easy. Alicia,Jordan and James were very professional and extremely helpful. I couldn't recommend enough
Shout out jay
Shout out jay
Jay and i shared an hour of time together in his office going through paperwork.
What it actually felt like was two buds having a laugh whilst doing some serious stuff. His explaining of ts n cs was clear and cut. Despite things not being his fault, the poor lad was apologising for mishaps.
Big up jay and thank you bud
Love the corsa
Jake was amazing
Jay was very helpful
Jay was the person I met and he was great help with explaining everything and answer all questions I had and besides the paperwork it was smooth
Quick custom service with jake
Be careful
Bought a car from them a few months back. Sensor issues with it as soon as I drove away. They repaired it. I’ve just put the car in for its first MOT after purchasing and it’s failed massively, with me needing to replace all the tyres, anti-roll bar bush needing repairs and gaskets missing from the exhaust system. Nearly £1000 repair. I’m a proud Welshman living in England and wanted to buy in Wales. I feel stupid for buying there. Never again.
Make sure that when you buy from there you get the car comprehensively checked by the AA within the 30 days of purchase. The 4 tyres I had replaced were making my steering wheel judder when I reached 60mph. It turns out they were full of water and this ‘Special’ glue. It could’ve been catastrophic for me and my children.
A Car Ranch of Cowboys!
Jay was really helpful even though we…
Jay was really helpful even though we ended up staying later than opening hours.
Efficient professional service from Jay…
Efficient professional service from Jay in Trade Centre Wales
Great service at TCW Neath
Great service at TCW Neath, bought a web special, super pleased with the car and customer experience
Very helpful with the whole experience …
Very helpful with the whole experience Jay was very helpful with the questions and any other concerns with the purchase of the vehicle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







